Swearing ? This is another lie. I mentioned to you on the phone "are not listening " to my…read moreconcerns. This is the prove. You know better than anyone what am I talking about... you are either not listening or have issues .. So why hasn't been mentioned that I pulled up another cat file for last year pricing ? This is the standard of your business? Now that explains! Review your acts and your files. Ps, Good luck on your business with the way you are operating it!

I wrote a review a few months back, and I again have just been so pleased with the care and…read moreattention received from this hospital. My dog and my cat have been so well looked after. The support staff is extremely professional and accommodating. I even had a technician offer (and they did it!) to drop off prescription dog food to my house on their way home from work! It's admirable the way they extend their passion for this job. I have always seen Dr.Hume with my animals, and she continues to be the most caring and detailed vet. We unfortunately had a couple of issues with our dog while Dr. Hume was away; but the technicians and reception took over and got her in to see the other vets. The communication and dedication in this clinic, is just amazing. I can't really say enough about this place. I trust them very much with my "kids" . I truly only write this review again because my animals mean the world to me. I wouldn't trust them with just anyone. Well down #IVAH

Price and preparation needs improvement. Charged me $140 for 60 gabapentin capsules. I went to the…read morepet pharmacy and was charged $14 for 100. There are charges for everything here. I thought I would have to pay $50 when my dog farted in the car park. I changed vet very quickly.

They keep trying to sell you supplements and don't seem to give much attention or care for our pup…read more The vet was flustered when drawing blood from our dog and said that he can't handle our dog because he does not get distracted but instead keeps paying attention to what they are doing. They charge a ton for not doing much, we went for annual exam and all he did was draw labs, did not do a physical exam, said we have to make a separate appointment for that? So basically so they can charge another 150$? Probably won't be back.

Do not take your pets here if you expect your concerns to be listened to or your animal to be…read moretreated with caution and compassion. I am extremely disturbed and disappointed by my experience at Juno Veterinary with Dr. Lam. We originally came in for a follow-up appointment regarding my dog Blizzard's eye injury, not for vaccinations. Yet the focus of the appointment quickly shifted away from the actual issue we came in for and heavily toward vaccines and parasite prevention products. Before any vaccines were administered, I specifically told the doctor multiple times that I did NOT believe Blizzard's medical records from our previous veterinarians were complete yet and that I was unsure whether he was actually due. Instead of listening to my concerns or waiting for proper verification, I was made to feel like a negligent and irresponsible pet owner simply for questioning the recommendations. The pressure during the appointment was extremely overwhelming. The way vaccines and parasite prevention were pushed made it feel as though declining or waiting would mean I was failing my dog, despite me clearly communicating uncertainty about his records. The vaccines were administered anyway without giving me a proper opportunity to confirm his full medical history first. After the appointment, Blizzard became lethargic and unwell enough that I had to contact the clinic in distress. As an owner, it was terrifying watching my dog react poorly after receiving vaccines he ultimately did not even need at that time. What makes this even more unacceptable is that the clinic later admitted in writing that the Bordetella and Leptospirosis vaccines were NOT actually due until September 2026. In other words, unnecessary medical treatment was administered while my concerns about incomplete records were ignored. Instead of taking meaningful accountability afterward, the clinic's response focused heavily on protecting itself and emphasizing "consent," while completely ignoring the imbalance of power between a worried owner and a veterinary professional. Pet owners trust veterinarians to exercise caution and proper judgment, especially when records are incomplete and concerns are directly raised. That did not happen here. This entire experience left me feeling like profit and upselling vaccines mattered more than listening to concerns about my dog's actual condition or ensuring his records were properly verified first. At no point did I feel heard, respected, or supported as an owner trying to advocate for my dog. I left this experience feeling pressured, dismissed, judged, and completely betrayed by a clinic I trusted with my dog's care. The lack of compassion and accountability afterward only made the situation worse. I will be escalating this matter further because no pet should be overdosed and no pet owner should be placed in this position.

I have nothing but positive things to say about Juno. I've been a member for just over a year and…read moreit is well worth the membership fee. I've used the virtual option several times for various minor issues. Response times are pretty much immediate and I've always been provided excellent information. I've saved a lot of money avoiding having to go into any [emergency] clinic and seeing a vet for these concerns. All the staff I've interacted with, either front of house, vet techs, vets, etc., they've all been friendly and welcoming towards all pets and humans alike. The costs are always explained upfront and you can decide how to proceed. I appreciate the transparency. If your insurance company is Trupanion, submissions are direct and you'll know if you have to pay or not. There is a beverage bar with hot and cold drinks for the people. There are water bowls and treatos for the furries. 5 stars. They're excellent! I can't wait for more locations!

Best service. Everyone is amazing. Dr Walker is so kind and treats both my dogs with care…read more Love everyone here.

Took our pup on a Friday night of a long weekend! Everyone was amazing. Great care was given to…read morehim. Many tests and Rx were given. Very happy with the service. All staff were very kind and helpful . We were there approximately 3 hrs. Not a long time considering all that was looked after. Highly recommend

Prices have risen a lot. Patient rooms are dirty. Vets are pleasant but ever changing. Lack of…read moreinvestment in facilities. Counters have chips and chunks out of them. Vets are over worked

Ignore all of the OLD reviews about RYAH, they're irrelevant now that the practice has been sold to…read morea corporation and the entire business model and staff have changed over. We have been loyal to ryah for many years but are horrified after recent experiences. What USED to be an expensive but loving, knowledgeable, and safe environment for our pets has now been sold to a terrible corporation whose only intention is to thicken profit margins. Their new business manager Alana lacks compassion and frankly, interest in maintain relationships with decades long clients and patients. The vets aren't as knowledgeable or thorough and they are not willing to go the extra inch for your animal in an emergency anymore. They don't even return voicemails anymore! I'm making the difficult decision to leave.

I took my kitten here after reading a number of the reviews and I'm very happy that I did. I was…read morewarmly welcomed by Alyshia at the front desk and proceeded to chat with the other people who were also in the waiting room. Each of them had been going to this clinic with their pets for years and were very happy with the service. I saw Dr. Grieve for the check up and yearly shots and she provided me with lots of information and also answered my questions patiently and kindly. She was great with my kitten, Ella. If I have any other concerns with either of my cats, I'm definitely coming back here.

We have a new rescue and needed a new vet -- tons in the area but Kingsway came highly…read morerecommended... well can't speak for how good they are after leaving a voicemail two days in a row asking to get an appointment still waiting to get a call back . Not feeling the love... guess they do not want my business . Found another clinic in the same neighbourhood that actually got Us in same day and were fabulous from a service perspective . There's a lot of competition !

I called in to ask about an email to submit my resume and cover letter for a potential job…read moreapplication to get my resume and name out there and see if anything were to open up. Then the phone was answered by an older man who I assume is the owner or Veterinarian in a very rude manner. I asked about their email and he rudely replied why are you sending your resume. I then explained in the hopes that there was a possible position that needed to be filled somewhere down the line to which he replied "is there a job posting?". I then replied that there was not, he immediately interrupted me raising his voice saying "then don't call here again!" and hung up before I could say anything else. I am a university student looking for summer work and his response to me just asking for an email is rude and despicable. That is no way to treat any stranger over the phone just asking for an email. It was extremely unprofessional and I severely warn anyone to stay away from this clinic. Terrible customer service.

My experience was that I received service on short notice, but I'm not convinced it was good…read morequality, and it was at best delivered in a surly manner. I don't want to take my cat here again. This place has good reviews but I think people should know service may not be consistent between customers.

I got connected to Dr. Conway through a referral from my vet. My dog had a dental abscess at the…read moretime of the referral. I found the clinic to be very efficient and accommodating when I asked for an early appointment as my dog was suffering. I found Dr. Conway to be very patient, compassionate, thorough and knowledgeable. I am so thankful for the care that Martin vet clinic and Dr. Conway have provided.

We've been going here for years with our family pets, martins has great staff and treat our dog…read morevery well,

My go to vet for 15+ years. Honestly work, no ridiculous prices. I like the place, but my cat would…read moredisagree. Versus the alternatives, this is one of the better places.

The vet techs are lovely folks. However the vet is…read moreunprofessional and ALWAYS late even if you book your appointment first thing in the morning. expect to be waiting a minimum of 30 minutes to a maximum of two hours for your booked appointment. booking it first thing doesn't matter either, we waited 30 mins outside in the cold with one of the vet techs because the veterinarian was late to open up.