I was in the hospital ( Kettering Health Care) on Southern Blvd. I was given the phone number for Clean Cab. I had dealt with them when I needed a ride from Southview hospital, in Centerville. No problems. On this occasion I was told that it would be 20 minutes for a pick up. I was in the lobby 10 minutes before. After 45 minutes I called seeing when I could expect my pick up " we were there and couldn't find you and I AM NOT WASTING MY TIME coming back and I got hung up on! read more

So glad you shut down. Karma. Karma fire for stupid reason and tell everyone else it's a different reason. Over work under pay so bad waitresses make more. 12 hours 6 days a week and put in cars that have so many things wrong with them and in dangerous situations. Glad your gone. read more

I scheduled a ride yesterday. He said no problem. I've been waiting 29 minutes past pick up time. I called them and he said that they canceled the pick up because person said no to doing the pick up. He said he called my number and a woman answered and he told that person it was canceled. I said no one called me and he hung up on me. This is my personal cell phone and I'm the only person that carries it. They did not call me. Unreliable and rude. I would give a 0 if I could. read more

i will never use clean cab ever again. they cus my wife out over the phone for no reason at all. all she did is call them to get a cab to pick here up at the ER. they are rude and unprofessional. read more

Clean Cab took me to the Airport today and it was a seamless and pleasant experience. Marcus, the cab driver, was polite, professional, and friendly. He made the drive enjoyable and was good company. His driving was excellent and he delivered me to the airport in a timely and safe manner. Thank you clean cab, thank you Marcus. read more

35 minutes late! Clean cabs ARE nice. On time cabs are WAY better. I called the day before for transportation to the airport and a 4:45AM pickup. From where I was staying it's a 38-minute drive. Angela, the dispatcher called at 4:30 to tell me there was a cab on the way but he was going to be a "little late." At 4:50 I called for a status and with quite a bit of attitude was told they were doing the best they could and that there was traffic. Really??? At 4:45AM on a Saturday morning in Dayton??? Please. You overbooked your limited drivers. The cab finally showed up at 5:20...35 minutes late! No apology aside from him saying "it's been a crazy morning." He did later apologize as he was dropping me off. I arrived at the ticket counter at 6:00AM (my boarding time) and had to check my bags as late, meaning they probably won't show up at my final destination with me and because they're marked "late" I have to drive back to the airport and pick them up. Thanks Clean Cab! By the way their card capability is the driver writing your card information on a receipt, not an automated process. He did offer to discount the $75.00 fee by $15.00, making sure to say "even though it isn't my fault." And as far as I know it wasn't. He got his tip. Here's one for you: If you must use this company because options ARE limited here, schedule your pickup well in advance. If you have a choice, use someone more reliable. read more

Clean Cab Ohio - This is apparently considered "traffic." - Taxis Near Me - Kettering, Ohio

Just overall unreliable. I scheduled my ride well in advance and called 15 minutes before my pick up time. I was told "she'll be there in a few minutes. The driver was 45 minutes late, unresponsive, and rude. Made for a stressful time at the airport. read more

Horrible customer service. When I called to request a refund for my miserable ride from Dayton to the Cincinnati airport, the owner yelled at me over the phone, would not listen to my complaint and basically told me it was my fault that I didn't give the driver more time. It was 4:30 AM and it took 2 hours to get to the airport. I ultimately missed my flight. On the way to the airport, after I told the driver my flight time and to hurry up, he stopped to fill up the gas tank! Completely unacceptable and I would tell anyone considering using this service to go somewhere else! Terrible! read more

My first couple of experiences were great....clean cars, pleasant staff. On the second trip the driver was unavoidably about 10 minutes late.....no biggie for me that time but the driver/owner comped the trip to the airport. Classy. Recently I called them when I needed to run a few errands after work...including a medical appt. The driver was nice but pretty clueless. I gave her the address downtown along with landmarks and she couldn't find the building...on MAIN street. Across from the Schuster...next door to the Victoria. Seriously, you've got to know ypur town better than that. This company is more expensive than others, so I expectwd the service to be better. read more

24-hours, reliable transportation, decent pricing. Could do with a little more reliability in regards to phone calls. There are moments where I can't reach anyone, nor do I get a call back. read more

The driver I had did a wonderful job was on time car was clean and she was very nice with good conversation would recommend to ride with dominque again read more

At first I was impressed with clean cab then they left me stranded at the grocery store once they got me there. I called them just now to see if they are able to help out in a charitable way. I wanted to know if I could pay, by phone, to have a cab run by a local business I would like to support during the pandemic and bring the baked goods to the YWCA. He hung up on me. This is the second time the same man was extremely rude. They just lost my business. What a shame for their drivers; they loved my tips. read more

Once upon a time, I felt bad for the cab services when services like Lift and Uber debuted, but when you're 3.5-4 hrs late they really deserve a pat on the back for not letting me down. In my case, I just wanted to pick up my prescriptions on time, but didn't occur due to the tardiness beyond explanation. Never again!! read more

I scheduled an early morning pickup the night before a flight out of the Dayton airport. My Clean Cab driver arrived 10 minutes ahead of schedule and called upon arrival. The driver was courteous, safe, and pleasant. A+ experience. read more

Worst cab company ever. Always late and rude. Dispatch rarely even picks up phone. Doesn't call back if you left a message. And doesn't call to let you know they are running late. read more

Great customer service when I called to arrange the cab the day before I needed it. I scheduled a cab for 445 am the next day to take us to the airport. 445 came and went with no cab. I called at 450 and they didn't have any record of my reservation. They said they would get one out right away, but I told them "No thanks, we'll drive." So we had to load up the car with our luggage, drive to the airport, and pay for parking. Not the best way to start a trip for an anxious traveler. read more

I got to different prices in one day. The first price was cheap but then it jumps 20 dollars

I was a visitor from out of town and went to Yelp to find a cab back to the Dayton airport. I made an appt with Clean Cab over the phone on a Sunday evening for a very early morning pickup Monday morning. Mason the cab driver was not only on time for my pickup, but early. He was prompt, professional, nice, and helpful. His car was definitely "clean" as advertised (no smoke smell like so many other cabs). The fare to the airport was set in advance which made me feel more comfortable and very reasonable which I really appreciated. Next time I'm in town, I will definitely arrange in advance for Clean Cab to pick me up at the airport and bring me back to the airport. I would highly recommend Clean Cab. read more

We have used this company before and had no problems ,the drivers were all extremely courteous. However today this what happened,Dispatch operator didn't send cab at scheduled time, and refused service. Had pre surgery testing at 3p on 3/29/2017 scheduled a pickup with clean cab at 2p . After 27 minutes of not seeing the cab we called on speaker phone and inquired about the cab the dispatcher said he made a mistake and wouldn't have an empty cab for another 30min , My mom said well that sucks he asked if she still wanted a pickup mom said yes I couldn't walk there.at that point he all of the sudden said you're being nasty and we're not picking you up. I called to try to smooth things over ,although the dispatcher admitted to making the mistake he refused to make things right. The dispatcher told us not to call again. read more

Recently I used Clean Cab in Centerville. I had a very bad and expensive experience. Lady driver was not with it Said she hadn't eaten or had coffee yet. She was almost like she was hungover or drunk. She had to slam on the breaks b/c of a light change she didn't see. My cell phone was on my lap and it slid underneath the front seat and she said she would help me get it when I got home which she didn't and to be truthful I forgot about it. The owner is an a-hole and the more I complained the nastier he go and he kept rising the price to get my phone back. I called the police so there would be no altercations but the driver arrived and police didn't show yet the owner said it was my responsibility for my possessions. He charged me $15 dollars for the lady to bring my phone to me. First he said she couldn't find it and then he called back and said they found it. The owner is a schister (sp?). I will never ever use Clean Cab again and I am going to call the Better Business Bureau to file a complaint. I DO NOT recommend Clean Cab. read more

Clean Cab saved my day! I was stranded and needed a ride. It was around 4am when I started 'round 2' of making calls to every taxi number I could find. The taxi company I found on 'round 1' took my first call, my inquiry, but then I could not reach them again when I was ready to book the ride (very stressful and frustrating). Other '24 hour' places were not true to their word, which was very disappointing and making me a bit desperate. Clean Cab was open and made it happen. It was more expensive but they satisfied what I needed, and I am grateful. They really took care of me - A real person answered the phone (instead of the recordings and 'leave a message and we'll get back to you'). She understood my situation and timing needs. She arranged for the driver to pick me up and confirmed with the driver and called me back when it was arranged. The driver came in a clearly marked taxi (a relief because I did not want to get into a random car at that hour). It had a lit up white taxi light on top and the brand painted across the side of the car. The driver was friendly and kind. Dispatch had told me they would require payment upfront and we took care of that. It was nice to have that squared away so when I got to my destination I just hopped out. Nice and easy. It was a blessing and relief to have a responsive and efficient taxi experience, especially at 4am on a long weekend. Thank you Clean Cab! read more