**** Update ****…read more Immediately after my earlier post below, I was contacted by Local Cleaners who acknowledged my grievance, and agreed to better compensate me in return for the poor service we had received. I am grateful for their acknowledgement as this makes me feel my valued as a customer, my voice was heard, and I admit I was impressed by their sensitivity to the whole matter and the professional manner in which they subsequently handled the case. ********************** The Fantastic Cleaners team of three did a poor job of the "end of tenancy" cleaning of our 3 bedroom property we contracted them for in early Sept. Actually, we engaged "Local Cleaners London" but it was the FC crew who showed up, and now there is no posting of LCL on Yelp anymore! Anyway, the job they did was so poor - it was done in approx 3 hours on a Sunday. We pointed out a few things obviously so amiss when we inspected our property immediately upon completion - e.g. Sofa had cobwebs on the side, lampshade in toilet had not even been wiped down, carpet hardly cleaned, bathroom blinds not even wiped etc. Actually we were embarassed to be pointing so many things out to them...was this a "deep clean"? Upon complaining (with loads of photographic evidence) and discussing the matter with LCL customer service, the best we were told that could be done was a "re-clean" of specifics (not very useful since new tenants had already moved in by then and had already undertaken rework on their own!) or a raincheck for a carpet clean of just 1 of the bedrooms. I felt they should have refunded the fees but no option to do so. Made us realize this is a time-sensitive service and absolutely useless without any serious quality assurance. Frankly, if this is what should be expected from a "deep cleaning", next time I would rather have 3 hourly maids come in and do a 3 hour job - under 100£ instead of the £250 we spent!

Stay away. No customer services. They withdrew an extra payment on may bank account; the chat…read moreoperators (an AI agent) tells me that an agent will call me, but nobody ever calls; I tried to call but nobody ever answers the phone.

This is a company to AVOID…read more They are very unprofessional in their approach. I rang them to request a weekly domestic cleaner, after sending me an email to confirm all the particulars, the cleaner did not show up. Having rung them on numerous occassion to find out where the cleaner was, they eventually told me she wasn't available on the agreed date and they would send someone another day. After sending another cleaner an hour later than the agreed time the next day, a cleaner never showed up again for another 4 weeks. I took time off of work to ensure that the cleaner would be let into the building, and yet for weeks on end the cleaner never showed up, no apologies, no discounts and most importantly, no phone calls from their office to let me know what was happening. Very unprofessional company, avoid at all cost!!!

Very disappointed with the service received from this company. The cleaners they sent could speak…read morebarely any English, which is fine if they do their job properly but makes it very difficult if they don't. Which they didn't. Having to point out everywhere that they'd failed to clean at all or failed to clean properly was embarrassing and difficult with such a language barrier. One of the cleaners was just plain rude and it didn't fill me with confidence that they both suffered from bad body odour. They job was not done to a satisfactory standard and it couldn't have been more obvious that they were in a massive hurry to get in and get out asap. I ended up helping them with the cleaning just to get them out. I would not recommend this company to anyone. Avoid at all costs.

We were very pleased with their service. They came on time in the morning, did their job very well,…read moreand they were also very polite and had great costumer service. Thank you

They answered all my questions and concerns and provided tips to keep the carpet clean. Thank you…read moreagain and I will definitely recommend your services to family and friends.

Chist offers fast customer service. They are fast on the phone and with the quotes. The prices are…read morenot bad.

I would highly recommend this company every time for any carpet and upholstery cleaning. I'm so…read moreglad to have found them. The last time I used them, I called in the morning and had an appointment booked for the same afternoon. The gentleman that came round was punctual, efficient and did a marvelous job. A really friendly chap too. The work was done fast and thoroughly, and is an incredibly affordable service. Thank you Cleaners Carpet Cleaning!

Carrying out the annual house clean is something that I dread to do and so I recently decided to…read moreget someone in to do the work for me. I definitely made the correct decision booking the services of Cleaners Carpet Cleaning as they gave my house an all-round thorough clean. They cleaned absolutely everything including the floor, sofa, and all those hard to reach areas. I'm definitely pleased with the results and will most certainly be giving them a call in the future.

We used this company for end of tenancy clean the team showed up on time and is friendly did a…read moreexcellent service and very professional job and good rates I would recommend them.

Arrived early and spent the whole day tirelessly bringing my home back into order. Now I feel like…read moreI can breath again!

Excellent office cleaning company. They are very responsive and the standard of cleaning is high…read more SOC.Space is really suited to our needs.

From the owner: SOC.Space delivers daily office cleaning that is designed for you. We can handle anything from…read moregeneral office care to waste management. We train our staff well so that they feel like part of your team and our management team respond's as quickly as possible when you need to speak to us.

I was really happy to have you guys at my home. A friend recommended me the company and I am glad I…read moretook his advice to call you. I had some stains on my rugs and carpets all over the apartment and the cleaners got them all in just a couple of hours. I will surely call again when I need domestic help in the future.

In our home, we're often in a hurry so we don't get our shoes off when we go in and out. The result…read moreis a carpet which gets dirty very often and needs washing every few weeks. Last time we've used this company to do the job and they were great. The carpet is like new and the job was done without we even noticing the team. Bravo.