Just got my vehicle back from Clean Fleet Auto Body after five weeks in the shop to repair bullet damage my vehicle sustained from an AR-15 rifle. I want everyone to know that these guys are the BEST!!!! The general manager Tommy, Smiley, and the entire staff are true professionals. They patiently interacted with the insurance company to ensure all repairs were performed to factory specs. My vehicle was delivered in perfect, IMPECCABLE condition, and the detailing job was pristine. Clean Fleet Auto Body is the REAL DEAL if your vehicle needs collision repairs (or bullet holes fixed) this should be your first choice for auto body repairs! EXCELLENT in every way, and 5-STARS for outstanding work, customer service, and communication. Well done Clean Fleet!!! read more

I can't begin to tell the whole story. Do Not recommend!!!So sorry that I picked this company. I will be telling my Lexus Service Manager to not recommend Clean Fleet to any customer. read more

Very satisfied with repairs no evidence that repairs were done. Paint job was perfect match .

How about driving a six year old vehicle, yet feeling like it and looking like it just rolled off the showroom floor? Well, that is exactly the feeling you get when you leave Clean Fleet Auto Body. From the first contact you have at Clean Fleet with either Ms. Birdie or Ms. Elaine, you will be treated with respect and kindness. If you happen to meet the owner Mr. David Raymond, you will be delighted with his friendliness and professionalism, as well as willingness to make the customer pleased. My representative Mr. Keith Riviere was thorough and kept me informed as to the progress of the repair to my car. I am completely delighted with the work Clean Fleet does, but hope not to have to return for their services. But if and when I ever need to, I would not hesitate to go back. read more

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Initially I was going to just chalk it up as a lesson learned.  But after receiving the "Our goal is to always perform the highest quality repair work" letter, I had to respond. The first picture is of my truck before I turned it over to Clean Fleet. The damage was primarily to the hood and front door. The second picture is what I received after 2+ years of dealing with trying to get quality work. And yes the second picture was after a "Detailer" of Clean Fleet's choice "detailed" my truck.   "highest quality repair work" read more

Clean Fleet Auto Body - This was the condition of my paint before handing it over to Clean Fleet - Body Shops Near Me - Metairie, Louisiana

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I had my car only 3 weeks when a young lady smashed into it. Lexus recommended this business. I'm astounded at how beautiful my car looks. Although my car wasn't washed when I picked it up, I couldn't see where the accident happened. Car looked brand new again. read more

Very Disappointing Experience On January 11, 2023 I brought my Lexus GX 460 to Clean Fleet Auto Body to get a quote as I had frontal damage to the grill, hood and one headlight. On February 6, 2023, I received a call from Clean Fleet telling me the parts were in and to bring in my vehicle, which I did on that same day. I felt comfortable taking my vehicle Clean Fleet, as I was a repeat customer. Not anymore! Both the quality of work on the car and the customer service have declined tremendously. They communicated neither with me, nor my insurance company, which caused many delays for approving the parts. I had to beg the receptionist to get someone to call me back. On March 13th I received a call from a service advisor from Lexus of New Orleans inquiring about the loaner vehicle, as they needed it back (5 weeks later), so I gave them the rundown on Clean Fleet Auto Body. I told the Lexus of New Orleans advisor to please stop referring business to Clean Fleet Auto Body, as this had been a most disappointing and painful experience. Finally, when I got my car back, I had to take it to a professional detail company to have the overspray from their paint shop buffed off. I won't ever go back to Clean Fleet. read more

I went to have my truck roof painted. I spoke with Liam he looked my truck over and stated he would email a price for the work next day. The appraisal never came I left a message for Liam to call he never called or send appraisal....now that is POOR service and if rude before the work hate to see how rude after the work. read more

Clean Fleet is the ONLY body shop for me! Personally have had many cars worked on by Clean Fleet. From full repaints to crash damage these are the guys to come to. In a city full of subpar automotive work Clean Fleet is a breath of fresh air. Do not come here and expect CHEAP work but the prices reflect the quality. GOOD WORK IS NOT CHEAP AND CHEAP WORK IS NOT GOOD. read more

There are no reviews, so I thought I'd help out. This place is great. Five stars because - - they were all nice and good with the follow-up calls - they were informative - didn't just give the bare minimum but added some good-to-knows - they made the rental car situation seamless - they handled the entire insurance end with literally no hassle for me - this is something I've never experienced before and my car has been damaged and rear-ended in the past - they were prompt and honest - told me when they ordered the wrong part, but adhered to the original quote time anyway - the work is awesome, and they warranty it for the life of the car, which I believe since when I was there, someone was unhappy with the work and there was no pushback from the shop to re-do it - they send a sweet little thank-you card afterwards I don't think I will take my car anywhere else if it gets damaged again. God forbid, but you never know. read more

Keith Riviere and the Clean Fleet Auto Body team provided an experience that exceeded my every expectation. The facility, Keith's communication with me throughout the repair process and the end result were all exceptional. This body shop should be your one and only consideration in the Greater New Orleans area. Their seamless and transparent process and exceptional customer service actually made what would typically be a frustrating ordeal a pleasant one. Thank you again! read more

Just used Clean Fleet for the first time, and was blown away! The customer service was fantastic the minute I walked through the door. They also keep me posted every step along the way through email and phone calls. From insurance approval, to ordering parts, to being sent to paint, to headed to the final wash, I was always in the know. The body work was also incredible, my baby looks like new again! they didn't skip any corners and did the job right the first time! I looks better then i could have imagined. Oh and the inside was cleaner when I picked it up then when I dropped it off! Their work also comes with a lifetime warranty to put the icing on the cake. Hopefully I won't need more body work but if so, I won't be going anywhere else! read more

Clean Fleet Auto Body is the best body shop so far. They did a good job on fixing my car, they even cleaned your car inside out. Their customer service is great. Would recommend this body shop to anyone that needs to get their car fixed! read more

I was referred to them, expecting first class service, but very disappointed. My car required front end bumper repair and when I picked it up, I realized they mismatched the base coat. It was very obvious. I complained and the assistant agreed but said they would blend it in to diminish the difference. I refused the offer. Then unannounced, another "person", offered his recommendation that nothing was wrong. I will definitely sue this operation and I intend to contact the owner -- only problem is that the public records do not reflect who the owner is. Not that I expected anything else. Nice clean environment, but nothing else - just a bunch of con-artists. read more

I came here after I got into a car accident. Keith was absolutely incredible. Calmed me down and was extremely patient and very knowledgeable. The facility is clean and professional. I can't thank Keith enough for his expertise and everyone from service to following up and my car looks brand new. I will definitely spread the word! Exceptional!!! read more

Exceptional Service!!! Clean Fleet took all the hassle out of getting our vehicle repaired. All new OEM parts, no short cuts, or spotty work. I will definitely be a life long customer. read more

SUPERB WORK on my car friendly staff Scott is really nice will definitely be my body shop in the future if I need any work done on my vehicle! read more

I've said it before and ill say it again. Hands down the best service in town. If you want good quality service call Clean Fleet. Thank You for going above and beyond to take care of our family. Happy Holidays, The Stevens read more

Thanks Scott Smith for all your help. Car came out looking great. I wish there was a better way get the insurance company out sooner as my car was at your shop for a week before they signed off on the work. Then again, I'm not sure when you sent them the estimate. Wish you were open on Saturdays as well. read more

This place was great-all the guys who work there are super friendly and helpful and Scott even helped me move my car seats from my rental back into my car! Would highly recommend read more

This auto body shop provides the best customer service of any place around town. I was given a thorough explanation of the work that needed to be done. It was completed ahead of schedule but they kept my car over the weekend since I was unable to pick it up. Not only was my car returned to me with the repair completely, I was pleasantly surprised by the fresh detailed wash it was given and I was given a coupon to get another on them. They were able to complete my repairs under the estimated cost, which had been explained to me as a possibility. Friendly people and terrific work ethic which you don't see much any more. I've used this shop multiple times and the service is always consistent. I recommend them highly. read more

What a refreshingly great experience! Everyone was friendly and helpful. I'm so grateful for such a fantastic experience during a particularly stressful time. I'll certainly be returning if I ever need auto body services again. read more

This place is by far the worst place I have ever brought my car. My vehicle was hit by another one and this being on the list of places I could choose to go to, I did. All I had was a slight fender bender that took 16 days to complete. I was initially told 5 days which then turned into half a month. I had to call continuously to get updated on my car and then given a new date that it would be ready. First Jan 8th, then the 14th then 16th, then 19th and finally on the 20!! My work schedule is not the easiest to just get up and pick up my car, so this was a huge inconvenience. I had family go to pick up my car on the day it was ready only to find out some time between getting painted to pickup someone hit my car with some kind of tool and of course that took a few more days to get my car back. No one seemed to notice my car had new damage except my father. Strange?? Then to top it all off I get a call saying my car would be ready the Monday following, Monday rolls around and at 430 I get another call saying it wont be ready until tomm because the guy who has to fisnish up my car is working on another car and does not want to stop. I wonder how many times my car got put on the back burner for another car? I will make sure I NEVER bring my car here again! I would give this place a 0 star rating but unfortunately it wont let me read more

I contacted them to get a bumper cover replaced on my 2001 M3. They stated that they don't work on cars more than 10 years old. When asked why I was told the part isn't available. The OEM bumper cover is readily available. And not all body repairs require parts. It's poor policy to redline a car due to age without even looking at the repairs and to state a part is not available when it is. NOTE THE 2001 BUMPER, READILY AVAILABLE, IS THE SAME PART WITH THE SAME PART NUMBER UNTIL 2006, SO THEY CAN GET THE PART FOR A 2006 (LESS THAN 10 YEARS OLD) BUT CAN NOT GET THE EXACT SAME PART FOR A 2001? HUH? read more

David and Scott took care of a trunk leak that my car had for several years, and twice was failed to be repaired by a local dealership body shop. When I came in to pick up my car, the trunk was repaired and the car had just been washed. I was shown photos of the repairs that were done. The work they did is under warranty for life. And I received a certificate for free car washes for a month at Pelican Point Car Wash. They provided excellent customer service--very engaging folks who take the time to do things right. read more

i want to give no stars but that isn't an option but i would never ever bring my car back nor recommend anyone to bring their car here. My car was involved in an accident where i was hit and they had my car for 3 weeks. it was only a 3 day job, granted the insurance played a minor roll in the delay but the kicker is they switched my rims that were damaged from the rear of the vehicle and put them on the front and claims to not have done such a thing. i know my front rims were never scratched prior to bringing it there. Please inspect your car prior to leaving it. They use old parts and bill your insurance as if they used new parts and multiple sources have told me this and i have witnessed it with my own eyes !! read more

I just used Clean Fleet for the first time and I am at a loss for words. I am not from Louisiana and I needed some major body repairs on my car and I had NO idea where to go. Clean Fleet was recommended to me by a couple Ford dealers. I am in marketing and not having a car is unacceptable for my job. They rushed to get my car done and kept me posted on the repairs every step of the way through email, texts, and phone calls. They were very sensitive to my situation. Not to mention, when the car came out, it looked brand new! Although I hope I never need body work done on my car again, I think it's safe to say that I won't be going anywhere else if I do! read more

lexus sent me there I was so disappointed with the work looks good on outside but horrible on inside I had to take it elsewhere to get corrected I broke down on way home thank god for good insurance read more