I first hired them a few years ago to replace my AC system, and the experience was…read moreoutstanding--professional work, fair pricing, and everything done right the first time. Since then, Brian has become my go‑to HVAC team for anything related to my rental property. What really sets Droptine HVAC apart is their honesty and integrity. Over the past few years, they've come out to my property multiple times to troubleshoot issues for my tenant, and not once did they charge me for those visits. In a world where quick upsells and unnecessary charges are common, this kind of honesty is extremely rare. They consistently show up on time, explain everything clearly, and genuinely want to help rather than profit from every call. It's hard to find service professionals you can trust--Droptine HVAC is one of those rare finds. If you're looking for knowledgeable, reliable, and truly honest HVAC service, look no further. I recommend them wholeheartedly.

Brian and the guys at Droptine did a phenomenal job replacing my evaporator coil. Honest team and…read moregood family-run business. He was really easy to work with from the start, always super informative and never pushy. He always got back to me quickly (I had some parallel home warranty things I was navigating at the same time and he also helped explain what was going on), and showed up when he said he would. That kind of reliability is hard to find! Overall, a smooth experience and I will 100% use them again, and recommend to all my friends. You should hire them too!

It was the first 80 degree day of the year and my ac would not come on. I called and Keith came out…read morethat day, a Saturday, and quickly had my unit up and running. Then he checked the Freon in the outside unit and the temperature drop in the house. Once he was satisfied, he also agreed to check a leak on my roommate's washing machine. It wasn't fixable, but he saved us an additional service charge to learn that. Then his fee was extremely reasonable. Thank you Keith- I'll definitely be calling you again!

Can there be a worse time for the AC to go out than Saturday afternoon on Labor Day weekend? I…read morecalled the Randolphs on Monday morning, fully expecting a return call on Tuesday when business hours resumed. To my surprise and delight , Mr. Randolph called less than an hour later and was at my home in the time it took him to get here. Family owned, professional, and thorough, the Randolphs will have all my HVAC business from here out. PS I wasn't gouged for "emergency holiday" like some companies will do. Very fairly priced.

I met Randy and his wife at the airport and could tell he was honest and straightforward. I…read moreeventually ended up calling him to replace my HVAC system with an inverter heat pump. The crew that showed up were among the best employees I've seen. They did the job quickly and correctly the first time. This was 8 months ago and I couldn't be happier.

Just coming out of the latest Texas freeze, and our heating system worked flawlessly, in large part…read morebecause of the excellent maintenance performed by Lockey. They have never failed to take care of any issues, and since we've been using them, we haven't HAD any chronic issues. Greatly appreciated service, when the weather moves through the Texas extremes!

I highly recommend Alltek. Our HVAC went out and they quickly responded to get it running again. We…read moreneeded some parts and they worked late into the evening to ensure that we were able to get the unit fixed so our weekend wouldn't be hot!

Alltek cleaned my existing duct work and did a great job. I never knew ducts could get so dirty!…read moreDucts were added to a new bedroom and the worker was quite the professional. He also knew what we needed to do to improve air intake to the main unit. I wouldn't have any other tech other than Tyler (unless he is unavailable), or another company work on my heating and air conditioning needs from now on. The price was reasonable and I'm highly satisfied with the quality of service. Deborah E.

I paid for a brand new a/c and it will not cool down my house if the outside temp gets over 85°…read more The condenser looks like something for a motorhome. Do not recommend sorry. Invoice number 24905

Not a trustworthy company. They installed a drain trap for my hvac drain pipe that was causing…read moreissues incorrectly. A few months later it had a clog and water overran to the backup. I asked them to come fix it since they did it wrong (didn't cap it) and help address the issue it caused before I got water damage. Not only did they refuse the office woman said I got a refund of the work done. They charged me like $260 for that and that was a lie. They didn't refund anything. Don't trust them. They'll do it wrong, refuse to fix, and then lie to you.

Antwoin is amazing! Very communicative and easy to work with. He is professional and fast, open to…read moreexploring the best outcome for the customer. This is a man who respects his reputation and works hard to earn your business - so give it to him!

Unfortunately people of central Texas I would stay as far as possible away from this company. The…read moreowner Antoine and his crew have no idea what they are doing with HVAC or how to conduct business. My grandmother (70+) years of age trusted them to install a new unit for her manufactured home. The crew installed the incorrect system that was made for a much smaller home and not able to perform at her homes square footage. As this awful heat came In and she quickly realized the issue Antoine gave her the run around. He told her it's her insulation or he was in the hospital or his crew wasn't ready. Once he finally realized she wasn't going to give up he said he ordered a new unit for her to install free of cost due to the mistake. That was two weeks ago and is forwarding all calls. For the rest of our community I will be going to the better business bureau to make a formal complaint so they can be correctly audited to ensure they are a credible business. For the purpose of this review is to help prevent this happening to any other folks in our area.

Fantastic service, extremely knowledgeable and very reasonable pricing. Joseph got my house cooling…read morelike never before and I won't use anyone else from now on. Quick to respond and does the job right. I went through three A/C guys that charged outrageous amounts and could not get my house cooling like it should.

Good communication, on time , detailed/observant, courteous/respectful, proactive on future needs,…read moreprice friendly. Owner very personable.

Gave helpful advice and worked quickly, efficiently, and respectfully. Response time was good.read more

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.