What a bunch of dishonest cowboys. My wife has just picked up our car from an MOT with CM Autos to find that the drivers side window has been damaged and no longer opens. It was working perfectly before it went in for the MOT. I know this as my wife opens it everyday to reverse down the drive. She took the car straight back to the garage who told us that they started opening the window and it dropped down so it wasnt their fault and it must have already been broken. My wife returned home and we phoned them, only to receive a different lie, that they had wound the window down and then it broke when they tried to wind it back up, still they would not accept any responsibilty. I then went to the garage myself where i was told a different version of events by the garage owner. This time he said that the window would not open from the beginning. He said that they had to open the window for the MOT but i have since checked and the MOT does not even require the opening of a side window. I did find it strange that if testing the window was necessary for the MOT why did the car pass the MOT, surely it should have failed in that case ?
We have been fed one lie after another from these jokers. Some heavy handed mechanic has broken the window and I am convinced that they thought if they kept quiet about it we may not notice for a week or two and then we would assume it had just broken. I was also told that if i didnt like it i could take my business elsewhere, which i will be doing, whilst telling everyone i know what an awful company this is. What annoys me the most is the blatant dishonesty they have displayed. They did not even have the decency to tell us it had happened or give us an apology. I strongly advise that you avoid using these muppets. read more