Carpet look awesome!! They were so quick to respond and get me scheduled. I had some questions and…read morethey answered them super quick. The guy who came was very knowledgeable and friendly. I think it was a good price. I have a large bedroom and small hall and they have a quick quote and stuck with it. Would absolutely book them again.

Hi I found FF to be professional and personable. A good job…read morewas totally done to our satisfaction.

Paul, Bekah, and crew cleaned our carpets and our couch when moving into our new home. They took…read morethe time to explain the process they were going to use and the end result. The carpets turned out amazing and the stains were gone that I thought were never going to come out! Also the couch was never cleaned in seven years of me owning it and it looks like brand new!! They are reasonable, and professional I would recommend them for any of your Carpet or Upholstery needs! Thanks Again Christina's Carpet Care!!!!! Jeremy and Sarah

This company is simply outstanding my carpet looks amazing and smells so fresh, the customer…read more service was excellent and they were very prompt. Thanks for bringing my 12yr old carpet back to life.

Great job and good guy, highly recommend!! I've had my carpets cleaned before but this was WAY more…read moredeeply cleaned.

Bo did a great job! Came in and got right to work. Price was exactly what I was told. Nice guy I…read morerecommend

Really liked the experience we had with Imperial Carpet Cleaning. It made a huge difference in the…read morecondition of the carpets and the upholstered chairs we had them clean. Everything was prompt, and the cleaner was polite and efficient. Will happily hire him again.

What's worse than dog slobber, foot oils, stains, and god-only-knows-what-else on your carpet?…read more When all those things are not yours! We recently bought a house. And with that, we bought the previous owners god-only-knows-what-else on the carpet. Not that the carpet was gross or anything... but, it did have some stains and a couple dirty spots. So we thought we'd have them cleaned before we get our own dogs slobber and feet oils all over them. Imperial to the rescue! I called them up and scheduled an appointment (which they were on time for). They came with their super sucky (my word, not theirs) van and sucked up all the god-only-knows-what-else out of my carpets. Oh, and they cleaned an area rug for me too, which apparently, really needed it (see pic). OK dogs, now get to messing up that clean carpet... I'll call Imperial Carpet Cleaning again!

Promax was incredibly accommodating. For some odd reason my phone did not ring when Pro Max…read morearrived. I was horrified that I had missed them as we had piled up all the furniture, etc. on the beds. I called them and they got off the interstate and came back! I never thought my stained rugs could look so good. The work was reasonable priced and I will continue to use their services. I recommend Pro Max Cleaners very highly.

He's done a huge basement flood job and some regular carpet cleaning for us. Super responsive and…read morereasonable. He was even able to save our basement carpet from mold and mildew! Today we paid $95 for 3 rooms and a stairway and the carpet looks like new despite my dogs and the kids best efforts!

I hired them to clean a 900 sq ft home of disabled relatives, which is kept clean but I…read morespecifically asked for a top to bottom deep clean to cover what they can't do or don't see. I would NEVER HIRE THEM AGAIN. things I was quoted on when first calling that weren't done: never touched the cupboards, just wiped down the 6ft of counter, did little if any wiping down of walls, windows were washed after they requested we take the screens off to save time, a neighbor came back, washed down the trim and sills and vacuumed the curtains before putting screens back on, ceiling fans weren't touched, mopboards weren't done, there are still BIG cobwebs in the corners by the table, they refused to do the walk in tub because of mold. It was actually bad soap scum and the neighbor cleaned it for them ( took 1/2 hr) shower rod was thick with dust and cobwebs, sink wasn't cleaned and I doubt if they did the toilet. I don't think they moved a thing, just dusted around it. When I said I would never hire them again, they said they would reduce the price. I agreed with $250, down from the $450 quote. when it was settled they contacted me and asked to change my review, which is why they have high reviews

I was notified in a timely manner when she was a little late. Tazhanai did an excellent deep…read morecleaning job. She was very professional. I would highly recommend her to clean. I was quoted a price when I scheduled my appointment. I was very happy with service availability and the company kept me informed with reminders and who was coming to clean.

Had set an appointment and didn't show up, i had to reach out to him and he said he couldn't…read moreservice but didn't give me a notice if I hadn't reached out. I understand same day service could be impossible but if that was the case why would you agree to do it in the first place should've just told me it wasn't possible and I wouldn't had been waiting. You are the one who said you were available today.

Derrick did a fabulous job on our windows. He is a very hard worker and I would not hesitate to…read morehire him again. Great communicator!

We had a car drive into the front of our house. What was worse than that experience, was having to…read moredeal with Service Master. The project was scheduled to wrap up in 7 months after the accident (already a long time), and we finally settled with them after 19 months (and this was after they proposed extending the project another 6 months). We never had a true project manager, and as homeowners were forced to project manage it ourselves, while trying to balance full time jobs. The level of unprofessionalism and incompetence we had to suffer through with Service Master brought us to tears. We dealt with inexperienced employees/sub-contractors. There was no accountability because no one ever came by to review their work. The work was sub par as evidenced by the following: * We were asked to leave our home for 2 weeks, so they could complete the majority of the disruptive work. We repeatedly asked for a schedule so we would know what was being done while we were gone, but never received one. When we came home after 2 weeks, barely anything had been done. Of the 14 days we were gone, they had only scheduled work for 2 of those days. * This whole project was right at the beginning of Covid, and we had multiple ServiceMaster employees in and out of our home on a regular basis...and they were not wearing masks. I had to ask them no less than 3 times to please wear masks. On a particularly hot day we offered a ServiceMaster employee a soda, his response was "no thanks, I can't taste anything anyway". So they were still sending employees to our home that were known to have Covid. * They installed the wrong size window in the front of the house where there was a matching window on the other side. We had to point this out to them. The response we got was "Can you live with it?" * They had to repaint a bedroom due to cracks in the wall. It took them 4 attempts to patch up the cracks, use the right color, remove the paint they had gotten all over our floors and ceiling fan. * They had to re-wrap load bearing beams in cedar because they destroyed the original ones. The first time they installed the cedar, one edge of the board wasn't flush with the ceiling...by 5 inches. They left it like this for a few weeks until they had time to return. * They decided not to frame out the living room in the way it was originally. Response: We aren't really going off of drawings or plans but doing it from memory/photos. * They poured a new concrete pathway...on a day it was raining pretty hard. This resulted in chipping and pitting almost immediately. Then they came back to "resurface" it, which again resulted in major cracking within weeks. They also poured our front stoop and it had a huge dip in it, so they then had to come back to pour another step on top of that. All in all, they attempted the concrete work 3 times and then determined it needed to be completely torn out and re-done. They also cracked the foundation using a Bobcat to recklessly remove the original stoop. Had to complain to get them to fix the cracked foundation. * They determined that they didn't need to cap off the foundation or use flashing around the base of the stone work. In order to get this remediated the correct way, we needed to threaten to contact NARI. That was the only way they would complete the job up to code. * They determined they didn't need to caulk around the trim work on the outside of the house, which we now need to pay for out of pocket. When we received the final invoice, there were thousands of dollars worth of charges on it for line items that they never did, or instructed us as the homeowners to do. We had to go line by line and add up everything we were incorrectly charged for. I have attached just a few photos of the dozens I have, showing what ServiceMaster considered completed work. They did not proactively catch any of these issues. Instead as the homeowners we had to report the issue, document it, and then deal with the subcontractors to point out what was wrong and tell them how to fix it. In hindsight, I wish we had gone to NARI or gotten a lawyer involved. The headaches we went through with this company were absolutely not worth it.

Nathan did a remarkable job on our house. His attention to detail is above everyone else! The…read moreOwner of the Company should take note of Nathan's Communications Skills! He "Listens" to the Client "so well" to determine the Client's needs. He emphasizes with the Clients situation and offers remedies. This young man has obvious Management Skills and should be elevated to Expediter at the very least or a Management Position. Additionally, the young man he had with him when we first met them was also really great and so personable! Thank you Nathan for making this a great experience! The Flemmings