Brilliant Service !…read more I am a property manager and have used Luna Cleaning Solutions for numerous commercial jobs ranging from carpet cleaning to deep cleans on large offices. In Fact I now have them on regular jobs, so we have set up a yearly contract, it works so well. They have always been very accommodating and the standard of their work is unquestionable. There have been some awkward situations at times, but the team has worked with me in order to get the job done. I have been and am very grateful for their consistent professionalism and the standard they uphold. Good Job Guys!

From the owner: Professional cleaners in Thurrock, Grays and surrounding areas of Essex.read more

Excellent service - professional, friendly, efficient and a carpet that looks brand new! Cannot…read morerecommend highly enough!

I cannot recommend Perfect Carpet cleaning highly enough…read more The service they provide is of a really high standard, which is incredibly important during these times of pandemic, but also the communication was excellent. They were professional, quick to respond and knowledgeable. The cleaning operative arrived at the appointed time, he was very polite and helpful with moving the rugs around. Our rugs are nicely cleaned and smell fantastic! Highly recommended!!

I booked a deep clean of my studio flat and an oven clean…read more The quote for the deep clean was one cleaner for 5 hours. The cleaner called me to say they were finished after 3.5 hours. While cleaning had been done, I wouldn't call it a "deep clean": the cooker hood and kitchen blind were still thick with grease; laminate flooring in the bed area hadn't been cleaner at all; I'd cleared the top of the bathroom cabinet and fridge prior to the cleaner's arrival, but these had not been cleaned; and the tops of some doorframes had been missed. I ended up noticing and cleaning these areas myself over the next few days. The oven clean was booked for the same day, but I got a call on the day to say the cleaner was ill and we re-booked it for the following week. In discussing the re-booking time, I said I had a supermarket order arriving 2-6pm, and that I didn't want it to clash as my kitchen is very small. I asked how long an oven clean would take and was told 1-2 hours Therefore we booked the clean from 12-2pm. The oven cleaner still hadn't arrived at 1:35pm, and as it would have clashed I had to cancel the booking, I asked to cancel it. There was some quibble about refunding me the £75 fee for the oven cleaning, but I did get an agreement the next day to refund it due to being advised to book the cleaning for 12 in order to avoid the clash with the delivery at 2. While I understand that people get sick and sometimes bookings have to be re-scheduled at the last minute, and that traffic can cause delays, cancelling on the day, then being nearly two hours late for the rebooking and not at all proactive about letting the client know about it is a poor way to run a business. I'd also question their quality control process, as the deep clean was not to the standard I had hoped for.

We called Fast Cleaners Ltd to book their carpet rug…read morecleaning services. The company operate in London. The customer service by a nice guy on the phone explains to us the whole cleaning procedure and then we decided to book it. We are enormously satisfied with our choice and we are certain we will be using Fast Cleaners Ltd again.

I was really happy to have you guys at my home. A friend recommended me the company and I am glad I…read moretook his advice to call you. I had some stains on my rugs and carpets all over the apartment and the cleaners got them all in just a couple of hours. I will surely call again when I need domestic help in the future.

In our home, we're often in a hurry so we don't get our shoes off when we go in and out. The result…read moreis a carpet which gets dirty very often and needs washing every few weeks. Last time we've used this company to do the job and they were great. The carpet is like new and the job was done without we even noticing the team. Bravo.

We used this company for end of tenancy clean the team showed up on time and is friendly did a…read moreexcellent service and very professional job and good rates I would recommend them.

Arrived early and spent the whole day tirelessly bringing my home back into order. Now I feel like…read moreI can breath again!

**** Update ****…read more Immediately after my earlier post below, I was contacted by Local Cleaners who acknowledged my grievance, and agreed to better compensate me in return for the poor service we had received. I am grateful for their acknowledgement as this makes me feel my valued as a customer, my voice was heard, and I admit I was impressed by their sensitivity to the whole matter and the professional manner in which they subsequently handled the case. ********************** The Fantastic Cleaners team of three did a poor job of the "end of tenancy" cleaning of our 3 bedroom property we contracted them for in early Sept. Actually, we engaged "Local Cleaners London" but it was the FC crew who showed up, and now there is no posting of LCL on Yelp anymore! Anyway, the job they did was so poor - it was done in approx 3 hours on a Sunday. We pointed out a few things obviously so amiss when we inspected our property immediately upon completion - e.g. Sofa had cobwebs on the side, lampshade in toilet had not even been wiped down, carpet hardly cleaned, bathroom blinds not even wiped etc. Actually we were embarassed to be pointing so many things out to them...was this a "deep clean"? Upon complaining (with loads of photographic evidence) and discussing the matter with LCL customer service, the best we were told that could be done was a "re-clean" of specifics (not very useful since new tenants had already moved in by then and had already undertaken rework on their own!) or a raincheck for a carpet clean of just 1 of the bedrooms. I felt they should have refunded the fees but no option to do so. Made us realize this is a time-sensitive service and absolutely useless without any serious quality assurance. Frankly, if this is what should be expected from a "deep cleaning", next time I would rather have 3 hourly maids come in and do a 3 hour job - under 100£ instead of the £250 we spent!

Terrible service. Poor quality clean, then I was upcharged for cleans I never booked. Harassed with…read morecalls to change my review. Offered a "free trial" clean--then invoiced £98 when I cancelled due to unforeseen circumstances. I never agreed to any terms or charges. Completely unethical, misleading and borderline harassment. Avoid at all costs.

Professional, friendly, knowledgeable, timely. The service…read moreof Absolute Cleaners was good, and the experience was even better.

I'm so happy I found Absolute Cleaners. Their cleaning is phenomenal. They always returns…read morecalls/emails very promptly and are completely trustworthy. There are never any communication problems. I've even picked up a couple cleaning tips from the cleaners.