Generally the staff are nice and helpful. However there is confusion on how to handle people with…read moreappointments and walk ins. I arrived 10mins early. There were 2 people who just walked in w/no appt were seen 1st. Then while being called back someone else walked in & we were put to the side so they could be helped. Waited an additional 10mins. Simple bloodwork took 30 mins from the moment I checked in & until gone. Which isn't bad had they been busy. The people with no appointments were in and out in 10 mins

Liandra was amazing. Idk if I spelled her name right. She was efficient, thorough, and made the…read moreprocess easy. Will definitely recommend for other services in the future.

Tabby was awesome. Computers were down and she faced it head on like a trooper. She was as…read moreprofessional as she was sexy Thanks Tabby for a great visit

Easy peasy experience overall. My doc ordered labs through the online system. All I had to do was…read moremake an appointment through the Quest website. An appointment can be made to any available Quest center. This particular location was located in a strip mall near an HEB plus. Parking was sufficient and easily accessible. Walked into a small waiting area and checked into a self check kiosk. Make sure to bring your DL and insurance card to scan. A tv screen on the wall provided coverage of calling order. Someone would open the door and call name of next person to be helped. Valeri assisted me. She was pleasant and professional. She made sure to double check appropriate identification and blood draw was quick and efficient. Results available in 3-5 days. Will come back here again if needed for further labs.

I have been going to this location because most people have trouble finding my veins, and Tina…read morealways gets it on the first try. She is also very competent and dedicated to her job. I have even arrived past business hours, and she still took me in. Tina also has a great personality and always greets you with a smile!

Just want to give a quick shout out to Tina over at any Lab test now San Antonio located off…read moreMcCullough Avenue. Needed some lab work done Tina"s professional and very kind. I would recommend this place if you are in a pinch for time like I was. The fees, a reasonable for labs & any lab now offers a variety of test you may be needing.

My spouse and myself went there for our annual biometric screen. Front desk staff was very rude…read morefrom the moment we arrived and escalated the rudeness after that. Regardless of the system outage or whatever was happening, is no excuse for this type of behavior. I worked health care for 26 years and always conducted myself professionally. These 2 at the front desk should re-evaluate the career choice that thay made.

Went in for a scheduled bioscreen that my employer requires. They are an out of state employer, so…read moreI just schedule the appointment and they fill out the order and submit it to the lab. I arrived to this location yesterday and was treated as rudely as possible. I was called to the front desk by someone who only used my first name, so I went up not sure if it was really for me. Immediately the woman working quickly asks what labs I am there for. I say I am actually there for a scheduled bioscreen for my employer. She then says some doctor's name so fast I couldn't understand and asks me if thats the name of my dr. I told her, I don't know because it's from my employer, who is out of state. She tells me I have to confirm yes or no who the doctor is on the order. When I again honestly say I do not know who the doctor is, she says they have to confirm the doctor's name directly from me so they know the order is for me. I already confirmed it is for me, stated it is a bioscreening etc and I am just being honest that I don't know the doctor's name. This person then tells me she is going to refuse me service. To which, yes I got upset! I am up there in front of an entire room of people and she wants to deny service for something I pre scheduled! Then another person at the desk tells me the same thing, then realizes I am upset, so finally rudely says to the other worker "just get her in and get her out." Afterwards when I sat back down, they make a loud announcement that they called their manager and everyone needs to know who is on the doctor orders. These people are so rude! Last year I registered for the same bioscreen at this location and by chance found out they were suddenly closed with no warning or notification they had closed for some random reason. I had to schedule a month later at a totally different lab. I will never go back to this location after the way I was treated yesterday. I thought healthcare workers were in the business to help, but all I received was attitude because I guess they didn't enjoy working on a Saturday morning. Btw, the woman who actually performed the bioscreen was great! Front desk...AWFUL!

I'm never one to do reviews but I was absolutely Impressed with this staff! Took my 7 month old in…read moreto get some blood work which is already a stressful situation but the phlebotomist talked me and my baby through every step made my daughter feel safe and comfortable she didn't even cry and that's a huge win in my book we even walked out with my baby smiling!!

The staff is great. The parking however is a fucking nightmare. You can drive around for 15 mins…read moreand not find anything.

Rude and only does drug test Monday through Friday at certain times some of don't have availability…read morelike that while working and looking for a new job and a drug test take like 5-10 Minutes to complete but they only do it do it during a small window Monday through friday ! Wish I could leave zero stars also went in during their window for drug test and told me some bs excuse about their air conditioning not working and that their not taking anymore drug test for the day that I would have to get there exactly at 1:30 if I wanted a chance to get a drug test done and that I would have to run around and call other offices to see if they do drug test worst experience of my life called my future employer and switched it to concentra and got it done within a hour after wasting 5 days trying to get a drug test done with labcorp

Yes the wait is a little long but if you set up an appointment it's quick in and out. Monique was…read morethe one who drew my blood and she had a steady hand. Barely felt the needle. I would recommend getting your lab work done here.

I had a great experience getting some blood test done at this Quest Diagnostics location!…read more They accept walk-ins, but I highly recommend making an appointment through their automated phone assistant. It only takes a few minutes to make it but it makes a huge difference when you visit QD. This specific location is located on the third floor, across from the Methodist Hospital Metropolitan. As you enter their office, they have an electronic check-in where you'll need to scan your ID and insurance card. I was so happy to have made an appointment because even though there were 10 other people waiting, I was the first one they called after I checked in. The staff that helped me was really nice and we went over all the tests that I needed done and made sure everything was correct. The whole procedure was absolutely painless and got out of there really quick. I am definitely going to be coming back to this location for any future tests.

Staff is total indifferent to people waiting. Stay behind close door and go on breaks while…read morewaiting room is full of people. Zero communication with waiting room. Impossible to ask questions. Understaffing most likely problem. GO SOMEWHERE ELSE. A DISCREDIT TO QUEST

We were out of town guests staying nearby when my eight year old daughter slipped and fell on a…read moreplayground, bumping her head. This seemingly typical childhood incident turned into an emergency when she started showing signs of a concussion and we were pointed to the direction of this emergency room. She was immediately taken back for a CT scan and was provided zofran for her nausea. The provider spent a great amount of time discussing symptoms and plan of care with me. A skull fracture couldn't be ruled out, but a follow up x-ray once we got home did indeed confirm a skull fracture. I'm so thankful for the nurses and doctor who were working this day and took great care of my girl! Her situation could've been so much worse, but with the quick thinking of the professionals on site, she was ready to go home a few hours later. I would also like to add that the facility was very clean. If you are there awhile, they also have an area to grab a small snack for you or your loved one.

$24,015 billed to our insurance for an X-ray and some stitches. This is everything that is wrong…read morewith US healthcare. As for quality of service, the suture work itself was shoddy and we were told to go ahead and remove them ourselves instead of coming back in. It stopped the bleeding but a big bandaid probably could've done the same.

Eden did a great job of studying my wife last night. Welcomed her at the secure entrance, walked…read moreher through the whole process, and made sure she departed safely in the morning.

Staff are super friendly and always willing to help. Marco…read moreis very knowledgeable and helpful and truly understands a clients needs.

The facility is wonderful, but Executive leadership has been a challenge! Within that venue, the…read morefood & activities have been a challenge! Rita Adams was a conservative & brilliant executive! She was just getting to the food & activity improvement when we were told that she found a new opportunity more suited to her desired future. We would not want to stand in her way, but she is SORELY MISSED! The food has been based on cheap & overused oil. Nothing can overcome the nasty oil being used! The protein is limited to mixer of meat, bone, & grizzle that ruins every dish. Occasionally there are suspect cuts of real meat with little relation to real meat. Most often the facility depends on slices of heavily processed meat rolls. The people cooking have no sense of how to season the food! There's far too much of chili powder & coriander, to the point that we can't consider eating the poorly seasoned compositions. A superior chef is sorely needed! The activities were exceptional with Jessica Trevino. Jessica was pushed to do the job of at least 2 people, which ruined activities. The new activity director has been given far more support from CNAs, but Jessica contributed wonderful food & activities above & beyond what is currently provided.

Rehab unit excellent but outdated equipment. Nurse staff is short, CNA is hit and miss. Food is…read moreoften cold and lacking flavor. Sinks are not wheelchair compliant.Rooms are difficult to move around in.needs better access to garden. Needs consistency.