My experience up to now with Kolter PGA Verano Village has been nothing short of amazing! My…read morehusband and I have been planning to relocate just a little bit north for a while now. We had our hearts set on and new construction and our first choice was Kolter because their floor plans are simply the best. We looked at many different builders and Kolter, hands down, has the nicest floor plans of them all. We stopped in on PGA Verano Village on the way home from a Disney trip and fell in love with their models. Not only with the models but with the staff as well. Jill Miller is top notch and she never made us feel like a bother no matter how many questions we had. She would respond to text messages after hours and was very accessible and accommodating. We finally decided to buy after multiple visits to the area and to PGA Verano. We are currently in the final stages of our build and I couldn't be more excited with the entire process from beginning to now. One word that consistently comes to mind is ACCOMMODATING. From Sales to the Design Team to Construction and Customer Relations, I was left with a huge smile on my face every step of the way. Stand-outs are Jill Miller, Estavian Cohn and Sabrina Costantini because they went above and beyond to not only ease any apprehensions we may have had in helping us to feel assured that the work would be completed in a proper and timely manner but they also made us feel like friends...almost like we were their only clients. We felt heard and we never felt like we were getting on their nerves. Genuine smiles, jokes, laughter and always a good pleasant experience each and every time we were there for a visit. Sabrina Costantini has been instrumental in keeping us updated on our progress and that has helped us to make important decisions on this end while selling our current home and Estavian has seen to it that everything is done properly and professionally within the build itself. I could not be more pleased thus far with this entire process. We are in the home stretch and should be in our new home in a week and I am ecstatic! My review is based on my particular experience and though other reviews I've read across multiple platforms have suggested bad experiences, I was sure to address these concerns with the Kolter team we were working with and they eased our concerns with honest answers and reassurance and so far they have been wonderful and our home looks great! We have come back numerous times from when there was nothing but a hill of dirt, to now a fully built home so we have seen the process in action from laying the concrete foundation to the final coat of paint. I hope my review remains this positive! I love my new home! Granted, there are some minor flaws BUT they promised to come back and fix them on our two month check-in. These issues are minor and are related to the natural settling that occurs with a newly built home like grout pin holes and brick pavers shifting slightly. It happens! Kolter will fix for a certain timeframe post new build. The community (so far) is great! I couldn't be happier!

My wife and I excitedly went there to tour some home models for an additional residence for…read morevisitors and family when they come, for we are snowbirds. After filling out papers a man named Ken came and asked where our realtor we have listed on the paper was, which we replied that we wanted to come alone today and just chill and enjoy. He responded with "if your realtor is not with you have to take her name off this paper" He was literally busting my balls over commissions and we had not even looked at a home. When I explained we simply wanted to see models and enjoy ourselves without dragging multiple realtors around, he replied they will not allow her name to be on the paper, so do I just want him to shred this and leave? I explained that it is a shame that because of their, or his, insatiable need to insure who gets how many crumbs (commissions) on a sale, he is sending off a person that could literally write a check for a home today. Offensive, unprofessional, and downright greedy. Guess we will work with a community that has sales people that aren't quite so desperate.