2026.08.13 Looking…read morefor a local live scan and read reviews here that sounded good. Price $25 for the service alone. The agency requiring the live scan will have additional fees. A.K.A. staff immediately greeted me as I came through the door and consistent with other reviews, I found them to be professional, efficient and kind. They were clear to explain the additional fees and show me on the website/ software as needed. The fingerprinting was done efficiently on the first try. The last live scan place I went to had to try repeatedly for some reason. The environment is calm and peaceful and reminds me of being in a comfortable living room. All signs are clear with useful information to make things simple. I was pleasantly surprised and can say I even enjoyed my experience. I will continue to return for future service and am happy to recommend this establishment.

Came for a live scan to renew my notary commission. Easy peasy, in and out in less than 10…read moreminutes. Parking is super easy behind and to the left of the building as well. They take walk ins and many forms of payment. - credit card has a 3% processing fee. Would recommend for anyone needing a quick live scan !

Ms. Jennifer Morales is the most proactive attorney I have ever worked with. From the very…read morebeginning, she made me feel confident, supported, and secure in her ability to handle my case. She not only guided me through the legal process but also helped make an incredibly difficult family situation much easier to navigate. The care, dedication, and effort she puts into every aspect of her work are truly remarkable. It's clear that she is highly knowledgeable, genuinely cares about her clients, and is committed to achieving the best possible outcome. Thanks to Ms. Morales, I was awarded sole legal and physical custody of my daughter, and I will always be grateful for everything she did for my family. I would recommend her without hesitation to anyone in need of a family law attorney. If you're looking for someone who will fight tirelessly for you, keep you informed every step of the way, and work relentlessly to get the best possible result, Ms. Jennifer Morales is the attorney you want on your side.

I'm not sure what the negative review was about yesterday, because Jennifer gave fast, friendly,…read moreclear, direct, and extremely helpful answers to my wife Kristina's important and complicated questions this afternoon (with $16K on the line) in a free phone consultation! Jennifer guided her on the best route to take (the simple solution!) instantly and confidently after 2 different AI platforms, multiple court clerks, help desk personnel, and even a few lawyers were unable to speak authoritatively on the subjects. That 5-minute phone call was hands down -- by far -- the best legal experience we've ever had. Jennifer is obviously a true expert in her field, and she has absolutely earned all the family law business for us, our family, and our friends from now on. I wouldn't even consider wasting my time looking anywhere else after today!

This is the second time I use this business, and both experiences have been great. James mashed the…read moreprocess easy and effortless.

Service provider had a fast response time and they were very helpful with what we needed.read more

Was searching for help in my case. Luckily, I came across iPrep, and they were able to assist me…read morequickly and get all of my paperwork in order. Everything was accepted, and I have had no troubles with my case.They made the process a lot easier and took some stress off of my plate. Couldn't be happier. Soledad is very friendly and communicative throughout the whole process. It was a pleasure working with her.

They Are Awesome! Top Notch. Really Informative and Concerned! NUFF SAID ....yelp requires more…read moretyping (lol)

Great service, got my power of attorney and trust done. Will be coming back for other legal…read morematters.

More update, I wish I can remove the 1 star…read more. They're amazingly unprofessional, no star. Since they have agreed to provide the refund, it's taken 7 weeks, my signature to agree to cancel (countersigned), and my 10+ follow up. As of now the refund has not been given. They also lied the reason of taking this long, forced me to put me on the phone. Now they're blackmailing me to remove my reviews "if" I want the refund, in spite of the fact it's what they have already promised and confirmed. I am a very fair person and if they did follow through what they promised I was willing to update the review, however, they can't buy my free right now... after 7 weeks? It's very unfortunate that even these people that should know laws, promises mean something, can't/won't follow through.

Karen has been a blessing to work with. She is friendly, knowledgeable, a great communicator and on…read moretop of any task given to her. I would highly recommend her for anyone needing assistance with divorce or civil legal matters. If you are representing yourself in court, I highly recommend here. She is fair and worth every dollar spent. You are in good hands !!!

Responsive, knowledgeable, hardworking are just a few of the characteristics Karen has exhibited…read morefor my situation. She is absolutely the right person for those in need of a paralegal. She has my highest recommendation which is not an easy claim from me. I know what I want and have been described as demanding which came from my time on active duty as a Marine Corps officer, I have high expectations of those that worked for me during my time in the Marine Corps and although Karen didn't work for me as a Marine she possesses all the traits of an exceptional and dedicated professional. Her prices are very competitive. And after working with her I found my money well spent. I would have given her many more stars but Yelp doesn't allow more than 5. I shopped for paralegals for 2 months. Most are not responsive or end up playing phone tag and nothing gets done. Karen is quick to respond and provides pertinent information or directs you to the right source to get your inquiries answered. I'll use her again if I need her services. Thank you Karen!

When I first reached out to Preferred Services in West Covina, I wasn't just looking for someone to…read moreprepare documents -- I was looking for a team that genuinely cared about helping me through a stressful legal situation. I needed people who would listen, respond, and guide me without judgment or impatience. What I found at Preferred Services was a level of customer service, professionalism, and client dedication that is rare in this industry. From the moment I walked through their doors, the experience felt different. There was no cold reception, no rushed intake, no sense that I was just another case in line. Instead, I was greeted by staff who were warm, attentive, and genuinely invested in understanding what I needed. They took the time to listen, to ask questions, and to make sure they understood the full picture before moving forward. Their dedication to customer service is the foundation of everything they do. Preferred Services has been serving the community for decades, and that experience shows in how they treat people. They understand that most clients come to them during difficult moments -- divorces, custody issues, evictions, financial disputes -- and they respond with patience, clarity, and compassion. They don't rush you. They don't talk down to you. They don't make you feel like you should already know the process. They meet you where you are and guide you step by step. Communication is one of their strongest qualities. They pick up the phone. They return calls. They follow up. They check in. In a world where many legal service providers leave you waiting days for a response, Preferred Services stands out for their consistency and reliability. Every time I had a question or concern, someone was there to help -- not with vague answers, but with clear explanations that actually made sense. Their knowledge and accuracy are equally impressive. They know the forms, the procedures, the timelines, and the court requirements. They make sure everything is filled out correctly, organized properly, and ready for filing. They explain what each document means and why it matters. Their experience shows in the way they anticipate issues before they become problems. I never felt lost or confused -- they made sure I understood every step. What truly sets them apart, though, is their commitment to client satisfaction. They don't just complete paperwork; they make sure you feel supported throughout the entire process. They check in to make sure you're comfortable with the next steps. They ask if you have questions. They make sure you leave with clarity, not confusion. That level of care is something you can't fake -- it comes from a genuine desire to help people. Their pricing is also fair and transparent. No hidden fees, no surprise charges, no pressure. They explain the cost upfront and stick to it. In a field where unexpected expenses are common, this honesty is refreshing. Preferred Services is the kind of place that reminds you what real customer service looks like. They combine decades of experience with genuine compassion, and the result is a service that makes you feel supported, respected, and taken care of. They don't just prepare documents -- they help you navigate some of the most stressful moments of your life with confidence and clarity. My experience with Preferred Services comes down to three things: 1. Exceptional Customer Service They listen, they respond, and they treat you with respect from start to finish. 2. Client Satisfaction as a Priority They go above and beyond to make sure you understand the process and feel supported. 3. Professionalism and Accuracy Their work is precise, organized, and backed by decades of experience. If you're looking for a team that truly cares about helping you -- not just processing paperwork -- Preferred Services is the place to go. They deliver the kind of service that makes a stressful situation feel manageable, and they do it with professionalism, kindness, and unwavering dedication to their clients.

Steven and Jay were absolutely amazing. They were professional, incredibly helpful, and worked very…read morequickly. The pricing was very reasonable, and they even sent me a video and photo once the service was completed, which gave me total peace of mind. They handled everything, including submitting the paperwork with the court, so I did not have to run around or stress about any of it. That alone was such a huge relief. If you are even a little unsure about what they can do, just ask. They are great at explaining the process. I will definitely be coming back for more court document prep. It is so much more affordable than hiring an attorney for this kind of work, and the service was flawless.

Susan was so communicative and assured me, despite having difficulties previously with getting my…read moreex served, that she could get the job done. Within a few days, he was served. My only complaint is that I didn't go to her sooner. She took so much stress out of an already stressful situation. Can't thank her enough for all her help. She truly should be your first and only choice for any and all process server needs!

I came across Susan and her business through Yelp. I used her services about 4-5 years ago in doing…read morea thorough background check on a guy I was dating, that I met online. Somethings didn't add up on the guy, so I contacted Susan. I met her the following day, and gave her all of the information I knew, answered her questions, and provided payment. Susan handled everything with professionalism and honesty. Within 24 hours, I received an email of the report, and all those red flags he had became reality. Susan was also reasonably priced, but she was also discreet, so I felt immediately at ease, when I hired her. In the end, I immediately blocked the guy and ghosted him without conflict, saving me time and frustration. I highly recommend Susan, and would, without hesitation, hire her again, if needed. Do yourself a favor, don't allow red flags fester you, and contact Susan. I don't regret my decision to this day. I thank Susan! And you won't be disappointed!

Thank you to Michael Chen and his team for helping me through a tough time. Auto collisions are…read moreterrible and can be extremely disruptive to our busy lives. Michael and his staff were extremely professional, mindful of my needs/challenges and fought for me every step of the way.

I am very thankful to Michael and his team for helping my mom after she was rear-ended while…read moredriving home from work. Michael worked hard to get the best deal for my mom. He ensured she was being treated while negotiating with the insurance. I would like to add that my mom is Spanish speaking and he was very patient in explaining the entire process to her. We trust his work and would highly recommend him.