Showed up 5 hours late, then took lunch. contacted sales and the project manager and I got was uh…read moreuh uh. after spending 2 hours on the phone and wasting a day off, the cancelled the job and left. look else where, not the same Suttons as it was.

Had to have my roof replaced, looked at roofers on google and I looked at the reviews. Sutton's was…read moreabove all other when I read many reviews. Chris came to my house, explained in detail the work they perform, showed me the best way to solve my problems of my 20 year old gutters. He was very knowledgeable about this type of work. He took pictures, shared them with me and explained what needed to be done. The employees were very good, friendly and hard workers. They were dedicated workers who worked and produced a quality job. They finished, gather the trash, ran a roller magnet to make sure no nails were left after the job. My roof looks great and very satisfied with the work done by Sutton's employees. I would recommend them highly.

I called Gabe's because the company I got my roof done with is either out of business or not…read moreansweriing their calls. There was a shingle sticking up on our ridge cap. Not only did they come look at it they fixed it free of charge. This seems like a small thing to some people. but knowing it's fixed and there wasn't any major damage is a load of our minds. The fact that they did it free of charge is amazing. Thanks to everyone at Gabe's who made this happen. Andy and Leslie Seck

From the process of the estimate, to the contract, to even getting issues resolved--nothing but…read moreproblems, being interrupted by people, and quite frankly, some shady business practices. You should be well versed in contract law, paint colors, and triple check any paper against what is verbally discussed if you decide to use this company. Apparently they are very good at saying one thing and writing another. We'll start with the estimate. There is NO transparency in prices. If you watch your money or live on a budget at all--this is not the company for you. They show you photos of all these great doors, tell you to pick one, and then they'll start looking up prices...after they've talked your ear off about it for 30+ minutes, and you don't want to go through the entire 30 minute process again to guess the cost of another door. Simple list of A door is $X? They don't have it. I was told verbatim, "the brochures don't come that way." So apparently salesmen knowing the prices OR even the novel idea of using a pen to write down the prices hadn't occurred to anyone. We agree on the price, anyway, despite feeling like that was all a plot to hike the prices of the products. Slightly higher than others in the area, but we went with what we thought was an organized company. We requested the color that matched our siding. What I specified as the important part--that it match our existing siding. Not a problem, Brett says. We've got that. He writes down a color name. I'm not a door salesman. Or a paint salesman. I don't know one color name from the other. I just know he's shown me 9 colors and 57 doors and one is the color of our siding, plus that this meeting has gone on much longer than I expected an estimate over a door to go. That was in August 2023. The doors finally arrive from the supplier in February 2024. One possible date was given for install, so we took it, not feeling like there were a lot of options. They arrive (earlier than stated and sat in our driveway for a while before ringing the doorbell), and immediately start to work without even checking to ensure the product was correct. No, "would you look at these doors to make sure it's correct?" Nothing. I don't see the doors until they've got my old one already off and who knows where?! It's not like I can say "please put the old door back on because this isn't what I ordered." It's gone. The color: very much NOT the color of my siding. Grey. Blue grey. It's a great color of grey! Beautiful, really. The problem is: My house is brown. If you've ever looked at grey next to brown and kept from losing your lunch, I applaud you. The two are not even slightly complimentary colors. No one with any sense of a color palette--like someone who sells things in different colors for a living--could say these colors go together. So of course I am upset that I thought I was getting a beige/brown tone door and a blue/ grey one showed up. I call in to try to figure out what can be done. I am interrupted by Stacey. Repeatedly throughout this 30 minute call. Stacey doesn't understand why I would want to see the range of prices a product COULD cost before I buy it. Stacey doesn't understand why I might be upset that this is not the color I thought I ordered. Stacey assured me that even though she wasn't there, I was definitely shown every color in a correct representation and weighed my options. Stacey cannot tell me what comes next in the process of fixing this despite that I indeed tell her this is not the color I was *shown* in my house during the estimate and writing of the contract. Yet when I call back, I am told Stacey is the only person who can address this problem. So does Stacey know how to address the problem or does no one knows how to address the problem? Spoiler alert: it's no one. Which means I dig out the contract and the estimate, each of which actually list different colors but because the *contract* lists the incorrect color and obviously verbal remarks aren't worth the paper they're written on, they choose to uphold a piece of paper due to me not being able to correct the salesman that in fact, the color I asked for that matches my siding is called "heritage", which is beige, and not, in fact, "sandstone/beige", which is not beige at all, but grey. The verbal assurances that it would match the siding mean nothing--which, yes, may be contract law 101, but just another example of why you can't trust anything someone here says to you, nor do I think most of us would be able to correct door paint colors that are specific to a single supplier, having seen a single sheet of paper where we were unable to read the tiny font of the paint color, for under a minute, after saying "yes, this color matches my siding" and being assured "this is the color that matches your siding." So, know your paint colors, triple check your contracts, and never have an issue that you expect to fix, because they will help you with exactly none of this. They'll collect their $.

I had a meeting with a sales associate for a garden window install and after arriving on a price i…read moretold him i would think on the project and let him know. I called back to give them the green light on it and was told now the price we agreed on was going to not be honored! They now wanted 300.00 dollars more! Not good business! And to lose a 3,000 doolar job because you want to squeeze 300.00 dollars more is plain ignorant. Too bad they could not have honored what my estimate i was given said!

They Came To My House for A Free Quote On My House Roof. They Barely Were Able To Follow Along With…read moreTheir Book. He Said He Would Send Me A Quote. But They Have Not Sent AnythingThey Came To My House for A Free Quote On My House Roof. They Barely Were Able To Follow Along With Their Book. He Said He Would Send Me A Quote. But They Have Not Sent Anything. Terrible Company Would NOT Recommend!!!

Had windows and siding replaced. Workers were very meticulous and did a very good job…read more Unfortunately in this day and age you are happy if they just show up on time, but this group not only arrived punctually but did a very professional job of installing the windows and siding. They also did a great job of cleaning up at the end of the job.

Griffitts Construction did a great job on my roof and siding! Gwen was awesome to work with…read morethroughout the entire process. She listened attentively to all my concerns and ensured they were promptly addressed. Highly recommend!

Midwest replaced 11 windows in our house. I got an estimate from another company and it was almost…read moretriple for the same windows. When the two men showed up to install the windows , they were very polite and seemed to work well together. We are very pleased with the windows, insulation, trim,caulking and left nothing behind. Done in a day and right on schedule. Can't say enough about this company.

The product quality is good but the craftsmanship is very poor. Just like other reviews, I have…read morewavy siding, a piece of siding falling down, an exposed electrical outlet with no cover, exposed nails that could have been avoided had they just went a 1/2 inch higher and I could go on. The contractors that did my house did not pay attention to detail. I feel like the contractor was in a hurry to move on to the next job. I chose Midwest because they had the lowest bid, but had I know the quality was going to be this poor I would have went with another company.

Needed new roofing, job went fast and looked great. Price was i guess normal. Now 5 years later I…read morefound out the roofing was cut too short on the drip edges allowing water to wick/capillary back under the roofing and running down my walls under the siding. My back bedroom from the foundation and up are water rotted. Sill plate, rim joists flooring, wall studs. Could be 25K in damage and insurance wont pay, and this guy is not to be found/

Just had our new windows and doors installed and love, love, love them! Ordered them through Paul,…read morethe owner, which took about 8 weeks for them to come in from the manufacturer. We ordered full screens but half screens came in so we have those in right now until the correct ones are delivered. BIG shout out to Zack and Greg who installed them! They did a fabulous job, very professional. I just cant stop looking at them. My dog likes the storm door that opens either at top or bottom so he can look outside. I would definitely recommend this company if you need new windows and doors! Update: the window screens that were installed were not the full screens we ordered. They were supposedly reordered the day of installation, June, and its 4 months later and we STILL do not have them. We are constantly calling and getting one excuse after another from the owner. Really like the windows and doors but customer service is not good at all. Will not recommend this company for this reason alone.

I found tyler on Facebook and he did some painting for me, as well as a bathroom remodel. I am…read morepleased with the outcome and will be hiring his services again. I called multiple places for quotes and he gave me the best value and quality, exactly what I was looking for.

From the owner: I offer my services to springfield,chatham,jacksonville, and surrounding areas. I have 6+ years of…read moreexperience in the residential remodel and construction field, providing me with ample knowledge and quality craftsman. Some of the services I offer are kitchen remodels, bathroom remodels, painting, deck builds, window and door installation, and many other services. You can message me here to inquire about a job or contact me at 217-441-3747, and I will be glad to help you out.

It's been 6 months and no windows they are liars! Needless to say they have my $1500 dollar down…read morepayment and will probably keep it and will get nothing in return.

This company SUCKS! Do NOT deal with them!…read morewe've been reattaching siding, and trim constantly

My son contacted him as his rental home was experiencing a leak coming into the dining area around…read morethe chimney. They sent two guys and a 20X20 tarp to cover the area above the kitchen and ducked tape the tarp to the chimney and charged $700+ for two hours of work when all they had to do was get a chimney kit and install it as the leak was around the chimney due to the flashing being blown apart in a recent storm. They said they would knock off $700 if they got the roofing job. They never called my son with a quote of the repairs or inspected the inside of the house to see where the leak was. What a rip off artist. I am a 72yr. old U.S. Marine, and I have never experienced such gross failure to consider the customer and give them a quality job for their hard earned dollars. Why cover 400sq. ft and charge that price when a simple fix would have done the job? I have pictures to prove the facts! They even left trash from the roll of duct tape and plastic tarp lying on the ground. They ripped my son off because he is living in Chicago. I have 9 rental properties in Springfield, but my will was ill and I could not get up there to repair it and save my son the hassle of dealing with a person who grossly overcharges for their services. Only a fool would consider giving them any business!!! I have only written one negative review in my life, so I do not make it a practice to do this. I have owned my own small business for 40+ years and know how hard you work to keep a good reputation and keep customers happy. I really feel that this roofer would never be given a moments consideration for work on any of my other properties!

From the owner: Your roof is the largest and most immediate line of defense that protects your home and those in it…read morefrom extreme temperatures and unpredictable elements. Having a reliable roofing contractor you can call on is vital to keeping your shingles intact and your home safe. The team of professional roofers at All Around Roofing & Construction in Athens, IL, is dedicated to helping commercial and residential clients throughout Peoria and Springfield get quality roof repair and installation services at pricing they can afford. Whether it's finally time to replace your home's outdated shingles or storms have ravaged your commercial building's exterior, this full-service roofing contractor has the knowledge and the equipment to tackle jobs of all size and complexity. Choose from a variety of shingle designs and colors to find a style that matches the rest of your home. From roof coatings and waterproofing to roof cleaning, their craftsmanship will increase your home or business's curb appeal and stand the test of time. In addition to their superior roof repairs and replacements, their team also provides cost-effective home improvement solutions, including siding, drywall, and gutter cleaning and installation. They also offer expert mold testing and mold remediation services. Trust this licensed, bonded, and insured contractor to complete exterior renovation projects that will leave your commercial or residential property fortified, safe, and looking its best...