Awesome team! My home is very clean and the team was very professional…read more I will definitely use them and refer Texas Cleaning Services in the future!

I strongly warn anyone against using Texas Cleaning Services…read more The first 5 months with this company everything was fine. One day I received a text that my cleaner was in an accident and wouldn't arrive. I found out later that was a lie. She and her family were picked up by ICE and deported though they are not gang members nor criminals. They sent someone else who seemed completely untrained and ill prepared to clean my home. She used an abrasive pad on the stainless steel trim on my custom Elmira stove that permanently scratched the surface. This appliance matches my custom refrigerator, major features of my home. On top of that she did not have a vacuum cleaner. Instead of asking to use my vacuum cleaner she left with the floors still dirty. I hoped that my previous cleaner would return but instead they sent another subpar cleaner who arrived without a vacuum cleaner. I started thinking they are just hiring anyone off of the equivalent of Craigs list. Since then they have done nothing regarding the damage to my appliance. I have asked them 3 times to have their insurance company contact me and haven't heard anything though the damage happened in April.

I did finally get a response from her and she explained due to sickness and personal reasons on top…read moreof it being a busy time of year she would not be available until after the New Year. I appreciated the response and communication and understand personal reasons behind the delay. Outside of that I cannot speak on anything else but just wanted to update my initial review which was based on her initial response with no explanation.

Outstanding high quality service. Best cleaning service we have ever had during 50 years of…read moremarriage. Rocio is the best of the best delivering perfection in cleaning services.

I hired this cleaning service expecting a thorough cleaning, but unfortunately the quality of work…read morewas well below expectations. Several areas that were supposed to be cleaned were either missed completely or only partially cleaned. Dust, dirt, and debris were still visible in multiple rooms, and basic cleaning tasks appeared rushed or overlooked. What was even more disappointing was the owner's response when I brought these concerns to their attention. Rather than taking responsibility and willingly offering to return and make it right the owner refused to come back until I removed the negative Google review of which I refused to even consider until the job had been rectified. Mind you; I paid $300 for this cleaning service.

Do what you get paid for. If your customer specifically pays for specific things that you charge…read morefor, and they are clearly communicated up front, don't get paid and not even attempt to do those specific cleaning requests. And afterwards, do nothing to fix it, and instead try to guilt and upsell your client on your mistake. You and your business are terrible.

Mariana & team were great! My house is the cleanest it has been since we moved in. She was…read moreunderstanding and professional during the unexpected family issues that caused me to reschedule. She showed up with her team on time and finished cleaning in a very timely manner. After a quick walk through, I made two requests, and they were done, no questions asked. After seeing the work they did, I scheduled my next cleaning from them. I'm so excited to have found such a good service. Bottom Line: I've already scheduled regular cleaning from M&M!

Tried getting a quote. Prompt initial reply through Yelp, but no follow up. It's been 3 days. :(…read more UPDATE: Luisa replied with a quote. Death in the family, out-of-town. Apologized for delay. Would be nice to know this at initial contact. :)