Travis is reliable and professional. He keeps repair costs low and does high quality repairsread more

Travis knows spas and how to diagnose and fix them. He helped me determine issue with my 20year old…read morespa motor and find best price for ordering replacement. He installed motor and wired it up. He also repaired a PITA leak from the spa light fixture, so water would not short out the new motor. Travis ain't cheap, but good value to get spa back up and running at fraction of cost of newer models-if you can get one (delivery's are 3+ months out). He a nice guy to talk to and learn from as he goes if you care to ask.

YOUVE BEEN WARNED!!!…read more WARNING ABOUT Grady's Pool Service, Inc. - Pool Contractor in Bakersfield & Central Coast, CA Swimming pool contractor I feel compelled to share my experience with Grady's Pool Service & Construction (operating online at gradyspools.com) -- a company that is led by Mark Grady, a pool builder and general contractor. Their website touts "20+ years in the pool business" and custom pool design, build, remodel, and repair services in Paso Robles, Templeton, Atascadero, and the Central Coast. However, my experience was extremely negative and serves as a serious warning to other homeowners considering hiring this contractor. What Happened in My Case Before hiring him, my loan company refused financing because he was on a contractor blacklist due to active lawsuits -- a red flag I later confirmed after issues began. I was given an alternative financing method and, trusting his explanation, entered a contract for a full pool build. Payments were tied to construction milestones because I had no traditional pool loan oversight. During the build, many construction errors occurred, clearly due to poor supervision and bad direction from Mark. Multiple portions of the build are out of building code, which means they must be demolished and redone before final inspection can pass. He was absent during most of the build, showing up mainly when money was due. He promised to install a saltwater system but claimed it should wait until water chemistry was balanced -- then changed his number and disappeared. Subcontractors were not paid by him and attempted to place liens against my property because of unpaid bills, forcing me into months of conflict. This is particularly troubling given other reports showing mixed review experiences for this business. Important Facts Other Homeowners Should Know Despite claiming certifications and years of experience on gradyspools.com, project execution was severely lacking. The still never passed a final building inspection. The promised saltwater pool system was never installed. Costly code violations must be corrected. Subcontractors attempted to place liens on my property due to Mark not paying them. After repeated attempts to communicate about job defects, Mark effectively abandoned the project and changed contact information.

At Grady Pools, they are based on honesty and expertise. With Mark leading the way, you can trust…read morethat your pool is in the best hands. Whether it's maintenance, repairs, or renovations, we're committed to providing you with quality service tailored to your needs. Join the Grady Pools family and dive into a worry-free pool experience!

I was pleasantly surprised to actually reach a human on the phone, first try. She was able to get…read moreme on the schedule the next day! The tech who came out was friendly and, fair on price, and got me resolved that day, in fact. One point deducted for being a bit later than scheduled with no update on ETA until I called in, but over all a good experience. I would use Gold Star again!

From the owner: Gold Star Pool and Spa is a new company with an experienced owner. I’ve been involved in the pool…read moreindustry since 2017 and now want to bring my knowledge, consistency and one on one, hands on approach to your backyard. We are a full service provider that back our work 100%. We’re always here and we always answer. Let us take your pool and spa needs off your mind. Simply swim and enjoy!

They had what I needed. I was looking for a filter that's hard to find they had one that worked.read more

Hey Mark, I've been meaning to swing by the shop to see you but life is super busy…read more I wanted to tell you that in the 6 years we've lived here our pool has never looked so good! We are extremely happy with your service and I cannot express how nice it is to know that when I open the cover, I won't be surprised by something crazy. Backyard visions was supposed to be the best service around but after experiencing both, you guys take it, hands down. Keep up the great work man!!!

The best, most affordable pool builders in SLO county!…read more Thank you Backyard Visions for fixing all the mistakes made by CCH pools. You all went out of your way to be kind, helpful, and affordable!

We really enjoy our pool built by Backyard Visions. We pay for the weekly service as well. Wish we…read morehad built a pool years ago.

I called CCH asking if they had a certain gasket for our hot tub…read more The serviceman identified the gasket by the item number I gave him and he indeed had them in stock. When arrived at the store, the gaskets were ready and waiting for me and sold at great price. Very nice young man working there when I went.

Catalina is just the best! She aims to please and is willing to find out what you are looking for…read moreand finding it for you!

Sloan has been taking care of my two hot tubs for about a year now. He has done a reliable job, is…read morepunctual and responsive. Thanks !

They are the BEST! Reliable, efficient and I've never had a complaint from any of my vacation…read morerental hot tubs they service! Hard to find these days!