When it rains it pours and we had another big plumbing issue arise! I immediately called Lindsay at…read moreBarack and scheduled an appointment. Must have been our lucky day because Riley was able to come in the afternoon with everything necesssary( confirmed through Cory) for the repair-we are SO appreciative to be able to have water-two outstanding plumbers-one phone call-best on the island without doubt. Kerry and Sue M

Barack plumbing installed my water heater exactly 2 years ago…read more beautiful installation, excellent 12 year warranty on the Rheem Gladiator heater. this week I shut off the valve leading to the heater while we worked in the bathroom. the first fitting from the valve started dripping immediately. water sensor alarms go off, we call Barack and they respond. they fixed the leak and gave me a discount off the regular service charge even though the warranty on their work was 1 year. I highly recommend.

Leon and his team are the best plumbers the best plumbers we have worked with in Kona for the last…read more25 years! The quality, responsiveness and cost of his work was fantastic ... fast, high-quality, and the most cost-effective we could've imagined. We had two slow leaks under the sink he showed up for the first visit within hours, even though it wasn't an emergency, and then two days later after he got the parts everything's fixed.!

Leon was great! He installed a hot water heater for us. Communication was timely and thorough…read more Pricing was great for the services provided. Will definitely contact for any future needs.

3 times we used this plumbing company. Sidney and his crew were quick to fix our plumbing problem…read more First was about our flood at the basement, then the heater and septic problem. They're knowledgeable and fast service. Mahalo. They're also affordable.

Uncle Sid is one of the best known local plumbers in Kona. He's intelligent, personable, reliable…read moreand in extremely high demand. Those who live here know he's the best. If he's hard to catch, it's because he's on the job - or with his family. He's has integrity and provides the absolute best service he can for the local community.

Great response and service on a timely manner They came the…read morenext day and provided ultimate service

Total cost to replace a water heater. $759.67…read more Our neighbor had their water heater replaced recently and they recommended 3J's. So I called 3J's and I did not ask for an estimate which was my mistake. They picked up a new water heater (less than $400) which I ordered and paid at Home Depot. They brought it to our condo and replaced the old water heater. There are 4 water heaters in an attached storage outside of our unit. They had to maneuver other water heaters to take ours out. They did not tell me when they arrived and I'm not sure how long it took to do the job, but I feel like they were not there more than 2 hours. A couple days later, I received an invoice of total $759.67. Drain down & move neighboring water heaters to gain access to faulty water heater: 2.5hour X$225/hr, heater flexes: 2X$24, Misc CPVC: 1X$15, Heater pick up$50, Heater disposal $50 and GE Tax.

Someone warned me not to use Steve's Plumbing but didn't say why; however since they were the ONLY…read moreplumber willing to take my call, I felt I had no choice in the matter. Nathan showed up and he was nice and went out of his way to try and get the thing working. This was just to be an appt for an "estimate" but he still tried his best to get this water heater working. No go, it needed all new insides in spite of being brand new. Which were under warranty and shipped to me the following week. He told me the next visit should be around $185. and I was fine with that. The next day I got an email from Steve's stating that the "next visit would be $382. for whatever reason they came back for." This was upsetting as I didn't think I was covered for "labor" under the mfgrs warranty and would have to pay it out of pocket and it was a financial hardship. Almost 80 and existing only on a very meagre SS income. Emailed Steve's to ask why it was so high; no one responded. Then someone emailed after that to ask "how the service went?" and I asked the same question again, about why the estimate almost doubled in price? And again I got no response! When a business ghosts you it's not a good sign. There is clearly room for improvement in the area of communications. I was ready to look for a different plumber when by sheer luck I met someone who knew the manager of their Kona office. This person talked to the manager and explained my situation; the next thing I knew was that Nathan called out of the blue and offered to come back over immediately and install the new parts to get the heater working. He came right over, did the work and didn't mention a thing about money. I was thrilled and willing to pay the $185. he had originally quoted me but he said "no, not necessary" and left!! In the meantime I had found out that I did have labor coverage on the water heater's warranty. I emailed Steve's and reminded them about labor being covered and asked them to please get their money from AO Smith, the manufacturer. I hope they did since they deserve to be paid for their time and work. I was not looking for free work! I would definitely use them again and I would also request Nathan if possible. I must have called at least 4 or 5 other plumbers and only one responded saying he was booked up for the next 6 weeks. Such is life in Hawaii. If I hadn't have met this person who knew the manager this might have been a completely different story...

They were very expensive and the bill was not itemized to let me know what things cost. I did see…read moremention of excavation, which wasn't done or necessary. Felt taken advantage of. But did a decent job. I should hope so for what I paid.

Layne is amazing, he dropped everything early on a Sunday, after a drunk (probably) driver did a…read morehit and run in the wee hours of a Saturday night, trashing our water line, leaving us high and dry! Above and beyond -- quick response, excellent work, mahalo again, Layne!i

I can recognize a superior plumber who offers exemplary service because I've hired really bad…read moreplumbers in Hawaii; guys who try to rip you off and charge crazy prices for simple tasks, always upcharging and overcharging, under estimating time, argumentative and those who rarely did what they promised. Let me say that Layne Howard from LNH was a breath of fresh air. For starters, he answered his phone. Followed by he answered his phone on a weekend. Followed by he answered his phone on a weekend after hours. He also showed up on time. Quoted me a reasonable fee, too, and stuck to this fee. He also figured out why we had a problem with our existing toilet that we replaced, and he fixed the bad washer that wasn't allowing it to fill promptly. Also replaced a broken flange. And for all of this, it was still under $200. He showed up when he said he would, and he's an all around decent kinda guy. No wonder he won Best of West Hawaii Today in 2020 for plumbing. Will hire LNH again in a heartbeat!!

Tony has fixed a few issues for us, a leaky main, an under sink basket strainer, and 12 angle stops…read morethat needed to be replaced. He and his crew are the best, and very knowledgeable of the issues in various areas on the island. They get the job done right at a fair price. I would hire them again anytime. My new "go-to" plumbers! Highly recommended.

Looked at a photo of my problem, said he couldn't find the part. Asked me to find the right part…read moreand call him. If I knew the right part, I would have done the job myself. ** fair enough. He did not charge me to look at a photo.

Photoʻs taken at my House…read more On August 1, 2025 first visit, To repair gas line,came one more time. Never came BACK ! Cooked on a camping stove for over two months gas line never repaired. No answer To my weekly text Bad business Terrence If you go To your Yelp Page, the photos on that page were taken at my home, which I want removed. I Doʻnt have the wrong business, someone had Take those photoʻs for you use on your Yelp page. Whoever gave you those photoʻs had my family And I cooking on our camping stove for over two months. Thank you!!!

I am very pleased with the professional and quick service. Our hot water heater leaked everywhere…read moreand the new one was installed in a new location exactly as it should be, while the old one pipes were capped. The work is neat and professional. We're so happy to have someone we trust. He was even able to connect me with other tradesmen to help with other parts of the project. Great communicator and very reliable. Mahalo!

oasis was the only company I could get a hold of on a Saturday. He came within an hour of calling…read morehim. he diagnosed my problem and had the part I needed in his van. I will use oasis plumbing again. Mahalo!

So hard to find a dependable and experienced plumber with reasonable rates. Garrett is my go to…read moreplumber for my multi million property I manage!! Please don't call him so he is available when I need him..lol

I have known Ryan and used his services for years. This week, I was desperate to have my shower…read morerepaired, I was getting only cold water, no hot at all. Matthew came out yesterday and was unable to fix it, but said he would talk about it with Ryan. This morning, Matthew showed up again and said, "I think I am going to make your day!" And he did! Between Matthew and Ryan they thought up an innovative way to repair my shower and I am now reveling in a nice warm shower. Mahalo once again, Black N White!

Black n White is very responsive and provides professional services that I have recommended to…read moreothers. Matt came out on schedule spending time to replace out dated plumbing, PRV and corrected issues that others had installed.