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    Clinica de la Torre

    5.0 (4 reviews)

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    3 years ago

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    9 years ago

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    San Ysidro Health - Outside of the clinic.

    San Ysidro Health

    1.7(92 reviews)
    3.9 kmSan Ysidro

    Sandra Perez is the worst pediatrician, I came from Scripps and had to switch providers and this…read morehas been the worse experience. She came into the room without properly greeting us or asking for consent with the AI recorder. She was very strict and commanding to my son. Because she was impatient and my son was hyper she immediately said he needs to be evaluated for autism. She met my son for 5 minutes and she believes he's autistic. My son is 2 years old we waited for over an hour to be seen because of registration how did she expect him to act? Quiet? Calm? I have 3 children and was told she only allows 2 children at the visits. How rude and assertive she is she doesn't not need to be in the profession of caring for children! I would like to thank Nicole the medical assistant for calling me and helping me find a new pediatrician.

    I have to Praise both the Office and especially Dr. Brianna Martinez;…read more On 4-17-26 I went into San Ysidro Health's Escondido Office on Grand Ave, without any appointment. My reason was to [hopefully] have them complete my CA EDD Disability 2501 Part B paperwork and a County of San Diego Disability Form. Instead of turn me away, the staff allowed me to see Dr. Brianna Martinez, whom took the time to complete the government forms I needed completed by a Doctor, proving my severe disabilities. My compliments concern two things they did right, 1st) instead of turning me away and calendaring a doctor's appointment, San Ysidro Health worked me into the schedule and allowed me to see a Doctor the same day without appointment. And 2nd) Dr. Brianna Martinez proceeded to take the time and effort to complete the government paperwork I needed to be completed by a Doctor. I know that people often forget to compliment when others go above and beyond and/or do a spectacular job, and instead only complain when others fail to meet expectations. In this case, I want to be sure to take the time to express my gratitude and publically compliment both Dr. Martinez and San Ysidro Health for each helping me and meeting my needs.

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    San Ysidro Health - Otay

    San Ysidro Health - Otay

    2.3(3 reviews)
    8.4 kmOtay

    I'm so happy with my experience here. I went for a regular checkup. The medical assistant that…read morehelped me was nice. I saw Dr. Maribel Flores. She was super friendly and made me feel comfortable. I needed some vaccines and some bloodwork. The girl who gave me the shots was so detailed in telling me what shots she was giving and where and why. My favorite part was getting my blood drawn because the phlebotomist actually found my vein on the first try!! Usually they have to move the needle trying to find a good vein. She was also super friendly especially when she saw how nervous I was due to past experiences. I would definitely recommend this clinic. Everyone was beyond friendly and it looked like they enjoyed their jobs.

    Very disappointing experience at San Ysidro Health's Third Avenue location. Their portal…read moreautomatically added a 1:40 p.m. check-in and 2:15 p.m. appointment to my calendar, but when I arrived, the front desk said my appointment had actually been at 1:55 p.m. I showed them the portal-generated calendar entry. After speaking with the clinical staff, an employee offered me a 2:55 appointment. I gladly accepted and said I would wait as long as necessary. About three minutes later, however, she withdrew the appointment without a clear explanation or meaningful alternative. I had driven from home and relied on information provided directly by their portal. No one offered to check another nearby clinic, look for a cancellation, or help me reschedule before I left. When I called customer service, they could not reach the clinic manager and transferred me to an unidentified voicemail. The entire experience left me feeling dismissed. Scheduling mistakes can happen, but patients deserve accurate information, clear communication, and a genuine effort to help resolve problems caused by the clinic's own system.

    Clinica de la Torre - familydr - Updated September 2026

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