We were looking for a roofing company to repair and refinish our slightly older roof and came…read moreacross Lava Roofing during our search. We did try to contact a few other roofing companies, but either received no call back after leaving a message or they didn't show after making an appointment. One of the two companies that actually did connect with us was Daniel from Lava Roofing. He was friendly, did his initial assessment quickly and was very knowledgeable on what had to be done, plus he responded to any questions we had in a timely matter. Admittedly his quote was higher than the other business, but service and quality are what is most important to us and since he was a pleasure to work with, we decided to go with his company. He also set up reasonable expectations on when we might have our roof worked on. We were in no rush, especially since the weather was not cooperating, so just knowing that someone was going to finally work on our roof was perfectly fine with us. Unfortunately our experience after the initial consultation was... challenging. Other than a couple of emails sent to all of the current Lava Roofing clients (one giving a general update and another that introduced a new project coordinator), we received no personal updates by the company. When it was getting close to the possible start date, we actually had to initiate contact (through calls and emails) to get any sort of updates on the project. We also did not know what to expect when the work was actually being done. All we were told was that the project could go on up to a few days dependent on the weather. Again, I'd like to reiterate that we were absolutely fine with the time frame. From what we could gather, the first day was a power wash and repairs, followed by paint resurfacing a couple of days later. After those two days of work, there was still some material left and several buckets of paint remaining, so we assumed another day of work was required. We waited a few days and nobody came. What was interesting was that after those few days, we received an online invoice asking to pay the remaining balance. Confused, we reached out to Lava and was told the work was already finished and that they were coming back to go over the work done and pick up the remaining materials. I believe it was the project manager Tucker who came by. After we loaded his truck with the leftover materials, I expressed my concerns about the communication gaps we experienced and even he acknowledged the issue. Although it was interesting that after he left, we still didn't go over the work that was done. That being said, what is bothersome is the very low amount of communication through the entire process. Not knowing what to expect or even what days they would be working was somewhat concerning. And yes, I believe we had a "fixed price" contract, but with the material left over, especially the six buckets of paint that was left unused, seemed quite excessive. Now to be fair, the work that was done looks great and I believe they did an overall solid job. Not only did they power wash the roof, they took the time to make sure the gutters were clean and our driveway was power washed also. The work they did to the roof definitely makes it look like it's new again and gives us the peace of mind that it will last for quite awhile. It was those things and our initial interactions with Daniel, that were very positive experiences. Overall, as much as we wanted to like Lava Roofing, we just can't recommend them. The few times we had great customer service, along with the solid work that was done to the roof... was just crushed by the lack of communication and higher price.

Awesome job! Guys were great and worked really well with each other. Love my new roof!read more

In 2010, We had a terrible roofer coat our roof with an inferior material water-based acrylic and…read morealso did not cover the entire roof leaving the edges of the roof exposed. As a result, we had a lot of water leaks for 7 years following the roofing job. In 2017, "In Comes Heritage Roofing to the Rescue!" Heritage Roofing installed the best roofing TPO and several coats of quality silicone - perfect job! Since Heritage Roofing waterproofed and roof coated our residence's roof, we have not had 1 water leak into our 4th year! Thank you Heritage Roofing!

Unfortunately a horrible and frustrating experience. Planned an in person inspection with them and…read morethey never showed. Then they stopped answering all voicemails when we tried multiple times to reschedule. Overall unprofessional - giving up now.

Our house is nearly 10 years old and we were owner/builder. We chose a clay tile roof and our…read morecontractor hired the roofing contractor RDL Roofing. We never thought to check the roof over the years until things started to fall a part a few years ago. Our most recent problem was with the tile changing color. The manufacturer's rep flew into town to see what would have caused the problem and he was able to easily see the changing colors were when the roof was installed the tiles were painted. The rep said the usual reason roofers choose to do this is because there wasn't enough tile in the original order so instead of waiting for replacements many roofers decide to paint the damaged tiles to hide the defects and save time. My husband was on the roof with the rep and it was obvious they were painted as you could see the brush strokes. The sun had changed the color of many tiles from green to yellow which looks horrible. After many, many attempts to reach Robert E. Van Der Spoel the owner of RDL roofing he finally responded to our contractor, not us. He told our contractor he would take the paint off the tiles. My contractor said Robert would contact us to make arrangements to take care of the situation. After almost a couple of weeks of not hearing from him I contacted him and we made arrangements for him to come to the house. Upon his arrival we discussed what the manufacture's rep said. He admitted to painting the tiles but said it was because the company he bought them from said the tiles could be different in another order so better to use what you have. We know that wasn't true because we had already gotten more tiles when the roof was already 7 years old because of another one of the problems caused by a faulty installation and they were the same color as the original tiles. After that he got nasty. Said he didn't paint the tiles and he wouldn't take the color off of them as he had promised. He blamed everything on the manufacture and the company that sold him the tiles. He stormed off of our property like a child. People who don't take responsibility for their actions and become nasty and defensive have something to hide. Admittedly we should have gone on the roof after the house was built and asked him to fix the numerous other installation problems aside from the ridiculous "painting of our expensive clay tiles to hide defects". But since it was the first home we ever built we didn't even think of going on the roof to check the workmanship. If you are looking for an honest excellent roofer I would look elsewhere. He lied to us and was extremely nasty. Not someone I would ever recommend.

We had RDL reroof our home in Kona and had a great experience, Robert came when he said he would,…read morecleaned up after himself every day and was personally present helping his workers do the job everyday. His price was fair and we are happy with the quality of the work. We would definitely recommend RDL roofing

I've worked with a lot of contractors and handymen over the 23 years I've owned property on Big…read moreIsland. Between managing my second home and rental properties it's rare to find someone as reliable, professional, and trustworthy as this company. They have handled multiple appliance replacements and various maintenance projects for me, and every job has been completed with exceptional attention to detail and craftsmanship. Communication has always been prompt and clear, scheduling is easy, and they consistently show up when they say they will. What I appreciate most is the peace of mind they provide. Whether I'm on-island or away, I know my properties are being taken care of by people who genuinely care about the quality of their work. Their professionalism, honesty, and commitment to doing things right have made them an invaluable resource for maintaining my homes. I highly recommend them to anyone looking for dependable property maintenance, appliance installation, or handyman services. Finding people you can trust with your property is harder than it should be these days, and these folks have absolutely earned my confidence and continued business.

Excellent service knew exactly what to do and how to do it and left my home immaculately clean! 5…read morestars

Installed cooper gutters at my house. Great job. Very responsive, professional and fair! 100%…read morerecommend Isaac and his team.

I had All State Gutters install gutters, gutter guards and downspouts 10 years ago. They still look…read moreand work great! Ka'le just came and installed gutter guards on my front gutter to prevent birds from nesting in there. Both father and son are friendly, responsive and provide quality materials at fair prices. I highly recommend them.

Simon, Bronwyn, Binkie were amazing! Super efficient, timely and incredibly professional. They were…read moreso careful and tackled unexpected issues perfectly. We highly recommend TheGutterman!!

They did a careful, attractive, functional installation. I'd give them six stars if I could.read more

Fantastic job on our roof! Pricing was fair, workmanship was quality, and the timing was quick!read more

During the recent gale force winds, several of our roof tiles blew off. We were in desperate need…read moreof a roof repair and were fortunate to get a referral to JB Rivera & Sons. James came over within 2 days (it was still very windy) and started the job even though it was sill windy. Some of the tiles continued to flap, but he was back the same day (had another job nearby) and further tacked down the flapping tiles and completed the job. Even though we continued to have wind and finally rain...his job held up great. He was also very reasonably priced. I wouldn't hesitate to call James up for any roofing needs. (808) 960-5389

job took much longer than expected due to delays in materials supply and issues with Covid…read more Workmanship was excellent with meticulous attention to all details. Standing seam aluminum roof with large new skylights installed, including flashing around chimney and dormer. New gutters included. All work completed with precision. All workers were professional in every way. Finished product is stellar. Cost was reasonable. TDS Roofing has my highest recommendation.

Over the course of more than one month, I reached out to this company several times - only making a…read moreconnection when I initiated contact. From the time of initial contact until today, I had a roof leak that penetrated my ceiling that evolved (with recent heavy rains) to two (2) ceiling roof leaks. Nearly every week and a half, I made contact with TDS in an attempt to assess/price the work. I was met each time with casual apologies and weak excuses of why I did not receive a callback, or why staff never showed up to assess the work to be done. I work for an affordable housing development company (likely the most reputable on this island) and have rarely come across such horrible service/bedside manner - service that I would absolutely not tolerate from any contractor conducting work for one of my company's projects. I have decided to move on as, only TODAY, TDS informed me that it would not even be able to conduct the work for another four (4) months. To not have the foresight of understanding a customer's immediate need (even after it had been clearly explained at the onset) is poor business manner and a major disappointment to say the least.