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    1 month ago

    Cory was very knowledgeable and was very customer oriented. I Would use climate control in the future.

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    11 months ago

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    Stanley Steemer - Commercial Cleaning Services

    Stanley Steemer

    (11 reviews)

    06/27/2026 Large wool rug needed to be cleaned…read moreHe showed up on time for the appointment; was polite and friendly; asked questions about the rug; did spot pre-treating; and then cleaned the rug--it looks great. I will use them again.

    Stanley Steemer is well below par when it comes to customer service, the services they provide and…read moretrying to get a call back from a manager. Below is complaint sent to the Better Business Bureau on December 16, 2024. Stanley Steemer ignored the BBB's attempts to contact them. However I learned they are NOT accredited with the BBB. That is who they are. On December 4, 2024, they came out to my house, were there a bit over 2 hours and charged me $2,200.00. To say the job was not well done is a gross understatement. My house is 1,200 sq ft. I have seven air vents. The air vents were to be cleaned and that was not done. I had to get them to come back as they were leaving to do the primary vent. All they did was hose it down. Clean to me means you take down the vents and wash and dry them before putting them back on. This was not done, not even close. I still have the lingering scent of the dog previous owner had. I was charged $899 for this cleaning service. Which leads me to say one size does not fit all. $899 plus tax for nothing. It's time Stanley Steemer to reevaluate/change pricing. Base pricing on the square footage of the dwelling. They also did the floors and grout. Because I was getting my furniture delivered on Dec 5 I got down on my hands and knees to tape down brown construction paper to protect the floor. While doing this I found dust and other left over vent debris on the floors. Being a conscientious consumer, I tipped the guys who came out. This was before I found what I just described. I expect a 75% refund from that service. Furthermore, since Dec 5 I have been trying to get a callback from the manager. I have called 5 times to date. I do not even know his/her name and contact info, so I have to keep calling. I do not even know if my message was received. I paid over $2,200.00 for this service. The actual cleaning was not done. I will not ever recommend using Stanley Steemer to anyone. Also, I tried attaching a picture but was unable to do so. And of course there is no email address to contact anyone at corporate. I do expect a call from a decision maker. Because of the inadequate service I received I canceled the follow-up service I had to clean my furniture. Regards, Michelle S

    American Air Specialists of Mississippi - WaterFurnace-American Air Specialists of MS

    American Air Specialists of Mississippi

    (3 reviews)

    Outstanding company with top notch, professional employees. I have used American Air for both…read moreplumbing and HVAC since 2018. They are one of the few companies in my area that will deal with my complicated geothermal system. They have also worked on my mother's basic residential system, my hot water heater, and some plumbing repairs at both of our houses. They are always quick to respond, fair with pricing, and I have never had a problem with any of their work. At one point I had a home warranty and they even did battle with the home warranty provider to help get work covered. (Home warranty providers do not like covering geothermal systems!) The company stands behind their work and they have proven themselves to be an honest, customer-oriented company. My mother is in her 90s and I trust them completely to take good care of her even when I am at work. They are good people and completely dependable.

    These people are unprofessional, unresponsive and will flat out rip you off. They knowing did…read morewarranty work yet still billed us for every job instead of billing the manufacturer. Then they claimed they would give us credits and lied about that as well. Placed service call Tuesday and then followed up Friday and said they were too busy. Yet miraculously somebody shows up Saturday morning so they can charge overtime. Replaced Toilets that did not need to be replaced. Bottom line is they are one of the most horrible contractors we've ever dealt with. Should be ZERO STARS

    Climate Control - hvac - Updated July 2026

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