If I could rate this experience below Zero I would surely do so! SCAM SCAM SCAM SHAME SHAME SHAME
THIS IS A EITHER A SCAM or Tthe MOST UNORGANIZED event I have seen in m 47 years of life in US and in Europe!! BUYER BEWARE. My husband is a former customer service trainer and he found this APPALLING.
I was mortified and angry.
1- Upon spending $120 for 3 groups of tickets, an email I receive says basically "NO DETAILS, no voucher code to get into the app and NO LOCATION details until day before event.
My parents began to feel very worried with no plan ahead of time. So when we arrived, we stood on a corner for 45 minutes syncing up all our phone apps and codes with unparelelled confusion and not enough time to familiarlize with path.
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2- NO MARKED PATH, NOT EVEN ONE live staff member handing out paper maps or giving explanations or help services to troubleshoot apps, codes and location- not even ONE real paper MAP.
3- NOT EVEN ONE OR TWO personal guides/ especially hired dressed up characters along a path or phone support at time of event
Also there was no public library or church bathroom offered nearby. Friends who came 40 minutes for event could not find a restroom. You need to choose a PARK with public bathrooms next time. This is completely ignorant customer service wise especially for an event outdoors
SCAM SCAM SCAM read more