Horrible attitude.. Didn't tell me anything that was going on with my furnace, said it was running…read morehot but he didn't know why and then it quit working as soon as he got his money and left... and now I am left heating a whole house with a pellet stove because I cannot afford to bring someone else in to FIX it...

Summit Burner Service did a super job installing a new steam boiler system for us. They…read moredisassembled, removed and hauled away the old boiler and piping. Installing and piping the new boiler took several days including all setup and tuning. We, my wife and I are so pleased with the experience and of course the installation. We're ready for winter, yeah, thanks to Summit. I've included a couple photos of our new Burnham Megasteam boiler. Excellent work!

Thanks again to the Dansville Water Well crew for an awesome job drilling our well in South…read moreDansville. Great team effort Jim Foley

They attended to my emergency situation. Their plumber / technician arrived after hours and did not…read moreeven spend 45 minutes. The tenants got heat back and I had no one else there to assist. This is the second time I used them during emergencies and they always come through.

Mason was great. If you have a plumbing need or a remodeling need definitely give him a call. He…read moreanswer's the phone , communicates well , is on time , knowledgeable ,fair priced and over all does good work. I will definitely give him a call if i need help. Thank you Mason.

Gave a call, got a call back, stopped in within an hour , went right to work and unclogged our…read morekitchen drain in minutes, friendly guys made me comfortable inviting them into my home.

This duo of painters did a fabulous job on my old historic house. Their attention to detail was…read moreoutstanding and their advice on color and color placement was right on-/better than what I originally thought to do. They were extremely professional, thorough and neat. They cleaned up any scrapings immediately and took care with my plants. (Also my pets,)! Best quality materials were used and a lot of little repairs and caulking were taken care of for us. We had chosen Ellis Painting on recommendation of four highly enthusiastic neighbors and had to wait quite a while for them to get to us (due to high demand and a lot of rain this spring and summet). Definitely worth it !

Our furnace stopped working last night. Late this morning (Tuesday) I called and made an…read moreappointment for Wednesday morning. Shortly after I hung up I got a call back from Ryan and he said he was passing through our area and asked if he could stop and at least diagnose the problem. Not only did he diagnose the problem, he called and ordered parts, went to Rochester to get them and on his way home stopped here , installed the new part and got our furnace back up and running like new, all before dinner this evening. He was professional, kind, and a fast worker. The cost was very reasonable as well. I can wholeheartedly recommend Fallbrook Heating and Cooling. Thanks again Ryan for your quick repair.

I had an extremely disturbing experience with Kilbury's Feed Service in Arkport, NY. They performed…read morework on a fireplace insert/heater at one of my properties, and while the occupants were sitting in the living room, the unit exploded with enough force to send glass shards into the wall. This was not a minor issue -- it was a dangerous, life-threatening failure directly tied to the unit they serviced. We were notified of the incident on Monday and I contacted the company that same day and was told we would hear back. By Tuesday morning, there had been no follow-up, so we physically went to the business to speak with the owner. The response was dismissive. We were told he hadn't spoken with his business partner yet and that "they had trucks and pallets to unload" -- apparently a heater exploding in an occupied home is not a top priority. We even offered to have them come out and inspect the heater themselves, and they declined and wanted nothing to do with it. When we calmly asked that they contact their insurance company to begin the claims process, we were told it "wasn't their problem" and were hung up on. You would think hiring a licensed contractor would prevent something like this, but clearly that was not the case. Instead of urgency, accountability, or concern for safety, we were met with excuses and disregard. I will be pursuing this matter further. If this is how they handle a life-threatening failure directly tied to their own work, that should be a serious red flag for anyone else considering utilizing their services.

Best Feed store I have ever been to. Customer Service is Great and Friendly. I wouldn't go anywhere…read moreelse. I Love there flavored pellets for my Great new Trager Grill. I have bought 2 of my Trager Grills from Kilburys and they are the Best. Thank you Kilburys Feed.