Hello All, This was…read morethe first time I came to this Red Hook laundromat. I read the reviews before I went and it looked good, though I did bring quarters instead of using my credit card as recommended. I am now regretting that as of the two loads, one of them got an error message about not being able to fill with water. I tried reaching out to the company for a refund through their online contact form, though haven't heard back. The listed phone number goes immediately to a voicemail that has not been set up. Any suggestions? I really want to feel good about using this place again. UPDATE--Helpful hint. If you need to reach the manager you can call the number on the webpage and even though you can't leave a message he will see it as a missed call on his cell phone, and in my case, called me back. He says he will refund the amount of the wash when I tell him the number of the card I am going to buy at the location.

If it wasn't for my moms frequent appearances at this laundromat, I probably would never be in this…read morelocation. However, when she went in to wash some drapes and a towel, I tagged along today. She was out doing errands and stopped in to tackle this chore. Now, I've been in here before - several times when it was JGW laundromat, but unknowledgeable the reason why the name change, I couldn't think of a better time to write this review (which I thought I had written before for here under the Car Wash section under the same business name) and came here today to discuss today's experience. I've never been too fond of this laundromat - now with social distancing in place. The temperatures in the place are never honest, there's never an air conditioner in sight, nor heat that ever works properly. The place is in shambles - the floor is cracked in spots and has seen better days, and although the owner has replaced all the machines with more technologically-advanced machines (offering contactless forms and certain laundromat-only cards), nothing seems to work properly. The dryers are sometimes warm and sometimes not so much, and the washers often don't like to wash if the door isn't "set" just right. There's signs everywhere to alert to some key machine issues, but not even the chairs are somewhat decent - seeing better days more towards the early 21st century. Now, today I found out they have free wi-fi, but due to good cell connection I have to try it out here. In the past, I've tried their car washes with trouble too. However, it's been a bit longer since the last one and I don't stop for this car wash often (found a better one in Kingston). I don't think I'll be back for the car wash and am amazed that you aren't offering contactless card washes here. But know I'll need to get back to this soon. Throughout all the changes, I always seem to grasp an issue this place has. There's nobody "tending the cattle here" checking on the place and keeping abreast of the moods. And what about the move you made bringing the folding tables to the add-on room within the last few months that once housed a dry cleaner in the 1980s? What's up? Poor decisions here. There rarely problems, but why don't you peak your head in to check up on things?

Great place. Clean and spacious and the owner is very attentive to maintaining the machines. I…read moredidn't bring enough bags with me and the owner was kind enough to give me a really nice, durable laundry bag, which was greatly appreciated! A bonus to doing laundry there is the Mascot Brandy, who is a precious Beagle .

This is a nice , clean and spacious location. But-- the Dryer price is…read morethe most outrageous I have ever seen. At 99cents for 4 minutes it would cost you $15 an hour to dry clothes or $7.50 for 30 min. Though the dryers are large , after inserting the card 4 times to keep drying, I came home with more than 3/4 damp clothes to hang around the house near the pellet stove to dry. If I had known I would have skipped this rip off drying machine. Maybe the owner can be a little more generous? To put in almost $5. to dry and none was done on high setting is not ethical. I doubt if many local people will go there due to this extremely unfair price for drying clothes. I will go back to my favorite place in Kingston where it is 75 cents for a half hour and the dryer is so good you have leftover time to donate to someone else. So doing the math 75 cents compared to $7.50 a half hr. to dry clothes, makes you realize you are not saving on gas to go here, regardless of where your home location is.

Had to come here to wash an oversized comforter. The place is dirty, nearly every machine is…read morebroken, and there are notes taped up everywhere. Save yourself the trouble and go anywhere but here.

I arrived to the laundry mat to do my laundry and as soon as I opened my door there were dogs…read morejumping on my vehicle damaging my paint , the owners of the dogs didn't even acknowledge the dogs being a nuisance. There is a leash law in Cairo. I went inside the laundry mat and the only three working machines were being used and there were dogs inside , no sings about dogs or if any customers may have dog allergies. That place should be shut down. Absolutely horrible and disgusting, I had to travel to the nearing town to do my laundry.

Nice owners and clean laundromat. Only downside is no credit cards but owner does take Venmo if you…read moredon't have cash. They got 1 super big washer which fits my California king comforter so I was happy about that. Will definitely be back to do my big comforters. Also there's always parking right in front which is nice.

In town for baseball. Found this place to do some much needed laundry. It was clean, places to sit,…read moreplugs to charge a phone. Detergent dispensing machine. W&D's took credit cards and Apple Pay.

If you lose money in the machines here on a weekend, the weekday employee will call you a liar and…read moreinsist that because someone with no money has lied in the past, any regular customer must be making up a story for a few quarters, unless the employee saw the machine malfunction in real time with her own eyes. Um...okay. Who would bother to do that? People do! Cool...how did she know the others were lying? The security tape. Ok let's check that then. Oh, we can't, it's at the owners' house. Ma'am. Really? I'm not a petit larcenist with a cunning plan to enrich myself fifty cents at a time. I'm a middle-aged local homeowner who occasionally needs to wash a duvet. Can you seriously not tell the difference? Everyone in Hunter/Tannersville has lost quarters over the years in this joint's frequently-broken dryers. I've never bothered to report it because I'm usually here at the weekend or evening, but it adds up. Point being: they are definitely collecting more quarters for services not provided than they have ever been asked to refund. So why instruct/allow staff to instantly assume a hostile, argumentative, and condescending stance when a customer dares to report an issue? It's frankly kinda shocking. (Though maybe not--now that I think about, I've heard this employee being gratuitously rude on a prior occasion.) Perhaps the owners think that customer service and basic courtesy aren't necessary when you're the only option in the village, but there are laundromats down the mountain, staffed by professionals who don't automatically hate and suspect anyone they don't know personally. That's where I'll be taking my business from now on. And honestly it'll be worth the drive to avoid the godawful Corporate Country music station this place blasts at monster-truck-rally volume day and night (a lowkey act of aggression in itself). Anyway, if you're stuck with no other option, be sure to video yourself as you feed money into the machines. And bring your noise-canceling AirPods.

A great place to get your sh;t clean. Literally. Listen it happens, why drag your dirty laundry…read morehome especially dirty muddy hiking gear. Stop here put your stuff to wash and go get some beer and cheese up the road while you wait. Convenient, clean and a good price. Check for working dryers before washing though.

Clean. Accessible, safe and well stocked. There was also a friendly attendant when I was there…read more Definitely one of the best laundromats in the area.

Used latex gloves in parking lot on a regular basis. No sanitizer…read more No hot water to wash clothes,only cold. Dryers seem to be turned down,takes a long time to dry clothes.