My husband and I go to this YMCA primarily to swim in the inside pool, and we have always found the…read morestaff to be polite and cheerful. The pool itself has three lap lanes, which can accommodate up to six swimmers at a time. You are expected to share a lane with over three reservations. The lanes are reserved online, which insures you a spot for one hour. This means that no one needs to feel intimidated to turn over their lane. There are now several hours of lap swimming per day available. You also sign up online for pool exercise classes. The classes have a limit of spots, so you know you won't be too crowded to move around correctly. The facility is nice, and they consistently work to make it better. Even their waiting area is comfortable, with a "take a book, leave a book" bookcase! The locker room is spacious with a centrifuge machine to spin the excess water from your bathing suit, showers, and private changing booths. There is also a sauna, both the women's and the men's locker room --not coed. Oh, and the outdoor pool is HUGE and to die for!

We have our family passes on our car keys, my husband scammed us all in as we waited but the woman…read moreat the counter had zero restraint when screaming at me to ask if I scanned in when we passed by the desk. It was uncalled for and rude to scream like that even while the male employee sitting by the scanner watched as my husband scanned 4 different cards and told her he seen us scan in. This happened on the same day that my daughter and I just walked out of the restroom and a teenaged guy came walking into the women's locker room like he belonged there (June 16 or 17). The mother followed a minute behind and was complaining that their huge cooler on wheels hit the corner every time they walked through the locker rooms (so how many times has this guy walked through!?). It's disturbing to me that this is a vulnerable place for women yet this clearly male presenting 16-17 year old was comfortable walking in. The women's locker room entrance is right in front of the desk, how did the screaming employee not say a word to him but yelled at me to triple check that I signed in. I will not have to keep constant eyes on my daughter while in the locker room. The place is small, the rules are many, and the other patrons aren't ideal. Some people there expect special treatment and act out of they don't receive it. A lot of mothers dress super inappropriate and don't watch the 4+ kids they always have with them. The weight/machine room is small and people are extra rude by not wiping down anything when they're done and kids often treat the machines like toys. The pool is nice but a lot of kids (the ones being ignored by parents) aren't very well behaved and families very much enjoy blocking the pool stairs. For the cost of a membership, I expected more. I would like to see better enforcement of pool rules (indoor and outdoor), a larger workout room with more/better workout equipment, a watchful eye for the dressing room, open gym time, and just an expansion overall so it's not so cramped all of the time.