It was the worst business experience I have ever had! Could not get anyone to communicate with me…read moreas a customer! The front desk person acted like you were bothering her if you came into the office. They didn't mind taking my down payment for the project, but I could never get anyone to give me a status of said project. I called and left a message at every extension in the office and sent an email requesting someone of authority. Please contact me, but no one cared to respond to any messages left. They say, " No job too small." I think they need to rethink that motto. I have talked to other people who have had the same problem with this company. I would recommend using another company.

Brownsville Welding made several pieces for my wedding, and they did a beautiful job. They made a…read moremetal arch for the alter and several centerpieces that supported flowers (pics attached). Everything was on time and beautiful. Couldn't recommend them more!

Brian was amazing. Quality and quick turn around so appreciated. Rare to find this type of…read morecraftmanship and especially in this area. Much appreciated!

Absolute perfection! Quality beyond expectations. In this day and age to find an upholsterer is…read morerare and we are lucky to have one in Fort Walton Beach. Caution though, he is one busy man. You wait maybe a month or two, but it certainly worth it. He took a 60-year old chair and brought it back to life. Can't say enough good things about this man's work.

So glad I found Bia's! Great place to pick up loose teas or have a cup there. There are local…read moreartisan products for sale and she even offers sewing, jewelry making and other crafty type classes. I am picking up sewing again and I love coming here because Bia is a great teacher and offers a relaxing atmosphere.

Decided to try some local shops while in Pensacola for the day. What a find!!! She keeps a nice…read moreselection of teas and lets people try samples. The Thai tea was fantastic, but the bubble tea was just the thing for a hot day. Sweet, creamy, deliciousness with starch bubbles for texture. YUM!!! She also has a variety of local made clothes, jewelry, art, and more. The prices are very reasonable. If you find yourself in town, stop in and check it out.

Very good contact info, have been called and texted with updates throughout the delivery. Can't say…read moreenough good praise about the way they handled the delivery. Well done.

Same day service for fill dirt! Excellent staff friendly…read moreprofessional Price for 2 tons fill dirt 150.00 Couldnt be happier! Thank you Mary Szafarek

Navarre 3D printing shop blew my mind! From all the different printers and materials for sale to…read morethe willingness to do custom work from a drawing I brought them. Mr. Trevor and his wife worked with me through initial design and revisions to create a product I was beyond happy with! Even through their recent move, they kept in contact and ensured I got my product completed when I needed it! I will go to them for all future projects and production printing when I can! I've added pictures of this phenomenal product!

Wonderful quality prints, and reasonable return time. Owner is very knowledgeable about printing.read more

I had an amazing experience with this company! They delivered high quality service in a timely…read moremanner, and the staff was very helpful! I will definitely use them again.

I have used this company to clean my tile floors and my area carpet…read morerugs. They work is great, timely arrival and departure and no mess when they leave. No smell from dirty carpet machines!!

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

great company that provided a quality service and the communication was above and beyond. I'll…read moreabsolutely do business with them again!