Steven and Jay were absolutely amazing. They were professional, incredibly helpful, and worked very quickly. The pricing was very reasonable, and they even sent me a video and photo once the service was completed, which gave me total peace of mind. They handled everything, including submitting the paperwork with the court, so I did not have to run around or stress about any of it. That alone was such a huge relief. If you are even a little unsure about what they can do, just ask. They are great at explaining the process. I will definitely be coming back for more court document prep. It is so much more affordable than hiring an attorney for this kind of work, and the service was flawless. read more

Jay and Steve are amazing at what they do! They helped me tremendously during a very hard and stressful time in my life! They went above and beyond for us!! If you need someone to help you out don't hesitate to reach out to Preferred Services as they are the BEST at what they do in the area!! read more

I'm extremely happy with the service I received at Preferred Services. The team is very knowledgeable when it comes to property law, and it really shows in the way they handle cases with confidence and precision. They truly took a lot of the stress off my shoulders by making me feel confident in what they were doing every step of the way. That peace of mind meant everything during such a difficult situation. In the end, the outcome was successful--we won--and I couldn't be more grateful for their work. I would absolutely encourage anyone dealing with property-related issues to go to Preferred Services without hesitation, you will not be disappointed. read more

Preferred services they're so great and awesome. I was so stressed out and Jay Lopez and his son went above and beyond.. they are great at what they do. I highly recommend going to them. read more

I had a great experience with Preferred Services. My unlawful detainer case was successfully dismissed after Steve and his team identified an error in the way one of the documents had been completed. That level of attention to detail made all the difference in my case. Throughout the process, Steve was consistently available and responsive. He answered my questions clearly and without hesitation, which helped ease a lot of the stress I was dealing with. I also appreciated his straightforward approach--he took the time to understand my situation and gave honest, practical guidance without being vague or misleading. Shout out to Jay and Lisa Richardson for being awesome. Recommend to his business 100%. I would absolutely recommend Preferred Services to any tenant going through a similar situation. Their professionalism, transparency, and diligence truly set them apart. read more

When I first reached out to Preferred Services in West Covina, I wasn't just looking for someone to prepare documents -- I was looking for a team that genuinely cared about helping me through a stressful legal situation. I needed people who would listen, respond, and guide me without judgment or impatience. What I found at Preferred Services was a level of customer service, professionalism, and client dedication that is rare in this industry. From the moment I walked through their doors, the experience felt different. There was no cold reception, no rushed intake, no sense that I was just another case in line. Instead, I was greeted by staff who were warm, attentive, and genuinely invested in understanding what I needed. They took the time to listen, to ask questions, and to make sure they understood the full picture before moving forward. Their dedication to customer service is the foundation of everything they do. Preferred Services has been serving the community for decades, and that experience shows in how they treat people. They understand that most clients come to them during difficult moments -- divorces, custody issues, evictions, financial disputes -- and they respond with patience, clarity, and compassion. They don't rush you. They don't talk down to you. They don't make you feel like you should already know the process. They meet you where you are and guide you step by step. Communication is one of their strongest qualities. They pick up the phone. They return calls. They follow up. They check in. In a world where many legal service providers leave you waiting days for a response, Preferred Services stands out for their consistency and reliability. Every time I had a question or concern, someone was there to help -- not with vague answers, but with clear explanations that actually made sense. Their knowledge and accuracy are equally impressive. They know the forms, the procedures, the timelines, and the court requirements. They make sure everything is filled out correctly, organized properly, and ready for filing. They explain what each document means and why it matters. Their experience shows in the way they anticipate issues before they become problems. I never felt lost or confused -- they made sure I understood every step. What truly sets them apart, though, is their commitment to client satisfaction. They don't just complete paperwork; they make sure you feel supported throughout the entire process. They check in to make sure you're comfortable with the next steps. They ask if you have questions. They make sure you leave with clarity, not confusion. That level of care is something you can't fake -- it comes from a genuine desire to help people. Their pricing is also fair and transparent. No hidden fees, no surprise charges, no pressure. They explain the cost upfront and stick to it. In a field where unexpected expenses are common, this honesty is refreshing. Preferred Services is the kind of place that reminds you what real customer service looks like. They combine decades of experience with genuine compassion, and the result is a service that makes you feel supported, respected, and taken care of. They don't just prepare documents -- they help you navigate some of the most stressful moments of your life with confidence and clarity. My experience with Preferred Services comes down to three things: 1. Exceptional Customer Service They listen, they respond, and they treat you with respect from start to finish. 2. Client Satisfaction as a Priority They go above and beyond to make sure you understand the process and feel supported. 3. Professionalism and Accuracy Their work is precise, organized, and backed by decades of experience. If you're looking for a team that truly cares about helping you -- not just processing paperwork -- Preferred Services is the place to go. They deliver the kind of service that makes a stressful situation feel manageable, and they do it with professionalism, kindness, and unwavering dedication to their clients. read more

I can't say enough great things about Preferred Services. For two years my father had been trying to evict a tenant and was unsuccessful. We finally decided to hire Preferred Services and we now have an judge ordered eviction date! Steve and Jay made the entire eviction process smooth and stress-free from start to finish. From filing and posting all the necessary notices to coordinating everything with the attorney who represented us in court, they handled every detail professionally and efficiently. Their communication was clear, timely, and patient -- they explained each step so that we always knew what to expect. What could have been a stressful situation ended up being completely manageable thanks to their expertise and support. I highly recommend this company to anyone who needs reliable, knowledgeable help with eviction cases. read more

Highly recommended!! Steve was amazing and very knowledgeable. Jay was also great, got my case cleared. Both provided amazing communication and guidance. Very supportive throughout the whole process. read more

I'm incredibly grateful for the support I received from Preferred Law putting together an unlawful detainer for me. What felt confusing and overwhelming at first became so much more manageable because of their guidance. They were extremely professional and quick to respond every time I had a question or concern. No matter how small the issue, they got back to me right away and kept me informed throughout the entire process, which gave me so much peace of mind. They took the time to explain every step of the process in a way I could understand and made sure I never felt alone. What really stood out to me was how dedicated they were--not just to my case, but to getting real results. Thank you Steve and Jay for your knowledge and persistence, they were able to successfully help me get the renters out and guide me through the unlawful detainer process, achieving a a successful outcome. I truly felt like they were fighting for me every step of the way. If you're going through something similar and need a team that genuinely cares, responds quickly, and knows what they're doing, I highly recommend Preferred Law. They made a difficult situation manageable, and I will always be grateful for their help. Don't think twice!!! They are the team to go too. read more

Call Jay and his son. They will give you the best help dealing with tenant/landlord matters. I called for suggestions with a landlord problem and Jay gave me great advice. I recommend him to anyone that asks for legal assistance with tenant rights in the SGV /LA. read more

Used to clean up my self filed divorce. Have referred many people there with no complaints. They also helped me with an eviction.

Steven and Jay are amazing they helped me out and really were so professional and very helpful ! I will be forever grateful to both of them they are honest and trustworthy and very good at what they do they treat you like family use them you will not be dissapointed they are great ! read more

I would like to just say thank you to the entire team at Preferred Services. They did an amazing job. The support, constant contact, empathy and understanding was outstanding. Attorney Jeanne representation was more than I could ask for and she worked her magic to get this finalized. Words cannot express my gratitude and appreciation i have for you all. The work was so good I had to come back again for more services at a very reasonable price. Thank you read more

We're so glad we chose their services and couldn't be happier with the results. From the very start, they were open and transparent about their services and pricing--and it truly was the best deal around. They took the time to walk us through the entire process, which we really appreciated. Steven was amazing and Jay was wonderful--both were incredibly helpful from beginning to end. We definitely recommend them! read more

They know their stuff. They will get you the results you need right away. Everything is a process & legally to do it right...these are your people. Steve Lopez, Jay Lopez & Lisa legal secretary are all great together as your LEGAL TEAM. YOU deserve experienced people behind your legal situations for positive outcomes. They did it for us!!! THANK YOU PREFERRED SERVICES. read more

Preferred Services - GOD with us & Preferred Services. - Divorce & Family Law Near Me - West Covina, California

Ok... so this is the second time I have used preferred services. I Cannot begin to thank these folks enough. Jay, Stevie.... Wow Bravo! You guys made me feel not only like a friend, but family. You have no idea to relief you brought me with some of my impending legal issues. Today was amazing! Another victory for your team, another victory and satisfied customer! I will definitely be recommending your services no matter how small or big I'm confident and your people will be able to handle it! read more

Highly Recommend~ Had a rapacious EX-tenant that tried to use the CA tenant laws against us. She left us with $thousands$ in damages, & tried to get $thousands$ more... Unable to use a lawyer to defend ourselves (can't in Small Claims court) we turned to Preferred Services (Jay Lopez). Linda, his Paralegal, was OUTSTANDING. Not only was she proficient in her knowledge/filings of our case, she was compassionate. With the thoroughness of the Preferred Services team, and a "fair" Judge, greed didn't win! read more

Jay and his team do a wonderful job helping me with all my legal needs. I wouldn't turn anywhere else. Highly recommended great customer service. read more

Jay helped my husband and I evict a tenant who was creating chaos in the building. This was our first time going through the process so I was very skeptical and unsure of what the end result would be. From the beginning to the end, Jay explained the whole process he explained all the steps, and prepared us for each phase of the eviction. He followed up weekly and reassured us. We followed all of his advice and did everything he said to do. We started in November, and we received the court order the next month. Jay really takes pride in what he does and it shows by his results!!!! Thank you Jay, you're a man of your word! read more

We recently had an issue with a tenant who was not paying rent on time and we needed help to evict them. I had heard numerous stories of how difficult that could be and taking a long time. We saw excellent reviews on the company named Preferred Services in W. Covina and contacted them to evict the tenant. They are unbelievably excellent. Jay and Steve are incredibly excellent. They have a police background and are very street smart. With their help we were able to have the tenant move out within 1 week. Jay and Steve treated everyone involved with respect. I completely recommend Preferred Services. They will get the job done in a way that will leave you impressed! read more

Please stop contacting me in private message. You're very unprofessional asking me personal questions about my divorce and where I've gotten it done and you wanted copies of my divorce case that's none of your business. Watch your boundaries and do not contact me anymore because I do not feel comfortable with you anymore. Please do not false accuse me of something that I am not. I am not an employee of anybody's law firm or anything. I'm just a regular person that called inquiring how much you charge for a simple divorce you said $2,500 I find that beyond ridiculous because nobody charges that much I've had offers for $600 in the city of Glendora and Alhambra , so far you're the only one asking for such a large amount for something that is completely simple. Have a nice day thank you goodbye. read more

Preferred Services - Very unprofessional I would appreciate it if you stop contacting me. - Divorce & Family Law Near Me - West Covina, California

I was recommended to prefer Services by a friend of mine. I first spoke with Jay Lopez over the phone and right away. He made me feel like family. We set up a meeting and I came in the next day and I met his son Steve Lopez and since the minute. I walked in to the office everyone there made me feel like family. they helped me so much with my situation, from helping me with my words to say to taking care of all my paperwork and I loved how they would call me to check on me to see how my situation was going. I'm so thankful for them. I already recommended them to friends and family of mine and I highly recommend them to anyone that needs help in their situation. read more

Thank you to Steve Lopez, Jay Lopez, and your whole team. I am forever great full to your team! During a stressful time in my life when I needed someone in my corner they were there and present! I HIGHLY recommend this office and their team!! read more

I would highly recommend Preferred Services to anyone!! They are great and friendly... They helped me win my eviction case.

I called so many places to try to get a same day in-person consultation for a family law matter. Preferred Services was able to get me in quickly, same day. The receptionist was very friendly and welcoming. I worked with Steven who was incredibly professional and knowledgeable. He was able to answer the thousands of questions I had and put my mind at ease. The rates were reasonable as well. This place really exceeded my expectations! Thank you! read more

I needed to evict a tenant. Jay Lopez and team help me through the whole process. Continued to follow up with to ensure that everything was ok. He offered services to help the tenant. My tenant left by the scheduled time frame of 60 days. I felt blessed that the team cared and just helped me navigate a difficult situation. read more

I used Preferred Services for an eviction case. I initially reached out to several lawyers/companies to see who was the best fit for me in both service and cost. When describing my case over the phone, Preferred Services (Steve) was the only company that actually asked pertinent detailed questions to understand my case and took the time to help describe what the whole process would look like (before I ever paid.) Given that this was my first eviction case, I found this super helpful and decided to go with them. Payment was made upfront and they were very transparent with what was included in the package (aka no hidden fees.) I communicated to Steve by both phone and text messages. Throughout the entire process, Steve was extremely responsive and was always available to answer any questions that I had. I found that he was very knowledgeable and thorough. He also basically communicated to my tenants directly which saved me a lot of time and energy. In eviction cases, time is of the essence. Preferred Services often came by on the weekends to serve notices and did not lag in any part of this long and tedious eviction process. At the end, I was able to evict my tenant in a timely and optimal manner. For any and all future eviction cases that arises for myself or friends, I would 100% recommend Preferred Services. Thank you to Steve and the Preferred Services team for all of your great work and support! read more

Jay and his team took care of us during disputes we had with our landlord. They're professional, knowledgeable, and were on top of our case! Thank you Preferred services for helping us during such a stressful time and winning us our case! read more

I want to WHOLEHEARTEDLY thank Jay & Steven and the whole team for helping me with my custody case! They are AMAZING! I went in feeling scared and nervous not knowing what to do and they helped me every step of the way! They were patient and kind, answering every question i had day or night. Not only that but they also gave me a GREAT price! They even got my son's father to come in and work on everything together. Absolutely amazing. I highly, HIGHLY! recommend preferred for any of your legal needs! read more

We are super thankful for Jay and Marianne! They helped represent my parents today on an eviction case & won. They made the process super simple for us & communicated/explained everything along the way. We put our trust in their services and they exceeded our expectations. Would definitely recommend to family and friends! read more

Hands down the best around town very impressed by the way Jay and Steve handled my case communication is always open anytime of the day.. they got my landlord off my back if it wasn't for them me and my family would be homeless for Xmas love you guys for reals won't ever use anyone else 10 star business read more

Preferred Services - Divorce & Family Law Near Me - West Covina, California

I highly suggest giving Steve and Preferred Services a call if you feel like you are being unjustly evicted. The best thing about Steve is just how quickly he responds to your emails. It can be a very stressful time being evicted especially when you have limited knowledge of the laws in CA. Steven responds quickly so there's constant updates about your case. Well worth the money! He did exactly what he said he was going to do and then some. Don't waste your time with anyone else! I vetted quite a few people before I made my final decision and was beyond pleased with my end results. read more

Honest!!!!!!! Excellent services!!! I say services because my husband and I truly needed guidance, advice and execution of multiple items. Spoke to Steven, expressed our custody issue and he was straight forward and honest, gave us a thorough rundown and estimate from when it starts to even with hiccups. We told him we had two other consultations in the next couple of hours and he said for us to speak with them and if we had any questions to contact him. We both felt he was our best selection and should we need an attorney his referrals were available. All paperwork was executed, reviewed and submitted to court on emergency. We came out with a temporary judgement on our side. They offer process serving which they did. We then returned for his advise and preparation of documents for mediation. Other party wanted to proceed with court and Steven had us in contact with a family law attorney which he already explained and provided our documents. We were in excellent care between both Steven and the attorney. Our overall process was prompt, courteous and most importantly made us feel at ease during this crazy period. As far as costs they were not overprice as what we got quote from others, plus we didn't overspend with an attorney when one was not needed in the beginning. Steven was available when needed and/or returned the call promptly. We appreciate all that he has done. read more

The best legal office in California. Jay has an amazing team that wins. Everybody at Preferred Services are experts and professionals. They have treated me like family from day one, they all have been so kind and they all go the extra mile to make sure you and your legal matter is handled the right way. I never could have imagined they would have been able to do for me what they have done. From divorce, custody, and restraining orders to tenant and landlord work - they win, win, win. I HIGHLY RECOMMEND Preferred Services to anyone needing legal work done. I have been their client for multiple things and they ALWAYS deliver. They are the hardest working, most intelligent, and caring legal office in the state. Thank you Jay, Steven, Linda, Lisa, Alex, and the entire Preferred Services team. I will be a client for life. The value of your team's work far exceeds the cost; every time I hire Preferred Services it is the best money I have ever spent. read more

I don't even know how to say thank you to Steve and jay, I was at court yesterday asking the clerks if I needed to respond to a custody order I received the clerks said no due to my restraining order having a court date, Jay was in line behind me, he overheard my situation pulled me aside and asked what was going on he advised me to call his son to see if he could help me,Steve told me I had to be at court this morning and if wouldn't have went I would've lost custody of my child, jay and Steve helped me fill out my response to the custody order, because of them my restraining order was granted I walked out in tears They know what they're doing and the fact that they want to help makes you feel even better I'm definitely recommending them to anyone I know that needs legal help read more

I am a tenant that became disabled. Steve did an amazing job with my eviction! I could talk to him and he looked over my paperwork in person instead of sending a PDF and they see if they'd do it from jump. He always knew who I was when I called or text. Although this company is less expensive, I had exceptional service and help. I live in NoHo, my courthouse was Pasadena and I only had to drive to the office once. If you are in a serious situation and need to apply for disability, you will find that social security will tell you thanks for applying, you will hear back in 6-7 months. I received a questionnaire after 7 months and got an appointment for a social security doctor after 9 months. I'm positive I'm not the only person in this position. On a side note, I tried self help and the free 20 min lawyer. I got a bunch of bad advice. If I had not talked to the landlord's attorney or filed the unlawful detainer myself, I would have had 60 more days to move out. Steve did still get my back rent gone. Call Steve first and let him handle it. Don't mess up your options doing it alone from the beginning. read more

I went through preffered services when I got evicted and am so glad I did They acted quick and responded with my best interest in mind. They guided me through every step of the process so I knew what was going on and was prepared. Steve is a experienced paralegal with thorough knowledge of the legal process, Thank you Steve! I have recommended to several friends and family and definitely recommend to anyone! read more

So thankful for all Marie has done for my family back in 2010. And today Jay a true and loyal guy with a heart of gold once again help us with a slumlord. Thank you for your service and true friendship Jay. You're one of a kind and you always take care of your clients as if they're your family. Your beautiful mother Marie (RIP) raised a Lion a true gentleman. read more

Highly recommend! Has helped us with eviction and lawsuit. Never had a reason to worry. They are amazing at their job! Jay is an amazing guy and has helped us through our process! read more

I highly recommend Jay Lopez. He helped me with my services same day I contacted him. Very professional and precise and great communication skills. Charge me a reasonable price. Thank you again. read more