Needed to schedule first appointment for baby. Customer service over the phone was not helpful.read more

My kids have been going here for 2 years and had great experiences every time we go. We've gone for…read morecheck up and even minor emergencies and every time they have been very professional and caring. I would highly recommend.

We LOVE Dr. Gina Fowler. She is so kind and compassionate. Exceptional pediatric office. She won't…read morepush anything on your child - she will present your options and let you know the benefits of each and let you make the decision. There were times our son needed an antibiotic and there were times that it wasn't the first thing she recommended for treatment. Cannot recommend this place more. Sad we moved to Oklahoma because we miss having Dr. Gina!

I am hesitant to leave a review because then the secret will be out and others will know. ;) Dr…read more Fowler is what you imagine when you think of a pediatrician. She's kind, professional, courteous, patient and actually allows the parent to fulfill the parental role of taking charge of their children's health and well being. It's obvious she believes her role is to guide and support the parent, not dictate and overrule. She is highly educated and explains things clearly so the parent can make the best choice possible for their child. We are so glad to have found her!

As a parent I'm very concerned: my child's medication record was removed from the portal after a…read moremismatch between the pharmacy order and the clinic record. I've shared documentation with Cook Children's Patient Relations and filed with TMB (LOG #26-1126) and HHS. Double-check your child's prescriptions and portal entries.

This was my first time being here. I called this morning and they got my daughter in that same day…read moreand when we got there we waited less than 10 minutes. And even in the room we didn't wait long for the nurse came in. They checked her and said everything was fine with her. She used my son to help keep my daughter calm. She was friendly all around. I would recommend this place for any child.

DANGER moms!! Unless you like to get verbally abused, go somewhere else! HORRRRIBLE office staff…read more Rusty, the manager, had to be brought in because we were a few minutes late (13 to be exact) from being caught in a traffic from an accident nearby. Tried to check in online & it wouldn't send me the code. When I arrived they told me they didn't have the staff to see me & only allow 5 minutes late time. That's the first I've ever heard of that & we've been going here for almost 3 years. I was naturally upset since I had to take off work & while talking to Rusty about it he told me to go to urgent care if my son was "really that sick" & when I told him I was there right now, couldn't they just fit me in, he told me to "just leave instead of standing there talking to him like an idiot"! WHAT???? I was just called an idiot by the MANAGER of this office. Worst experience EVER. Too bad the Dr.'s can't get support staff that reflects the bedside manner because it's usually great. I gave them another shot after being turned away last month when we got there (ON TIME) because they couldn't be bothered to call me to tell me that they no longer take my daughter's insurance after making an appointment for her. They simply DO NOT provide any sort of customer support. We won't be using them again. HORRIBLE STAFF. HORRIBLE.

We have had nothing but positive experiences so far with Dr. Baird. We switched to her recently and…read moreher entire staff has been very friendly and accommodating. I'm so glad we made the switch. I saw a couple of complaints about office staff, but everyone we have talked to/encountered has been extremely friendly and helpful!

My husband and I moved to this area 2 years ago and originally went to Ennis Pediatric and Dr…read more Brown at the recommendation of my sister-in-law. We were a bit hesitant about going to a new doctor as our daughter was only 2 weeks old at the time. She's now a spunky 2 year old, we have another daughter (11 months old) and a baby boy on the way and we couldn't be happier about Dr. Brown and her staff caring for our children. Dr. Brown is down-to-earth, patient and PHENOMENAL with both parents and children. I never feel like she's in a rush to see the next patient as she always answers my questions (and I usually have lots) fully and with care and concern. A prime example of who Dr. Brown is can be seen with this; my husband is a stay-at-home dad and he took both girls to our 2 year old's check up this week. At the end of the appointment he needed to get her dressed but, as you can imagine, our 11 month old wanted attention. Dr. Brown patiently (and without any reservation or hesitation) picked her up and carried her to her desk so my husband could get our other daughter ready to leave. She amazing. Dr. Brown's office and nursing staff are equally as wonderful. If you are looking for a pediatrician I truly can't recommend Dr. Brown and Ennis Pediatric enough.

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Dr. Sharma is possibly the worst doctor my daughter has ever seen. He is rude and very…read morecondescending. During one incident he told me that my daughter did not have pneumonia even though she had complained of respiratory symptoms and had experienced a high fever for several days. When she did not get better, I returned to his facility and demanded that he do an x-ray of her chest. That is when it was discovered that she did have pneumonia after all. I was a fool to keep my daughter at this facility. I have had many issues with him and his staff since then. I admit that I can be a helicopter mom. However, I will always advocate for my child no matter what. After standing up for her this last week, I was issued a letter stating that he no longer wanted my daughter to be his patient. In my opinion, a pediatrician should work with and listen to the parents to come up with a plan of care for their child. I found that Dr. Sharma was not willing to listen to my concerns as a parent and that is why I do not recommend Dr. Sharma as a pediatrician to any parents who love their child.

Leilani is our NP and she's amazing. All 3 of our kids go there and they are extremely…read moreknowledgeable and kind. Their training is rigorous and they are up to date on evidence based research as well. They have great bedside manner and ask questions to the kids and take their time with each kid. I love messaging them, too if I have any questions or issues. I wish they'd use their phone more than the messaging app sometimes, but they are very busy.

Some of the front staff has changed.... The ladies with the really big fake eyelashes are less than…read moreattentive. They don't look at you when they talk to you and they just seem like they don't really want to be there. I would expect this at an adult clinic but not here at a children's clinic.

I've been taking my kids here for over 5 years. I don't think we have ever had to wait more than…read more10-20 min to be seen by the doctor. Dr. Nelson is very kind, patient, and knowledgeable. I highly recommend Prime Pediatrics!

The staff are amazing. They are very attentive and the doctor answers any questions you may have…read more This place is great and I recommend it to anyone that has newborn or children.

My daughter and I love going to see Dr Robert, not only does he add humor to our visits; he brings…read morein such a positive energy and I always leave feeling more confident and happy. He explains the reasons behind why he might be prescribing some thing as well as some alternatives. It's the perfect blend of a hippie meats medicine. Love DR ROBERT!

This pediatrician rocks!!! He has been my son's doctor since he was born after I was told he is…read morethe best in Grapevine. Dr. Robert is good with kids, has a great bedside manner and has scheduled office time where he can talk on the phone to parents. The office staff is friendly and professional. The waiting area has a fish tank and toys to play with while waiting to see the doctor. Even the PA is professional and knowledgeable. At the end of the appointment children over 3 years old are given a token to use in the gumball machine that doesn't have gumballs, but does have lots of fun trinkets.

I have 3 daughters (ages 5, 2, and 4 months) and have to bring them all with me for the…read morenewborn/baby first year visits and all of the clinic staff are so kind and helpful. They have stickers and suckers at checkout too which is always a big deal for my girls. haha Also when they have to give multiple shots at the same visit the med aid holds 2 shots in her hand administers them simultaneously with ease so even if the baby is getting 3 shots they do it so quickly it is like they're only getting 2! Stephanie Loh is our provider and she is SO good with all the girls. She is very knowledgeable and encourages questions and discussion on how my girls are growing. We have also had visits with Dr. Ahmad Anwar and she is lovely.

The staff at Pediatric Canter of Grand Prairie are always so helpful, compassionate, and…read moresupportive. The doctors and nurse practitioners are always happy to spend as much time as needed to help, make sure we're comfortable and that all of our questions are answered. Even when our whole family came down with COVID back in February, in the middle of the night we had concerns about our baby and needed advice. Their 24hrs call service was amazing and a lifeline for us. Our family is so lucky to have found this pediatric center. We love them and everything they do for little girl!