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    Clean Out Junk Removal

    1.8 (5 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Clean Out Junk Removal

    Junk pickup

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    College Hunks

    College Hunks

    (48 reviews)

    Canoga Park

    We used College Hunks for junk hauling, not moving, and they were very good for that. The guys were…read moreon time, polite, professional, and fast. They hauled out two truckloads of our stuff in a few hours, and got us the donation receipt within about a week. I particularly appreciate that this company has a relationship with Ecumenical Hunger Program and donates there; and they seem to have ties to others in the community who need items as well. The 4 rather than 5 stars reflects the inaccuracy of their estimate. Their rep provided the estimate after visiting our house in person to see what we were asking them to haul, but when the day came the amount of truck space needed - and the cost - were nearly double the estimate. I knew there was likely going to be a problem when they guys pulled up and asked, "what can we do for you today?" as opposed to having the estimate in hand and knowing exactly what we'd requested and they'd estimated.

    I am extremely disappointed with the service I received during my move…read more My scheduled arrival window was between 10:00 AM and 11:00 AM. When no one arrived and I received no communication, I called the company around 12:00 PM for an update. After waiting for a callback, I finally heard from someone around 12:20 PM, who informed me the crew was running behind and would now arrive between 2:30 PM and 3:30 PM. At 2:30 PM, I received another call saying they would arrive within half an hour. Then, at 3:00 PM, I was called again and asked if I could simply reschedule my move for the following day. That was not an option, and I declined. A replacement truck finally arrived around 3:45 PM. To make matters worse, I was originally quoted and scheduled for three movers, but only two arrived. My original estimate was 3.5 hours, and that estimate was based on moving more furniture than I ultimately needed moved. Despite having less to move, I was immediately told the job would take longer. The movers were also completely unprepared to move my refrigerator, washer, and dryer. They struggled throughout the move, damaged one of our doors, and appeared disorganized. One mover seemed very inexperienced, while the other appeared frustrated and disengaged the entire time. As I am writing this, it is 6:12 PM, and we are still not completely moved out of our old place. Because of your company's delays, poor planning, and lack of preparation, I am now being forced to pay for additional moving time that I should not be responsible for. To make matters even worse, when I attempted to contact the company using the phone number I was provided, no one answered and the voicemail box was full. I also sent a text message that was marked as read, but no one responded. This entire experience has been incredibly frustrating and stressful. I booked this move expecting a professional, organized service. Instead, I experienced hours of delays, poor communication, inadequate staffing, damaged property, and a level of unpreparedness that has directly increased both my moving costs and my stress. I expect to be contacted promptly regarding this matter and believe I should be fairly compensated for the unnecessary delays, the additional charges caused by your company's failures, and the damage to my property.

    Clean Out Junk Removal - junkremovalandhauling - Updated July 2026

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