Top shelf care and client services. I called at 6:15 this morning, expecting to get an answering…read moremachine, but the owner, Steve picked right up and came over in 30 minutes to access the damage and to schedule his competent, kind and respectful crew. I'm praying for the best and I feel like I have a valued partner in this catastrophe along with his fantastic team. Do not hesitate to call them for emergency issues. The real deal here....

From the owner: RestoreMore Inc. is your trusted partner for comprehensive water and fire damage restoration…read moreservices in Southeast Wisconsin. Specializing in carpet cleaning, building restoration, and general contracting, we bring expert solutions to homes and businesses impacted by disaster.

We had the roof of our condo suffer serious water damage in both of our bathrooms and Marathon…read moreRestoration came in a few days ago for us and actually told us what they could do and what we would lose in our house. Our insurance is covering a Hotel for us for the time being while we take cover of this very, very, very serious situation. Currently, they are recommending us to use a Restoration & Repair company to fix our condo unit. The overall value and cost, our insurance is covering for us. When their worked was finished in just 1 week, it was right and it was correct and they promised things and they did exactly what they promised. Nothing else damaged, broke, etc. I strongly, strongly, strongly recommend that if you ever have water damage in your home, apartment, or condo unit, or any other building or place or non-home related building, please, give them a call and they will work stuff out the correct and right way with you. Thank you Marathon for your such hard work, high effort, and quality on-the-top service as you guys were very nice.

Save yourself the hassle and do not hire this company. They are very unprofessional and it was a…read morenightmare dealing with this company. It is over 8 weeks since I had water damage in my basement and it is still not done. I had to fight with the insurance company and they finally agreed that there was more mitigation to be done. Marathon told me and according to the contract, that they would come every day. They didn't come one day. I called the owner and he told me that they weren't coming that day. When they came the following day, they claimed my phone was disconnected. They then said they had the wrong number. I called them that day to tell them that I would not be home until after 2:30 so they had to know it was not disconnected. They also told me that I told the owner that I would not be in the rest of the day. I asked about caller ID and they said their number was a 1-888 number and they didn't have caller ID. I find hard to believe. It was another day of wasted electricity. First they tell me that the carpet pad needed to be replaced. Later they told me that other companies would come in and tear the basement apart but that they don't do that. So all the other companies are doing it wrong. There were so many red flags with this company that I decided to hire another company for the rebuild. I am so glad I did. The companies told me that there needed to be further mitigation before they could do a rebuild. They told me that the carpet pad needed to be removed, baseboards detached and anti-microbial sprayed. They also found moisture readings of 29%. Two other companies also found high moisture readings. Marathon came to my house and I told him what the other company said and he called me and the other company a liars. He started yelling at me. He stormed out of my house and left. I called him on the phone and he yelled at me and hung up. The owner called and he told me that they were coming to my house and he demanded I have a check ready. They came and I did not answer the door. I contacted an attorney and he said that I have a right to look over the invoice before paying them. I found out from another contractor that I have 30 days from when I received the invoice. I had a company that said they would look over the invoice for me. I called for the invoice and was told that they would drop it off and that I had 30 days to pay. Later the owner calls and says that they are coming to my house to remove the board that had the high moisture level and I should have the check ready. He went on to say that there better not be any shady business. I was afraid so I called the police for harassment. He denied everything and told the policeman that I have 30 days to pay. He was also told not to have any contact with me for 30 days. He continues to call and harass me about having the check ready and that he was going to sue me. The bill was not even due for another 3 weeks. I called the police again and now he wants to work with my insurance. He wants to come and tear out my carpet and pad for free. I had already contracted the job to another company. My insurance company is denying my estimates from rebuild companies because they are for mitigation (what Marathon was suppose to do) and not rebuild. Finally after over 7 weeks the insurance adjuster agrees to meet with me and the contractor. He re-inspects the area and agrees that there is still water damage that still needed to be dealt with. He will not cover the damaged rug or closet door because it was damaged from Marathon. The closet door was just lying against the wall. Luckily the contractor saw it before it fell on someone. I did send this information to the local tv station and according to them Marathon did not deny any of this. He did deny yelling at me and did apologized for the mistakes they made on their end and that they would remove the carpet pad for free. He also claimed that I was refusing to pay the bill. It wasn't even due yet. I call Marathon to remove the carpet pad and now he is saying that he would only remove the carpet because the pad is glued down. He told me that they don't have the right equipment to remove the pad and would have to subcontract out. I was willing to have them contract it out but he wasn't. He also said that he would reimburse my contractor to remove the carpet. He told me the he would have taken out the pad in the beginning but the insurance adjuster would not allow it. The insurance adjuster told me that Marathon assured him that the carpet pad was good and did not have to be replaced. Marathon talked to the adjuster the day after they first came to the house. According to the contractors, the carpet pad should have been removed the first day. The contractor said that it just looks like they just put in fans, air purifiers, etc. They said they charged a lot of money. They did give me a 20% discount. I don't know if it will cover my expenses.

The team at New Life did a fantastic job replacing our aluminum siding and roof after a major hail…read morestorm. They were creative, diligent, and thorough in dealing with our insurance company to smooth over any glitches, and the work they did was phenomenal. They did a great job staying on schedule, reassuring us about our questions and concerns, and addressing all of the little details. Neighbors of ours who also suffered hail damaged but went with other companies were envious of the quality of the job NLPR did for us. Our home looks immeasurably better than it did before, and I would definitely hire them again and recommend them to friends and neighbors.

From the owner: New Life Property Restoration LLC has been the top name in the restoration industry for over…read morefifteen years. We are a family owned and operated company, specializing both residential and commercial clients. At New Life Property Restoration LLC we have long-standing experience in dealing with the repairs and repercussions of water damage, storm damage and roof repair and renovation. Our service technicians are dedicated to restoring your home or business back to its pre-loss condition. More than that, we will help you successfully navigate the emotional and financial stresses that can occur when your home or business experiences damage. When trouble strikes, let New Life Property Restoration LLC help you to restore and rebuild, as well as deal with the hassle of the insurance claims process. With the experts at New Life Property Restoration LLC as your advocate, you'll know that you're receiving the best possible care in these trying times. Our mission statement says it all! At New Life Property Restoration LLC, we promise to pursue excellence in every endeavor, do what we say we are going to do, and help those who need it most.

Levi is the best. Very honest was always so helpful with so much really important information…read more Helping to get through the insurance process. Went above and beyond to help me with everything. Very knowledgeable in his business. The whole team was great. I would highly recommend this company to everyone!!! A really great experience!!

Everyone at ERS was amazing. They definitely want the extra mile and make sure everything was…read moreperfect. Highly recommend Levi and his team. Hales Corners

They were on time, and explained what they were going to do. They were clean and careful. They did…read morea thorough vent cleaning and showed me what was sucked out of the vents. They were efficient and professional.

Dave and his team are phenomenal! I unfortunately had to use them several times based on some…read morewater intrusion issues. They showed up timely, they set up containment and cleaned the area thoroughly. The team was very pleasant and easy to work with. I will continue to use AdvantaClean for any mold/water related issues in the future!

Tony was always available to answer any questions and the crew was always polite and helpful. They…read moredid an amazing job taking care of all of our possessions that were salvageable and worked to make things right throughout the whole process. Highly recommend them to anyone who is in need of such services.

From the owner: SERVPRO of Racine County is the top choice for cleanup and restoration. We offer comprehensive…read moreresidential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

Originally booked an appointment for Tuesday evening, 6-10pm. Was communicated to that their…read moretechnician was at a job that's taking longer than expected. Rescheduled for 12-4 the next day. No problem. Was then called by their dispatcher at 1:30 saying their technician was 30-45 min out. After 2 hours I called back wondering where our technician was and was informed he was 12 minutes out. A call in that 2 hours we were waiting would have gone a long way to a 5 star rating. Our technician Kevin, deserves 5 stars. His service was excellent! Took care of our drain and was extremely professional.

Replace gasket under sink. Replaced entire drain fixture.. plus pipe drain from garbage disposal…read more Bit pricey but trustworthy.

I am so grateful to everyone from Superior 24/7 Restoration who had any role in completing mold…read moreremediation in my home. Jason took the time to answer questions and explain the full scope of work. He and his team provided updates and answered questions as they progressed through the remediation work. They accommodated my need for access to portions of my home during the project by setting up containment areas I could access. I hadn't realized how shocking and traumatic losing huge portions of my home would be, including walking into rooms that were only framing and wires. Every individual was extremely kind and empathetic during this process. The attention to detail was top-notch and the company hired to do the post remediation inspection made numerous comments about how thorough and above average the work was despite its involvement. While I hope to never be in a situation that I need to work with Superior again, I cannot say enough positive things and would recommend them to anyone needing their services. Not only is their quality of work phenomenal their compassion and care for the customer is unmatched. The cost of the remediation and all it included was very fair and affordable. Thank you to all who played any role in my remediation!

From the owner: Master Certified with the IICRC with over 16 years experience! We specialize in mold, fire, and…read morewater remediation as well as biohazard & trauma services. We service Residential, Commercial, & Property Management Companies. Superior 24/7 Restoration deals with property owners or owner's representatives directly. Sorry we do not transact with tenants of any commercial or residential properties at any time.