Ugh. Do not go…read more Awful experience. Car damage that clearly happened inside their wash; refused to do the right thing. Would not release video to my insurance company that would show they were at fault. Customer service was appalling. Rude and condescending. The actual employees at the wash are hardworking folks, the rest, forget it.

The wash is fantastic, but there are a couple of things on which they can improve. For example,…read morethey ask that you not steer, put the car in neutral, and not brake upon entering the car wash. I get it, but at the end of the entire cycle, when I'm prompted to exit, I have to step on the brake in order to shift from neutral to drive. Often, there have been cars being cycled through which were just a few feet from my rear bumper. ALSO, there wasn't a lot of thought that went into their website and it shows. For example, if you have an issue, i.e., canceling a membership, an inquiry, etc., then you must call their corporate headquarters in Ohio, instead of the local branch. Just creates headaches, especially when they're gone for the weekend. Too bad because, like I said, their car washes are actually very good.

Route 51 in the south hills of Pittsburgh, Pennsylvania is a gritty corridor. It's full of trucks,…read moreconstruction, and soot of many varieties. Thank goodness we have Mr. Magic as a shining beacon to facilitate us from gloom to groom to vroom. The equipment is new and the staff is exceptional. Bill and Mark are the standout employees to help your car look its best. In three minutes, your car will be dapper. If you purchase the unlimited pass, the car wash pays for itself if used more than twice a month. This is the true value and worth every cent. When entering, the license plate reader scans you and the gate opens. There is literally no fuss nor wait. I don't use the free vacuums that much, but they did come in handy yesterday!!! pro tip: When you buy an unlimited pass, you may use all of the Mr. Magic car washes in the area and there must be more than a dozen of these things. That is very convenient.

Mr magic car wash does not deliver on promises , two car wash's broke down at the same time…read morehmm... white ring left on vehicle , car not dry, This is their promised ( every time they claim) but don't complain , their very rude... with no answers This is a bad company this ,is the results from my better business bureau complaint Hi Mr. Newman, Thank you for taking the time to share your concerns. ( they wouldn't listen or help when I called just very rude)We understand how inconvenient it was to arrive at two locations that were temporarily closed for maintenance. (You think )Since you referenced "Always work as a team." Our maintenance and operations teams follow that rule closely ( they need to put some money back in to there product)when equipment needs repairs, they act together to keep everything running safely and reliably, even if that occasionally results in overlapping downtime. ( more than occasionally) As outlined in our terms and conditions: "Although this is an unlimited use car wash program, the car wash equipment is mechanical and may occasionally be unavailable due to repairs or maintenance or due to weather conditions or other events beyond our control. It would be in your control if you spend some money)We do not guarantee any of our car washes will be available to you at the time you seek to use it. ( I know that for sure , and you don't care rude people)Your unlimited package is accepted at each of our car wash locations. We are closed on Easter Sunday, Thanksgiving, and Christmas Day and operate on reduced hours on other holidays. ( nothing else to say , commercial not needed) Credit is not issued for holidays, maintenance, repairs or other closures." These expectations are in place because safe, effective maintenance sometimes requires closure found that out had to go to third location)even on days when you'd prefer otherwise. We also want to clarify one of the concerns you mentioned: we do not use recycled water in our wash process. The water used during the cleaning stages is fresh, treated water that meets all local and EPA requirements. (If true , why EPA , ) Regarding your interaction with our representative, we're sorry the closing (very very rude)question--"Is there anything else I can help you with? (Thru out the call )felt dismissive. It's a standard part of our call ( ver very rude, mean person )process, though we understand it may have seemed abrupt during a frustrating moment. ( think very rude)The conversation was notably tense, ( yes she was )but our staff remained professional while assisting you.( not true did not assist me in any way) We'd also like to note that you reach out frequently with concerns, (tell you there product needs help , and staff needs help)and each of them has been escalated to our maintenance team ( car still not clean like promised)even when the issues you describe haven't aligned with what we see on-site (oh of course you would say that rude person )or with feedback from other customers. Nonetheless, every report has been addressed.(not true white circles left on vehicle , looking like dirty water) If you ultimately feel another company may better match what you expect, we understand. (Of course you would you say that)However, we would be glad to continue serving you and hope your next visit reflects the quality we work hard to maintain. (Not true... hard work or working as a team these problems would not happen ) Thank you,( not welcome rude people) Mr. Magic Car Wash

FYI since there's no more Tips section on Yelp l I didn't…read morewant a wash, just a vacuum. This is not an option. Very nice young lady let me know - sorry for the trouble if you read this!! It's raining and It doesn't need a wash. Be back when I'm the exterior warrants it!

Location: This drive-through car wash is located in Munhall Square, just a few minutes away from…read morethe Waterfront. Features: I was greeted by an attendant who offered assistance after pulling into one of the two lanes to pay. Payment options include credit card, tap to pay and cash. After paying, you proceed into the queue for one tunnel. Luckily, I've never had to wait more than 1 car ahead of me. Once the wash is complete, there is a small parking lot exit that has several amenities, including free vacuums, towels, scent spray and glass cleaner. Services: Royal Treatment - $25.00 Foam Oasis - $21.00 Executive Spa - $17.00 DeLuxe Day Spa - $13.00 Spa Sampler - $9.00 Extra: Sign up for the loyalty program via your phone number at your first visit. They have license plate recognition and will keep track of your points at future visits.

Ever since I got a car (over a year now), I have been searching for a good and affordable car wash…read more Tunnel O Suds brought that frantic search to an end. They have a wide selection of different washes to choose from, with costs starting from just $6 to $40. I have been their thrice and I have had their Gold wash once ($24.95) and Silver wash twice ($12). The Gold wash is the one where they also clean the interiors. The best part is that they towel dry the car at the end. I always dislike air drying because it leaves water marks all over the car.

Giving my local businesses some loving. I frequent here & will never take my money elsewhere. There…read moreis a touch less car wash right down the street for the same prices who cleans half what this place does with no workers on deck. I personally prefer an actual hand wash anyday. They pressure wash the car down before you get into the actual car wash & afterwards you're greeted with 1 or 2 guys who carefully & precisely dry your car (& make sure to get off any residue the wash didn't take off) If you do come here, those these guys a buck or 2 in the tip. I've never had a guy here that didn't make sure every little mark or wet spot was off the car before I drove off the lot.

After my car was recently vandalized (someone threw some nasty grease stuff on my windshield), the…read moreguys at Sweet Pea's on Baum Boulevard were really wonderful in helping me. They cleaned the gunk off the windshield and even gave me a third carwash free, using hot water to try to get rid of the gunk. They were super kind and generous. I highly recommend this car wash. It is now my favorite in the city after this good experience.

Raised the price to $15 but still a great bargain and it gets the car pretty clean. The people…read moreworking there are also very friendly!!

I have been going to the one in 51 for decades. Never had problems and was happy. I went there…read moreyesterday and had a very nice, polite young man start to help me. I was ready to pay for my single car wash- that's all I wanted. No interest in their monthly plans. I told the young man that and he was fine. Out of nowhere, some other guy who was lurking in the shadows came out of nowhere and took over, relentlessly trying to pressure me to get their monthly plans. I must've said NO, over 10 times. Ge just kept going! I told him I was in a hurry and just want my single car wash. He wouldn't stop. I finally reached my breaking point and snapped at him- totally went off and said I was done. I had been going there longer than he had been alive, but I was never coming back. Plenty of other places to go- one in every corner. I drove away telling the polite young man that he was great and not to listen to the other pressure salesman- " how well did his tactic work?!" Drove across the street to GetGo and had a great experience, plus it was cheaper!!! Guess I found my new car wash.

AVOID. I brought my truck for a wash, attendant said I could get 1 month for $29.95 so I agreed…read more He took my card and swiped it. I just found that his has been a recurring monthly charge on my card. I wasn't told this, was not given any printed info, and did not agree to a recurring charge. They will not refund for months I was charged. This seems to be a purposely Deceptive practice. As for the quality of the wash, when I previously used it, I had have to circle around and ask for a 2nd pass--lots of dirt left on. A windshield wiper and weather stripping ripped off--up to me to fix. I paid additional for wheel wash for my wife's car and it would only partially clean.

Most importantly was my feeling that folks working there were genuinely concerned for providing me…read morethe best services, and the best prices because I didn't have to beg them for how best to optimize services vs. prices. Everything was completed perfectly, and thank you!

Beware using this company to wash your car. My wife and I had a monthly subscription for car…read morewashes, but cancelled and will never return after the wash damaged our car. My wife took our car through the wash only to have our 3rd brake light blown off during the cycle. When we filed a report with the attendant we were told that damage claims were sent to a vendor for review. Needless to say this vendor denied that the car wash had anything to do with the damage. Keep in mind our vehicle is in good condition overall and the 3rd brake light was completely fine before we entered the wash. It was blown off the car and busted into a bunch of pieces during the cycle. Even after getting an attorney involved, they still denied any liability for the damage to my car. This isn't the first time they've caused damage to cars either. Here is the article for that- https://www.wpxi.com/news/local/2-pittsburgh-drivers-claim-their-vehicles-were-damaged-inside-local-car-washes/6BC2RV6KYFEZDO5AYAEGR3HUOY/?outputType=amp. This company is awful and I cannot recommend anyone use their service. The next step is taking them to court.