Fast service. I guess we were just lucky. The lady said it was swamped before we got there…read more Beware of their lunch hours are between 1:30 and 2:00 PM. It's cool to have in-house Diagnostic Laboratory at every medical building of Memorial Hermann Southwest. The best part about Medical Plaza 2 is the small parking lot next to the back entrance. No crossing street and no crazy garage drivers. Just remember about the parking fee. They don't validate and kiosk takes credit card and cash only. If you collect Susan B Anthony coins, this machine would give you plenty. I noticed the bathroom was very clean and they got really comfortable toilet seat. So if I have natural's call in a hurry, I'd pay $4 to park here and enjoy the amenities on the first floor.

Closed on Saturday although official hours state that they're open till 2 PM. It's 12:30 PM now and…read morethe door is closed. Some people do not understand the basics of running a small business.

Came here for finger printing and drug screening. Facility was clean and beautiful. Staff was very…read morenice. Very little wait time. They took care of me in a timely manner. If you're needing testing done perfect place to come!!!

Tried using this location for routine lab work. Five others and myself waited and waited and by…read more8:30 still nobody had shown up. Finally gave up and drove down to sugar land and they took me right in. I had to take off of work for this. Thanks for wasting my time.

I came her for a drug screening in order to start a new job. Overall, not a bad experience…read more Making an appointment was super easy, just had to log on to their website and choose an appointment time for the location I wanted. There's a pre-screening application you have to fill out - name, address, insurance, etc. I had to print out a sheet for the lab to fill out. I got a text with check-in instructions and confirmed the appointment while waiting in the parking lot. When the appointment is ready, I got a text to come inside. The lab is on the 2nd floor straight out of the elevator. I was called less than 5 minutes after entering. The lab tech took me back and locked my personal belongings in a box in the bathroom, I guess to prevent fraud? He took my ID and gave me a sample cup for a urine sample, giving me 4 minutes. Again, I guess to prevent fraud. After giving the sample, the tech signed me out on the computer and sent me on my way, saying the results would be sent to my employer in 24 hours. I was in and out in 15 minutes, pretty painless.

My second visit here do to a mix up on my part. The staff went out of their way to help me get the…read moreService I needed. I am back today with paperwork I should have brought on the first day. It would have been better dealt with if I could have been able to talk to someone in the office to express my concerns, without having to go there. Not sure what all this lab does, but I came for blood testing. Seems to be busy all day, the lobby needs a lite cleaning today. AC blowing cold, bring a jacket.

terrible service. the nurse scream at me while I was singing in on the tablet. I ask her politely…read moreand estimated time for service. I walk in at 8 am no one was in the room the system time was 3 hours wait. I ask her if the tablet it's correct. she was really rud, she say if you like it or leave. the place have mold smell and the building is falling a part

Beware, Beware! These people will surprise bill you if you are not very very careful. I went to…read morethem for a CT Calcium Scoring Scan. First, they pressured me to not use my insurance. Then they gave me a quote of $108 self-pay cost. Then, just before I signed the consent, they said they were "contractually obligated" to send the results to a 3rd party radiologist from UT Health System, and they would not tell me what that additional cost would be! This was the classic used car salesman, "bait and switch" combined with an obligation to give them a blank check. They refused to just give me the test results after they were done, and said they were contractually obligated to send it to their 3rd party vendor. Of all the shady, dishonest tricksters. I almost got stuck with a big surprise bill! Thank God, I had the sense to walk out on them.

I have been here a few times both for myself and loved ones and they've always great. You go in,…read moreyou sign in, they're clear about the financial stuff and they don't waste your time. Bada bing, bada boom, and you're out of there. They're also open on Saturdays and it's a lot less crowded.

Very pleasant experience for my visit to Quest at the Memorial Hermann Southwest location. Quest is…read morein Medical Plaza 2. Parking in the adjacent garage is only $5. While it would be nice if Quest could validate parking, $5 is not too steep, especially when compared to Texas Medical Center. I made an appointment online for 10 am. Arrived in office at 9:48 am. Checked in on my phone (it showed me a countdown until I was allowed to check in at 9:50). I was called about 9:52 and taken to room two. The woman was so nice and I enjoyed chatting with her. She is a med student & it seemed she truly cared about my visit. She expertly drew blood samples. Verified my name, spelling, labels several times to ensure my samples were marked properly. I was out of there by 10:10am! Great location, great service! If I need labs again, will probably come here. Have to do it in the next few years before she graduates med school and is practicing! Waiting room: small, maybe 10 chairs. Kiosk to check-in if you can't check in on your phone or if you do not have an appointment. Comfortable temperature and hand sanitizer available.

This is the worst clinical laboratory I have ever been to and I have been visitation for 40 years…read more Only two people taken care of 20 patients. I have been waiting for over an hour with no insight. Why don't you try LabCorp?

They are the most irresponsible they mis placed my blood work and when i called them they said its…read morefine we will do the blood work againnn!!!!! Bloody bast*** i ll never ever go again there!!

I came in to test a few test done. I was super nervous but the nurse Christian broke everything…read moredown and made my visit a lot easier. I felt very comfortable unlike any regular doctors office. I will definitely come back to get any lab work done with her!

Tengo mucho tiempo atendiendo a esta clínica y nunca había tenido ningún problema hasta que llegó…read moreuna enfermera pelo amarillo ala área de los vitales, esta tuvo una actitud muy pesada y siento que debería ser re evaluada ya que no fue profesional.

This is my first time at this clinic and I have had the worse experience. When I first came in I…read morewas turned around and was asked to come back 2 hours later. When I came back I had to wait another 15-20 minutes before anyone came back to desk. Once the lady arrived I was literally standing in front of her and she didn't even acknowledge me, she looked at everyone else and asked each of them who was first. I'm standing there like me duh, like I felt as if I was being judged as if i was an ignorant person to skip others. Even after I told her I was next me and my child still wasn't seen until after everyone was seen. The bad thing about it I didn't realize how crazy it was to be treated like this and I'm the only black person in the clinic. When it was time to go in the room the female assistant with the Gold hair was very rude to me. She made me get out the room because I was finishing up a some work from my job. Which literally took two minutes, however I had to wait after they took care everyone who were after me. Terrible staff here, thank you to the one staff (Michelle)that made us feel valued, because of her I will give this clinic a chance. People need to learn how to treat everyone the same regardless of race, because you never know who you're being rude to!