The product in the store was really good, although the worker that was working at the moment did…read morenot understand the product, she sold my friend the wrong product when they asked which is better, she was not very welcoming and also was trying to keep the product from us like we were going to steal, when we were just trying to read the product. She was on shift around 5pm on a Thursday. Other than that if you get another worker it's a great store.

I love the vibe and quality of this shop products and staff. You have to stop by and give this…read moreplace a try

I entered the store and was greeted by the guy with the ponytail. His name is Malachi and I showed…read morehim the product. I bought two days prior that I did not open, but a part of it was open and damaged and scratched then a female walked up and said what are we have here? What's going on? Her name is Raven She immediately scripted all this product comes this way went from manufacture. So I explained while I would just like either my money back or store credit, they looked at me with a smile on their face and said oh I'm sorry all we can do is give you a coupon And of course I refused, why would I ever come back to a place that treats their customers like idiots. Malachi then pointed out see all these signs. No return policy. Well, let's just look at the receipt. Nope you cannot sell a product. It's unopened or used and not return. So I had them call the district manager, so Raven went to the back and acted like she made a phone call when she came back said sorry but no I. Ant return a unused broken tobacco tray, I asked her who she spoke to so I want to see if the name is correct. If you need anything and want customer service don't come to this location. The way I was treated by both Malachi and Raven is wrong. When a customer walks in and it's graded very nicely, then asked politely I need to return this and another coworker immediately bulrushes you to make you say the exact same thing you said and then open it clearly can tell it's damaged still has the plastic on it and told this is how it arise by the manufacture sorry we can't help you. The only thing I can do is call the district manager in the way she said it I said yes please. Normally I don't care if there is something you can't do but I was completely lied to because one looked at the other to make sure all we can't help this gentleman and I was being as nice as a friend and don't get me wrong I understand there's rules, but this was up to Raven, who went into the back to make a call to see if she could help me out, knowing she was not gonna make that call Malachi said during her back room call to the on call district manager, Malachi said prepare yourself they will say no. So I went back to the display of tobacco trays and saw one that I would like to exchange or use money from an exchange. So another employee took it down and handed me and I asked about exchanges return policy and heard a difference story of return policy, but it's up to Malachi. So as soon as Raven came out of the back room, she shook her head no so politely I said I understand. Turn to Malachi and said hey can we do an exchange for this one and I'll cover the rest with cash. He said no there's no way I can do that. This is an unused tray that has malfunction or damage to be the correct word. The night I purchased the tray there were other things going on in this store that others would be appalled. I'll hold that story for another time. I just want to not not be treated ignorant like that's the first time I've walked through those doors and the biggest thing is lied to on top of bullied up on. I'm very disappointed.

Tiffany was amazing! Helped a bunch with figuring out what to get. Good stock. Had everything I…read moreneeded

Best Experience Ever.. I visited this store to purchase cigars for my husband's birthday. The…read morestaff were very welcoming and extremely knowledgeable. The customer service is top notch. Definitely will be revisiting!

From the owner: Cubano Cigars is one of the fastest growing Premium Cigar Brands! It is a family owned business…read morewith a legacy of 4 generations in the Cigar Business. All our cigars are from Cuban seeds and are grown in Nicaragua. We are now expanding to the North-Metro Atlanta area! Bringing quality Cubano Cigars to your local festivals and events in Cobb, Douglas, Paulding, Cherokee and Bartow Counties. Experience our portfolio of distinguished Cubano Cigars at: Public Events Cigar Lounges Winery / Wine Bars Breweries Golf Courses

Great service ! Would recommend to every one I know come hear for all of your needs vaperead more

The employees here are awesome and have excellent interpersonal communication skills. EVERYONE in…read morethe store front treats me with respect and kindness. Hoping positive reviews translates to higher wages.

They're definitely selling fake elf bars. We scanned the QR code and it came up with an invalid URL…read moreand they hit and taste weird.

Legit the best place to get any smoke products , especially Vapes ! I went in tonight to grab a…read morevape and the owner so nice and recommended a real good one . Seriously, wish there were more stores of his around gA

So, the problem with my favorite hookah place in alllll of METRO ATL is that only ONE staff member…read moreis empowered to make your buying experience a good one. The other guy, Cameron is very, very nice, and a total gentleman, but bless his heart, he lets SO much money walk out the door! First time I go in ready to buy my monthly re-up and use the infamous Yelp coupon. Turns out, it's not good on shisha (notice in my previous review, it WAS good on shisha, and I was encouraging you all to rush right over!!), which it does NOT indicate. Anyway, instead of offering me something, i had like $90 worth of shisha on the counter, dude lets me walk out with one little box of $5 shisha. Two days later, I call for my guy, Anthony. I'm ready again for my monthly re-up. I want to know about specials on a particular brand. Again, this guy tells me he's not authorized and says I'll have to call back or come by when my guy is there at 5p. Lol! No. I'm on my lunch break. By that time, I'll be at my number 2 spot, where I'll spend maybe $5 in total more, but I can shop on MY time schedule. I LOVE XHale, but get it together. Empower the staff to be discretionary, and to SELL!! Disappointed. Still my spot, though.

Just another vape shop. Girl behind the counter was ok. They do have a selection of flavors and…read morevapes. But nothing special about this store. Stayed open till midnight.

I love this shop! everyone is so friendly, set up so nicely, the displays make it easy to find…read morestuff and the sales people will help with everything (even directions to CVS ;) ) coming back soon! tc

Kokopellis is my new favorite go to smokeshop Ford Dallas, GA! The owners are always super helpful…read moreand friendly. This is definitely the place to go if you don't know what to get, but have some spare change to blow on your present for yourself. There's always something new when I walk in and they have the biggest selection of products. You can tell they've taken time to build clientele and relationships with partners to get the best quality pieces. Hands-down the best smoke shop west of Atlanta !

Waited for 30 minutes store still not open. I saw napa employee transport some kind of bag exchange…read morewith the employee at this smoke shop. Thanks to these guys that locked the door in my face I went to the gift spot and got what I needed!