I appreciate the service and support I obtain from my local insurance office. Each representative…read moreis knowledgeable and helpful- whenever I have questions regarding my policy. Special thanks to Shay. What a great addition.

Alma villar at teresa connell state farm in haines city is very good at helping her customers with…read moreall their questions and worked with me to lower my insurance costs by eliminating expenses we didn't feel were cost effective. i always ask to speak with her when i call

Great customer service the office manager in Kissimmee Sojha was very helpful and professional she…read morewas willing to take help up shop for the best rate for our car insurance I highly recommend them for your home and auto insurance I hope Amsley appreciate the work she does with her customers thank you very much Sojha for all your help

This place isn't closed, but the address might be wrong (1617 13th says Google) but it should be…read more Took 3 days to get them to call me back about my homeowners insurance. Told them I found a better price, and they said good for you, take it. Not even an offer to work with me re: coverage. Worst customer service ever.

They work quickly and they give you the right information so you don't go around in circlesread more

They are always quick despite it being a busy location due to nature of the business (tax…read morecollector). People are always professional and friendly

Extremely impressed their processes and renewal processes. Got my renewal notice in the morning…read morepaid online. About 30 minutes later I get an email stating my new registration and plate is ready for pick up. With full instructions in the email just get into the express pickup at customer service. About a half-hour later I walked in and saw a sign, Express Pick-up, almost immediately a lady at customer service called me up, I told her I was here for a express pickup. She asked for my licence and said she'd be right back. A couple minutes later here she comes with new 2 year registration and new plate I had ordered. Very pleasant lady and great service. Total time in the building 7 minutes. Very impressed.

Called for 4 years no return call and still being charged for garbage for 4 years for a house that…read morehave no electricity and water because the appraiser says the house is livable I even told him to call Duke and Duke will tell them they have no electricity but now they said an American can have no electricity or water but the illegals in behind me they got everything and it's okay and also okay for the Polk county enforcer that they can throw tires and beer cans into my property even though I'm not there and they have the nerve to say it's okay that I have to pick it up even though I'm not living there because the house have no electricity or water

Love this office. The people working in this office are so Nice, Understanding and willing to take…read morethe time to help you with what you need. Does not matter who you get on the phone, they are All wonderful, understanding and ready to listen. 5 stars all the way! Would recommend them to anyone looking for an Insurance Company with Compassion and Understanding.

This team was very helpful and patient with me while I asked several questions to find the coverage…read moreI needed.

You better make sure your loved one is going to stay alive, because once the money goes to…read morePlatinum, you're not getting even one cent back. They won't even consider it....even if they died an hour after Platinum gets your money. In fact, a quick death is the perfect scenario for their business model. Cash the check and do the least amount of work. I am reasonable and just wanted a discussion if there was any refund of $20,995 of my mom's money (she was a teacher, so this is about a half year of her work). I received zero benefits from retaining Platinum. Not only did I not get any consideration (I would've taken a nominal amount), but within hours of her death I was told that I was on my own as far as the payment to the facility she was in. Double whammy. Don't do it.

Wonderful customer service from start to finish. They helped me get Medicaid for my mom when I…read morenever thought that would be possible. The representative is caring and up front. They delivered what they said they would! Very happy.

Amazing company, awesome customer service A ++++ highly recommend. The staff is great.read more

I been with them for 4 years now they are wonderful to work with. I was new in business and they…read morehelped me get set up and get all my book work in order. Always there to answer question Georgianna is the best. Warm Regards, Lynn P

Total unprofessional. After making an appointment with the team and letting them know my needs, I…read morewas told to send some documents over and also my QuickBooks information. After a couple of days without knowing if my information was received because I didn't get back a receipt that email was read I stopped in the office to verify that everything was received plus my Quickbooks admin invite. After leaving a day later I get this from Ken Jorge, this is a very busy office and we line our work out accordingly. We check our emails the following day. It would be unfair to the clients that we're currently working on to depart our attention to emails when we should be working on their work. I'm going to review the information I have and make sure I give you a price and you're okay with it before we accept the invite and then we can talk about time frames to make sure you're okay with the time frames that we would have to operate under. Ken After several emails going back in forth and not knowing if my information was looked over nor price for his services I get this email. No one cares about small business more than we do. We have created hundreds of testimonials. You will never find the resume/fee we offer. I have looked at your financials. You do need help on many different levels. I was merely responding on my holiday that we receive clients confidential information on a daily basis and I protect that information at Great expense. However, we do not have the time to respond to each email when received which is what I was trying to communicate to you. Based on your response, I will be frank and let you know that I don't think we would be a good fit for each other. I you would like to speak to me personally, please call me Tuesday after 11am. Ken All I wanted to know if my sensitive information was received and hire a local business to take care of my needs. I think he does care about his clients who pay lots of money and not small business as he stated. If you are a small business do not waste your time and look for someone else. I have never made a review personally or as a business owner. He fired the client before becoming a client. I am shocked and left speechless.