My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

I took in an old PC that was on its last leg. It had lots of old photos and files that are…read moresentimental to me and I had gotten locked out of. Sam saved the day and the memories. Sam is very knowledgeable and professional. He is focused on solving the problem not running up the bill. He works out of his home so phoning before showing up is necessary for both parties. If you want to support a local business that provides excellent service at reasonable prices, Call Sam.

My wife's laptop was doing strange things. Like shutting down mid zoom call and no matter what we…read moretried, it kept happening. Next step, find a repair place. I turned to Yelp Bob was the first to respond. He was willing to come to us, but our dog (see other Eric reviews) is a barrier to anyone visiting. Any way, we went to Bob. He found the issue (a faulty drive and messed up drivers) cleaned the junk, reloaded the new drive, and got us a year of MalwareBytes. So far, after a week, no more issues. Quick response, good value, would recommend.

Great service on MacBook Pro. Apple didn't want to service it Bob did what was needed to get it…read morerunning again.

Dave was great, called him to get a power cable for my computer. He said he had several lying…read morearound. I drove over and he gave me one for free!

Dropped off my computer at 200pm and it was fixed by 600 was operating very slow. Quick turn around…read more. Up and running again.

I have an older HP All-in-One that required repair. I spoke to a few businesses, including one I…read morehad used a few times before, and Doug. Excellent customer service from Doug, along with reasonable cost and return timeframe. Prompt, honest, knowledgeable, no drama and pressure to do this, this & that! Repair was done, extremely happy with the experience and customer service. Highly recommend this business.

This is a place, much like my favorite auto mechanic's in Florida, where you walk in to--what looks…read morelike--a hodgepodge of things. Yet--like my favorite mechanic--Doug not only knows exactly where everything is but he also knows how to help you with whatever malady has affected your computer. And he did so efficiently--I had my computer back 2 days later--& without charging an arm and a leg. Common sense. Common courtesy.

Midwest is is my go to repair center. They are an honest customer centric company. Highly…read moreencourage you to try Midwest for any computer needs.

Honestly, I couldn't say enough about these guys. Forget the Geek Squad and all those other high…read morepriced repair guys. Midwest Protech is the place to go, hands down. I drive to them from Blue Ash. I have family who drives to them from Batavia. It's well worth the trip! You won't find a better experience for computer repair. They are honest and up front. They won't recommend anything you don't need. They had my laptop for almost 2 weeks cleaning out viruses and other issues. I was worried to death what kind of repair bill I'd have. I couldn't believe the price I paid. I would never consider taking my computers anywhere else. Instead of going on and on gushing, I'll shut up now and hope that you find out for yourself how good these guys are.

We had a computer go down. Essential to our practice as it was the computer connected to our…read moredigital x-ray suite. Rikki cam out on a Friday (Memorial Day weekend) fixed the corrupted hard drive, transferred all of our data to a newly installed Solid State Hard Drive. It was delivered, connected and tested to be operational by Monday (Memorial Day 10am). Total price was very reasonable and I was extremely happy with not only price but the service. I would highly recommend!!!! thank you Rikki and team!

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

My experience with Cherry Digital pros was exteremely negative…read more But I admit the foundation of my negative experience ws not reading the fine print of their work order/agreehment & dislosure. also read the Managed services Contract and understand it thouroughly. Without reading the fine print I gave up my ability to contest charges. I was charged significant service charges before I was ever aware of the charges. When I demanded Ron invoice me before making charges to my credit card , I was told that Cherry Digital Services did not do business like that. I was sold and installed on my computer anti-virus software. After it was installed , I complained my computer had been hijacked by a "virus" . I was told by Ron, no one guarantees anything in this business. My advice is be very careful about using Cherry Digital Pros. They may be techically competent but I think there business policies are terrible. Do your due diligence .

Be careful of this con job! Charged an arm and leg for service, set computer to delete the one app…read morethat I needed. Now I can't reinstall it because other things were somehow changed to prevent it from working. They use a program that allows them access to your computer, then go in and make changes without your knowledge.

Noah was fantastic. Brought the phone in and 2 hours later it was done!…read more He was very helpful

I registered online to bring my laptop in for a keyboard repair and received a text message…read moreconfirming that they expected me to bring it in today. When I arrived, a guy wearing pajamas was putting a hand written sign on the door saying that they were closed...then he locked the door. Another unhappy would-be customer told me that he'd been told that all of their employee quit this morning. So that level of professionalism kind of speaks for itself, and I'll obviously be taking my business elsewhere.

Unbelievable service. I had to set up a computer service call for a disabled friend in his area,…read morebut I live in CA. The moment I mentioned the call was to a nursing facility, he cut his hourly. He ended up making two visits and assisting a seriously visually impaired person get her computer straightened out. The cost was so affordable, I was just gobsmacked. If my friend makes any more accidental changes to her computer, we will be calling Justin back. He and this service were what every old lady dreams of. Thanks for the chance to cast praise.

From the owner: At ZephyrTek, we rise above the competition as a premier Managed Service Provider, using the power…read moreof digital innovation to deliver top-notch IT solutions. Our mission is to be the trusted protector of our clients' technology, offering seamless managed services tailored to their specific needs, whether they are small businesses or large enterprises. Like gentle breezes shaping clouds, we expertly navigate the digital landscape, ensuring our clients' systems stay resilient and adaptable amidst changing conditions. Our dedication to innovation and cutting-edge cybersecurity measures fortifies our clients' defenses, protecting their operations from the ever-present threats in the cyber world. Driven by integrity and excellence, we build lasting partnerships based on trust and reliability. With ZephyrTek as their dedicated partner, our clients can achieve new heights, knowing their IT infrastructure is in expert hands. Join us in creating a future where technology and tranquility coexist, and where uncertainties give way to a horizon filled with endless possibilities. With ZephyrTek, the sky's the limit.