BEWARE! I was RIPPED OFF by "Solar Conduit" retail company, in San Antonio, TX…read more(https://solarconduit.com). I ordered a pump from them (him) [actually the company appears to be entirely run by one person/crook: Ken Solis (http://www.facebook.com/kenpsolis?fref=ts)] and although my Paypal payment was promptly charged and accepted, I did not receive any kind of receipt e-mail or anything. When i contacted him, he repeatedly said the pump was back-ordered and would be shipped soon, but he soon stopped returning e-mails and never returned my many calls (an answering service always answers Solar Conduit's phone)! I complained to PayPal, local Better Business Bureau in Texas, and anyone else i could think of, with no luck. He had stalled me long enough with the backorder lies that I could no longer do anything about the payment! I even wrote to some of his Facebook friends, sharing my story and asking them to contact Ken and pressure him to give me my hard-earned $ back... I only got two replies, which said they did not know him and had met him only briefly... I lost $1,087, and his "business" is still up and running, apparently. This makes me believe that there must be other customers of Solar Conduit who have also been similarly charged and then ignored (ripped off), like I have been. It seems like he has been getting away with this for YEARS. What a slime this guy is!!

I had placed an order for a solar pump that was listed as $697.00 on their website. So i added the…read morepump to the online cart and paid for it and received an order conformation confirming the price, shipping and taxes. I get an email from the owner (Ken) saying that their pricing online was not up to date and that the pump was actually $849.00 then proceeded to say that they could send an online invoice so i could pay the difference, or cancel the order. I then wrote him back stating that according to their website and my order confirmation that the pump is $697.00 and that if they did not honor their listed price that i would cancel the order (as a consumer, it is not my fault that you did not update your pricing). They refused to honor their listed price and noted that their website indicates ** Pricing may be subjected to change, without notice** and that they can not always keep up with price changes. (again, not my fault as a consumer). I have never seen a company use this tactic before. I also work for a small business and I am constantly purchasing from vendors and it is not at all hard to keep up with price changes ( we sell A LOT of equipment for treatment and pumps for well water). To me, this is considered shady business and very unprofessional. My advice is that if you're in the market for solar equipment that you seek a company other than this one. I wish i had look at the reviews for this company sooner, as it seem there are others who did not have a good experience with this company.

In spite of their website problem , HE Solar co-owner, Derrick, reached out to me in an email and…read moreleft his personal number. When I called, he was enjoying some holiday time-off with his family. Yet, he was very professional and responsive. We're off to a great start. Les Fenter 512-715-2495

Although not the lowest bidder, I selected HE based on their reputation. I was not disappointed…read more From design through installation and commissioning, HE performed every task with dedication and professionalism. Absolutely no corners cut or sloppy work. When they said they would be there, they were and on time. Even the meter installer from Austin Energy told me that these guys were far and away the best in Austin. Money well spent

I found Atma Energy in Houston, TX through EnergySage. The team quoted me a fair price, and we…read moreagreed to a contract in July. The project moved forward steadily: after permits were approved, Atma installed the system in September, and it was approved for use by CenterPoint in November. Overall, I am very pleased with Atma. While there were a few bumps, the team worked through every issue and concern I raised. I specifically recommend their Sales rep for being honest and upfront. The team was also very responsive--not 'emergency' responsive, but I never lost power, so nothing was truly an emergency. I know demand is high right now with the year-end rush, and they handled it well.

Based upon my own research for almost a month, as well as stumbling upon energy Sage, I FINALLY…read morechose ATMA. the initial advisor, Mr. Fernando Corona always kept his appointment sharp on the dot and replied back via texts and e mails in case I had any questions. After the contract was signed just about 8 days ago, I was smoothly assigned the next person, Mr. Diaz who emailed me a thorough timeline of what to expect right from HOA to Center Point permitting all the way to actual commissioning , post inspections by the City and Center Point.. To be honest, my only concern was that they have been in business for just about 5~ years Vs, other big players, but at the same time their pricing, reviews and consistent follow ups was what swayed my opinion of ATMA over other big players. looking forward to all steps and final installation and system go live by around end of September. Would update the feedback, but so far, so good. Trevor K

Paid $56,000 for a system and battery, the system works fine except I have a panel that is not…read moreworking. It has taken several months to even talk to someone about it and now they want $400 to come out and do a service call. Everything is supposed to be under warranty and when I signed the papers there was no talk about paying for service calls. Except for that one panel the system works fine. Just don't expect them to serivce anything without a hefty fee. I guess the warranty means nothing. Investigate other companies before settling on Pure Energy.

They closed- did I know? Nope... do I have solar Panels on…read moremy house from them? Yep. They are not working and I am beyond pissed about the failure to inform and direct me for warranty work.

Ali and the team provided great service from the first phone call to the actual repair service. The…read moreoffered transparent pricing which was extremely reasonable. Another company tried to charge me six times what Lighthouse quoted me for the same service. Thank you Lighthouse for being a honest company with integrity when everyone else is trying to scam the customer.

Five stars are not enough for this company. Not only are they professional, courteous, and respond…read morequickly, they really go above and beyond. We unfortunately had our solar installed by a company that went out of business and completely stopped returning our calls and emails, regardless of our warranty status. Enphase referred us to Lighthouse Solar to try to resolve our issue. Not only did they resolve our issue, they did it quickly. I cannot attest to how their pricing compares to others, but their workmanship and professionalism are worth it, even if someone else could offer the service for less. So thankful we were referred to Lighthouse Solar. They have found a lifelong customer in us. HIGHLY RECOMMEND!

Solar camera/light units never worked correctly. SAT-Energy installed 7camera/light units in…read morehomeowner association for mailbox security november 2023 and has not provided updated replacement camera ID & password list. Repeated calls to company owner from HOA and management company results in excuses (if they answer the phone) ,delays and incorrect information (if they do answer or promise something). SAT Energy never calls back or provides information like replacement camera ID#s, passwords, CPS refund information. Cameras require WIFI to be charged by solar, password, camera ID#s and camera passwords. Not one camera has ever worked in a year and a half. November 2023 to September 2025. Now they have a new phone system to avoid leaving messages and they do not answer the phone. This is a terrible company and has no professional followup on issues or concerns. The owner Rossie makes promises or suggest things but never follows through. It's necessary to call and push to the point she will attempt to make us look impolite and inconsiderate for asking for completion of anything. 7 units installed and no cameras have ever worked as expected ...even at installation. The lights have worked so maybe we should be happy with that. Don't expect any camera to ever work. November 2023 through 2024 and now the September of 2025. One star for the lights and negative 4 stars for inoperable camera and terrible customer service. - San Antonio TEXAS.

Never got what i paid for camera didnt work how it was supposed to ! communication was…read moreunprofessional , excuse after excuse almost a year later just ended up picking up i guess they only had 1 technicia because still never could fix my 1 camera . I guess big companies are priority not us regular customers if you cant handle all types of business maybe you should just stick to one !