Our house flooded after a pipe burst in the bathroom upstairs and into the basement. The water destroyed the bathroom and most of three basement eventually shorting the power and triggering the smoke alarms. The fire department responded and my eldest turned off the water at the main. My wife googled remediation and Clean Image came up. They arrived on scene before the company referred by insurance arrived. Immediately they cleaned up the water and started to place fans to dry out the rooms. It's been a couple of weeks and everything that was damaged or may have mold was treated or removed. They did an excellent job, outlined and talked about what they were doing, documented everything and when completed provided a completion of remediation document too shows that the work was completed. They really deserve a five star rating. read more

Unresponsive, hard to work with, poor communication, over charge for the service they do. Plus they didn't finish the job. My husband had to lay on the floor and chip up tile for about 4 hours, my brother in law pitched in as well. I wish I would have held payment, but they may have been paid directly by insurance. I had to yell at Nels to get him to listen to me. Maybe he has Aspergers too. idk read more

Water Damage Cleanup: 5 stars for this service. they did a great job getting in quick and doing their mitigation work. They worked with my insurance company for months to negotiate repairs from an initial offering from the insurance company of $3500 up to $57K. Repair work Remodeling: 3 stars: They made it sound like repairs could be done quickly. Once I signed the repairs contract repair work was slow. I would never know when workers would be able to work on my house as they made that decision each morning. Some weeks no one would work and other times it would just be a couple times a week. After 7 weeks of work and a small portion of repairs done I asked to terminate my contract. The way the contract is written if you cancel it they can charge you 10% for every item not completed. Plus the overhead and profit for the entire contract. They had only completed $4800 in line items but because of the way the contract was written it came out to around $18K. I was able to negotiate down to 11K with them. Totally recommend for Water Damage Cleanup and working with your insurance but I would recommend you take their repairs estimate which you'll have to pay for and then find a different contractor to do the repair work. read more

I cannot speak highly enough of Clean Image Services' (CIS) emergency response and performance. I recommend them without reservation. Please pardon my lengthy review below. Our home suffered substantial damage to structural trusses, windows, walls, floors, and contents when the roof of our barn was blown into our house during a blizzard. Within 90 minutes of my call, in the midst of the ongoing blizzard and barely passable roads, CIS was on-site with a response team. Clearly, this was NOT their first rodeo. They worked confidently and without alarm to immediately develop a mitigation and safety plan. Soon after, a skilled crew arrived with all the materials needed to seal the house against the snow and wind, avoid further damage, create a safe zone for our family, and begin removing 6 inches of snow, glass, and debris from our living area. We retained CIS as our contractor throughout completion of the extensive repairs. Their expertise enabled them to recognize and respond to damage that we would not have seen. They represented our damage claims to our insurance company with the utmost care, insight, and integrity. They were always fair, conscientious, and professional in all their dealings. Communication and reporting by the project manager was timely, clear, and responsive. Their contractors were skilled and easy to work with. All work was completed to our full satisfaction. Clean Image, in combination with our insurance carrier, made it possible for us to withstand the huge and unexpected challenges of this disaster and feel whole once again. Having CIS as our partner was truly blessing beyond measure. read more

Amazing!! I had Dustin clean my dryer vent. I used to have to run my dryer 2+ times just to dry 1 load of laundry.. now it drys everything on the first round! read more

We had a sewage overflow in the master bathroom from "disposable" wipes that blocked the drain line, with raw sewage covering the whole floor. After we removed the blockage, Clean Image Service came out the same day providing an estimate and also cleaning, disinfecting the bathroom. Even though all their crews were fully scheduled, they were able to clean the room the same day of the blockage. We would highly recommend them - their work is professional - exceeded expectations, prompt, listen and addressed all our concerns. We would not hesitate in using them again. read more

I was very disappointed with the integrity of the business transaction. They overcharged us for a carpet extraction job after they quoted us a different figure. Will not ever them again or recommend to anyone. John read more

We used Clean Image Services for a local business here in town. Our carpets had not been cleaned in years and there were multiple large spots that I thought would never come out! Thanks to Clean Image Services, they all came up wonderfully! The representative we worked with was very professional and charged a reasonable amount. If you are looking for a carpet cleaner, this is the company to call! read more

Our carpet has needed cleaning for some time now but our dog getting in the leftover Halloween candy prompted us to call Clean Image and schedule a cleaning. Jordan was able to come out the very next day! Not only did the cleaning manage to get the dog stains out but some other stains that had been there for some time as well! Jordan is such a pleasant, nice, professional man as well. I whole heartedly suggest you use Clean Image the next time you need restoration services! read more

Paul's crew did an A+ job of completely removing the mold and water damage in an efficient, safe and orderly fashion. They were very thorough and meticulous. Stephen showed real concern for the quality of the work done on the restoration. Both Paul and Stephen were so nice to deal with. Clean Image has experienced people, state of the art tools and desire to do the job right. I would definitely recommend Clean Image for remediation and restoration work. read more

Clean Image Services just performed a crawlspace cleanup for me after a sewage overflow into our crawlspace that had been going on for a few weeks. Their technician Jesse showed up promptly, gave me a ballpark estimate that we agreed to, and had the work performed and completed the next day. They sent enough people to get the job done quickly and efficiently. Upon completion, I received a final invoice, that was below my expectation, and they corrected a mix up on the final invoice after I brought it to their attention. Ethical, cordial, and customer service oriented. Very good job. read more

They are absolutely amazing, they went above and beyond. We needed our vents cleaned and the we're completely booked out for a couple weeks but they fit us in and went above to get us done. I would recommend them to everyone one, there's not a company out there that I have found to give the service they did. Thank you clean image you made us very happy read more