I'm so grateful to have come here today. Every staff member was kind, professional & caring. I'm so…read moreused to the front desk staff being rude & lacking not only professionalism but customer service. The lady at the front desk had a smile on her face & was genuinely kind to me. An immediate good first impression. Then the nurses & dr followed. The dr (I believe her name was Kristen but not sure) listened, was attentive, friendly, genuine & caring. I will definitely be coming back here if I ever need to. I am very appreciative, thank you all.

I wish I could give a 0 star. It gave my wife a wrong diagnosis! We did not see any doctor there,…read morebut just a nurse practitioner.

He is an amazing doctor as he is as a person. I went for my first time because I needed a physical…read morebut I can assure you he will be my PCP as long as I live. This clinic is family ran and everyone is very courteous and accommodating. Will definitely recommend this clinic and the amazing doctor to everyone.

From the owner: Exceptional bilingual family practice and integral healthcare. Higher level of disease prevention…read moreand promotion/ Atencion bilingue e integral a toda la familia en base a las necesidades medicas. Alto nivel de educacion de salud , prevencion de enfermedades y promocion primaria

Dr. Chit Wong treated my 91 mother-in-law yesterday with excellence for her fall from bed with big…read morecut at her upper left eye lid with bad bruises. He sewed it back with care. She is on her way for slow recovery due to aging. TKx Bellaire Urgent Care

From the owner: Our friendly, professional staff at Bellaire Urgent Care are happy and here to help you and your…read morefamily with all your medical needs! Walk-in clinic, open 7 days a week.

I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.

Quick, Professional, Friendly, Explains things. Love them. My daughter is very comfortable with…read morethem.

I had an amazing experience as a walk in for urgent care. the doctor did not rush me at all and did…read morea very thorough checkup and consult. I will be making him my new primary care physician and referring my father here as well! the inside of clinic is also very pretty with greenery.

This facility sets the bar when it comes to primary and urgent care. I've honestly never received…read moresuch personalized care! The PCP's knowledge concatenated with his bedside manner is off the charts. I've decided to make him my PCP. I was in excruciating pain and he was very understanding and patient. I can't verbalize my appreciation appropriately!

Terrible place, crowded waiting room, on top of a small one. on top of that this place violates…read moreTexas state law by trying to force people to wear a mask. I came here for a DOT physical and they made a big deal.

Perfect....everyone is soooo nice and make you feel comfortable the Dr addresses everything that…read moreyou keedand he is so calm and nice everything better than urgent care/er you wont be disappointed

Tengo mucho tiempo atendiendo a esta clínica y nunca había tenido ningún problema hasta que llegó…read moreuna enfermera pelo amarillo ala área de los vitales, esta tuvo una actitud muy pesada y siento que debería ser re evaluada ya que no fue profesional.

This is my first time at this clinic and I have had the worse experience. When I first came in I…read morewas turned around and was asked to come back 2 hours later. When I came back I had to wait another 15-20 minutes before anyone came back to desk. Once the lady arrived I was literally standing in front of her and she didn't even acknowledge me, she looked at everyone else and asked each of them who was first. I'm standing there like me duh, like I felt as if I was being judged as if i was an ignorant person to skip others. Even after I told her I was next me and my child still wasn't seen until after everyone was seen. The bad thing about it I didn't realize how crazy it was to be treated like this and I'm the only black person in the clinic. When it was time to go in the room the female assistant with the Gold hair was very rude to me. She made me get out the room because I was finishing up a some work from my job. Which literally took two minutes, however I had to wait after they took care everyone who were after me. Terrible staff here, thank you to the one staff (Michelle)that made us feel valued, because of her I will give this clinic a chance. People need to learn how to treat everyone the same regardless of race, because you never know who you're being rude to!

Worst group I have ever been to. To say they are disorganized in an understatement. Today, I had an…read moreappointment at 10:30 am. I got there at 10:15 am. I finally left at 11:55 am, without seeing a doctor. Thing is, this has happened to me before. Only this time is the last time. Changing my PCP.

i came in with high blood pressure i waited two hours and thirty minutes to even be seen...it was…read morethe worst clinic i've ever been to they cater to a certain crowd if you are not in that bracket you get pushed to the side...they did not handle any of my issues or concerns that i waited all that time to talk to the doctor about. they just sent me to the hospital, it was horrible!!!! never ever go there!!!! the doctor was nice is all i can say, everything else was awful.

I appreciate the attention and patience I received at Serenity! The staff along with the NP…read morelistened to my concerns and answered my questions, I left feeling like they really cared and I was in good hands. My visit was convenient, and not to mention it was clean!

I rarely leave reviews, but the care I received while visiting for work was TOP TIER. I have to…read moretravel for work often and I started to feel sick after the flight. A local co worker recommend a nurse practitioner she visits when she's not feeling well. I must say after meeting Ms.Melville and being treated with so much care and professionalism at her office, I now wish she was at my Primary care office back home! I for sure will be using her from now on when I'm in Tx. I was able to confirm that she does virtual visits so I'm so excited to try it. It was affordable too!