Dr. Landero is the most caring and compassionate doctor I've been to in my 70 years on this earth…read more She takes the time to answer my questions and explain things to me so that I can understand them. Highly recommend! Receptionist and nurses are great also! Wait time is minimal.

From the owner: Dr. Maria Landero, MD is a family medicine specialist in Granbury, TX and has been practicing for 3…read moreyears. She graduated from Ross University School Of Medicine in 2011 and specializes in family medicine.

Dr Goodchild was my primary care Doctor for over 10 years…read more The quality of care was exceptional. I have moved to Arizona and cannot find a Doctor that comes close to the care provided by Dr Goodchild and staff. Thank you Dr Goodchild!!

Very good Physician who cares about her patients. Her Nurse Practitioner is also very good. I…read morehighly recommend this office.. ..

have been a patient for over 30 years…read more always attentive and on top of my health Follow-ups and appointment reminders are top notch

FIND A NEW DOCTOR, Granbury has plenty of them. Been a…read morepatient of Dr. Smith for over 30 years and loved him... However over the past 5-6 years things have gone south. From EVERY appointment being 45mins to 1 hour late, to lack of communication, to non-existent follow-up (still waiting on a call from December 2024 when I specifically asked if they would call me right back...yep, yep....NOPE!!) To seeing a different PA every time I go in, which means you have to start all your medical history explanation over, in fact, haven't even seen Dr. Smith in YEARS... My appointment was at 8:30am...and as per normal I pride myself getting there 15-20minutes early just to make sure all is ready so there is no delay... After 9:30am (1 hr after my appointment was suppose to be / 1 hr 20minutes since I walked in the door) I got up and left. Heck they open at 8:00am--how can you be 1+ Hrs behind and you only opened 30 minutes ago?? If the customer / patient was this late or missed an appointment then there are penalties associated with that (which I agree), but what happens when the clinic is over 1hr late??? Doesn't seem fair, my time is just as important as your time...and I am the Patient / Customer who is PAYING for the service. Used to be a great place, but either Dr Smith has taken in too many patients, they lack proper scheduling training, or purposefully they are just cramming as many cattle into the trailer as they can to turn a profit...either way, customer service has gone to heck...and too many other Doctors in Granbury to waste my time. KEITH KUNKEL

I think a lot of these reviews have to do with when she was with Lakeside Physicians. That had…read morenothing to do with her. Dr Hicks is very straightforward and I love that about her. Even after she had helped me, she reached out to me to follow up to make sure i was doing good. She is always very prompt in refilling my prescriptions. She has even helped me in saving money on prescriptions, I would highly recommend Dr Hicks.

Nance Hicks was recommended by a friend after she had a wonderful experience. I did not look on…read moreYelp for reviews due to the personal recommendation, which is unfortunate, because I could have avoided what happened today. My appointment was scheduled for 10 am. I received a call at 9:40 am asking if I needed to reschedule or would arrive and I told them that I was in their parking lot and looking for their facility. It turns out I was in the next center over, so I told them I'd be right there (1 minute away). I walked in and was told that my appointment was cancelled because I was late. I told her my appointment was at 10. She told me I needed to be there at 9:30. This was news to me. I told her that I drove 30 minutes to go to the appointment and she did not care. She informed me she had a large stack of paperwork for me to complete and I could reschedule the appointment. I told her that I would not consider a reschedule. My husband called and spoke to a manager who promised to call me. I'll update if she does. Fun Fact: They were running an hour behind (according to the receptionist). So, was I cancelled just to help alleviate some of the delay in appointments?

I've been a patient at Acton Medical for over 15 years, and I've never had a single complaint. From…read morethe friendly front desk staff to the knowledgeable physicians, PA's and nurses, I've always felt completely satisfied with my care. I'm fortunate to have been in good health and not needed frequent doctor visits, but when the time comes, I know I'll be treated with dignity and respect at this medical office.

The new phone system is the stupidest, most absurd thing I've ever dealt with. You can't ever get…read morethru to a real life person. You call and immediately get placed on hold for 45 minutes to an hour, and then sent to vm. When you leave a message they never get back to you. It's unbelievable. I don't know what the hell happened, but it's out of hand. The pharmacy won't fill my script until they talk to someone from the doctors office first, and since they can't get thru, I guess my meds will never get filled!? SO GLAD I PAY FOR THIS SHIT SERVICE

no one will ever call you back or help you in any way. they say they will take care of it or look…read moreinto it but they never do would not recommend this place ever

Note: Unless there is more than one location, address and phone number, for this location, are…read morewrong. Change submitted, but see my photo of the business card for the correct data. This facility looks very new, so I suspect a recent move. Very happy with the care we received here. From the initial call on the phone, to the front desk when we arrived, to all the nurses and doctors. The check in process is fairly straightforward (see photo), and the wait time, even though there were a few people in front of us, was acceptable. The attention, care, and information we received was delivered with care and empathy. The only reason I did not go 5 stars, as that ALL the seating, in the waiting area was labeled "Do not use." (due to COVID). I don't why ALL the seating was like this. What happened to distancing? I did notice there was a water dispenser, not fountain, with cups. I thought it would carry a warning on "safe use", but I saw none. Bottom line: Hope we don't have to visit here again, but if we do, at least all the people are nice... But that seems to be true for all people in Granbury.

I've lived in large cities most of my adult life, and when I moved to Granbury, I expected more…read morepersonalized medical care. I didn't necessarily expect cutting-edge treatment--just good care from a physician who genuinely cares. Unfortunately, that hasn't been my experience. I initially saw Dr. Casey Dean at Lakeside Physicians and was very pleased with him. However, the office operations and billing practices were disappointing. I went in for an annual physical, which is supposed to be 100% covered by insurance, yet I was charged a copay simply because I answered a question about how I was doing on my prescriptions. That apparently fell outside the scope of a physical. This was just one example of what felt like constant efforts to bill for anything possible. When Dr. Dean left the practice, I was reassigned to a new primary care physician who couldn't see me for nine weeks. In the meantime, my blood pressure prescription expired, and the office refused to refill it until I had an appointment. I was forced to visit an urgent care facility just to get a refill, which was both unnecessary and expensive. I would not return. I've since found where Dr. Dean is now practicing and am willing to drive to Fort Worth to continue care with a physician I trust. Very disappointing experience.