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    Closing Connection Title

    5.0 (1 review)
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    1 year ago

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    Invitation Homes

    Invitation Homes

    (276 reviews)

    I would add two extra stars if I could trust this company will handle their bookkeeping and…read moreadministrative duties better than they did when I first moved in. Everything about this place is amazing. Its a beautiful area, the homes are clean and well maintained. Service calls are, for the most part, handled with care and professionalism. Moving in here was stressful but Sera made her best effort to make it less stressful. Having said that, I was floored when we found out so much of the lease was messed up and the fees they were wrong, the rent was wrong. The dates of move in were wrong. These are simple things that could have been fixed and that would have been done. The reason I am taking away 2 stars is that it WAS NOT easily fixed. I have no idea what goes on in the background but what the local office is saying and what the corporate office says is not accurate. There is no cross functional system in place and it caused us incredible stress. They said we owed money and called daily and even served compliance letter for payment or eviction. It took 13 iterations of our lease to get it right. Because of the fear of money being charged that shouldn't be charged when we move out someday, I can't help but take two stars. So, admin - terrible. Local office and staff - Amazing.

    Recently moved back into a home with Invitation Homes in another state and the treatment I have…read morereceived from the office staff and maintenance has been top tier. It made me remember why I chose them in the first place. Tina and Lucas from the Colorado office have just been awesome in every way, friendly and quick to solve issues. I love having a home with them and would recommend them to family and friends. LOVE IT HERE !!!!

    Integrity Realty & Management - Super classy!

    Integrity Realty & Management

    (49 reviews)

    We have had the pleasure of working with Integrity Realty & Property Management since 2013 for our…read moreproperty in Castle Rock, Colorado, and could not be more grateful for their consistent excellence over the years. Their team has operated with professionalism and genuine respect--for both us and for our property. It brings such peace of mind knowing our property is being looked after so diligently. A very special thank you to Dennis P., our property manager, who has exceeded expectations in every possible way. His attention to detail, responsiveness, and commitment to doing things right have made all the difference. He consistently goes above and beyond, and it shows in the way our property has been maintained and managed. It is not easy to entrust your home to others, so we are thankful for their partnership and would recommend them to any homeowner looking for a reliable and honest property management.

    I have been using Integrity Realty and Management for a few years now for managing my rental…read moreproperty and they have done an excellent job. They handle any problems that come up with the property, the renters and the rent itself. Michele Garver has been my manager at Integrity and she is on top of all things. She is communicative, easy to work with and answers all my questions. And she calls me back! She and Integrity know the rental market and the laws and have made this process so much easier. I was doing it myself and once I decided to hire them, renting my property became so much easier! Suffice it to say, they have offered me peace of mind as a landlord and that is worth a fortune!

    Century Communities - the corner of my garage is cracked.

    Century Communities

    (241 reviews)

    The best company to purchase a home from and their team is wonderful making each step so easy when…read moreclosing escrow. My understanding was that purchasing a home was a stressful process, my experience was stress free! Thank you to my sales rep Richard, lender Mason, and the construction/home walk through team Luis and Mike. Also if you are looking for a good realtor contact Siyu Chen at 765-250-1000 to inquire about home purchasing. THANK YOU CENTURY COMMUNITIES!

    Overall Satisfaction: Very clear communication and availability of each member of the Century team…read more Jenny McReynolds (Community Sales Manager) was great starting from our first visit and throughout the process. Renee Haberkamp( Our IHL Loan officer) was super helpful, had great communication and made the process very clear. Rusty Fontenot (Construction Manager) was super helpful, very knowledgeable, very patient and professional and was great to work with and did his absolute best to make sure all of our request were met. Sales Experience: Jenny McReynolds was amazing from start to finish. She was very knowledgeable really made us feel comfortable and was always available when we had questions or needed help. Construction Experience: Rusty Fontenot was amazing. He was so knowledgeable, so professional and easy to work with. He made us feel so comfortable throughout the walkthrough(s) was always available when needed. We purchased a completed unit so anything we found by the subcontractors he made sure to get addressed so we were happy with the work. One item we requested was not completed to satisfaction and Rusty went out of his way to ensure it was corrected and we were happy before we signed off on final approval. Orientation/Walk-Through Experience: Rusty Fontenot again was awesome! So knowledgeable, professional, and patient with us. We felt zero pressure to get through orientation or walk through quickly and he was so helpful and easy to work with. His attitude and friendliness from the first time we met stood out and we looked forward to meeting with him each time throughout the process. Home Delivery: Rusty made sure all things were done and completed. The cleaning crew did add some new marks on the walls after the initial walkthrough and left some areas still dusty for construction but Rusty personally made sure it was addressed for us and fixed. Upon first delivery the front door lock would not reset, we called Rusty to come review it for us he quickly came out to look at it and agreed it was not working properly and advised us to submit a claim on the portal which is currently in progress.

    ERA New Age Real Estate - The Roberts Team

    ERA New Age Real Estate

    (29 reviews)

    UPDATE: Shortly after posting this review, management reached out to us to rectify our issue and…read moreaddress the unprofessional behavior of their employee. We appreciate the promptness and professionalism of their company in making the situation right. It sounds like they will do their best to ensure this situation does not occur with future tenants. -- PREVIOUS REVIEW: DO NOT RENT PROPERTIES MANAGED BY THIS PREDATORY COMPANY. We have been renting for 15 years and never experienced such predatory practices. We were model tenants and left the apartment cleaner than any other apartment we've ever lived in. We did everything on their MULTIPLE cleaning checklists including WASHING THE FREAKING LIGHTBULBS. They still found every possible way to nickel and dime us out out of half of our security deposit, including charging us $55/hour to clean things we already cleaned or to clean things that weren't on their checklists, routine wear and tear (paint touch ups) and the gas for their maintenance guy. Also, we were told during our lease that we could not hire our own carpet cleaners and the cost of carpet cleaning would be deducted from our security deposit. After our lease ended, they sent a message indicating they assumed we'd had the carpets cleaned already. We were honest that they hadn't been cleaned because they said they had to do it. Now I wish we had done it ourselves. Getting them cleaned ourselves would have saved us quite a bit as they charged us $212 for a 900 sf apartment. Our main contact was not very professional throughout the duration of the lease. He emailed and texted us messages meant for other people on multiple occasions. Our last month in the apartment he never contacted us once on what the move-out procedure was or offered to do a final walk-through. Not knowing what else to do, we left the keys in the apartment on the last day and texted him that we'd moved out. He didn't contact us until the day after our lease ended. Now I know why! It was so he could find hundreds of dollars worth of issues with the apartment to deduct from our security deposit after it was too late for us to do anything about it. It's clear now they intended to hire their expensive professional cleaners on our dime regardless of how well we cleaned. I've never not received my full security deposit back after 15 years of renting. Do not rent from New Age Realty unless they're fine with them spending your security deposit on expensive professional cleaners. They do not treat good tenants with respect and I'm glad to be done with them.

    This company is unprofessional, rude, and only cares about taking your money. Do not trust them…read morewith your home or investment properties. Absolutely wish I never worked with them.

    EPIC Properties Colorado - Renovated 1930's home.

    EPIC Properties Colorado

    (10 reviews)

    Jojo, simply put, is as amazing to work with as she is to talk to. Both her and her team were an…read moreintegral part of my move to Colorado. With only the possibility of a remote viewing they were more than happy and willing to accommodate my circumstances and were readily available to answer any questions I had about the area and the property. I was really lucky to be able to work with Jojo and her team because the time and effort they put in to all aspects of my time with this property really helped me to feel at home. The repairs or replacements that were needed happened in an Expedited time frame and it was as if my life never skipped a beat. Jojo and her team made the enjoyment of living in Denver effortless and worry free. I've since moved out of Colorado, but I would without question or hesitation choose Jojo for any of my property needs if I would ever return and would recommend her to anyone I knew who is looking for a place to call home. From her great smile, energetic personality, and excellent communication Jojo is truly a joy to work with and I'm very thankful to have had her help.

    Epic Properties is the best! JoJo, the owner, is professional and compassionate. She really…read moreunderstands the needs of the renter. She is quick to respond to any issues or questions. I have had only two issues in the 15 months that I've rented from Epic Properties and they were resolved within 24 hours! JoJo treats the property as if it is her own. I highly recommend Epic Properties Colorado.

    Closing Connection Title - realestatesvcs - Updated June 2026

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