I'm a single mom to 4 kids under age 10. After moving in to one of key managements properties I…read moredeveloped pneumonia. A week after my diagnosis I was in the hospital due to my symptoms not subsiding even after antibiotics. The doctors asked if there was something at home I was being exposed to that might be aggravating my symptoms and not allowing them to resolve even with treatment. A week after that my 10 year old that lives in the basement was diagnosed with a case of pneumonia as well. Let's mention that pneumonia is not contagious. Neither her or I have a history of lung problems or pneumonia and have never been diagnosed with it before. The house was listed as a "no pet home" and after moving in we discovered dog urine and dog hair in the carpet everywhere. When I called the property, alexius said that she knew there was dog urine but they had it shampooed. I explained I was allergic to dogs and asked for the carpet to be replaced. Even offering to front the cost myself. She said that the owner of the home refused. I told her I have 2 very young kids that roll around on the ground and she said that simply wasn't her problem. I found black mold in the basement and inside my dishwasher when I took it apart and when I called the regional manager she asked if I ever considered cleaning. I was in tears and said my daughter and I are both developing lung issues and I was scared for our lives living somewhere I suspect black mold to be an issue in. She said I could pay 2 months rent and break my lease but under no circumstances would she let me out without paying extra. She followed that with saying she would make sure and make a note and tell everyone that works for key management that was her final decision. She promised she would send a someone to preform a moisture test within 48 hours. That was July 1st. Almost 2 weeks later there has been no one sent out and no further communication from key management to check and see if our health problems caused by their property was better. My daughter is now waking up with swollen eyes and is having severe difficulty walking up and down the stairs due to her breathing difficulties. After looking at reviews, this company is known to not care for their tenants and to cheat and lie as much as they can.

I had been working with a agent named Ashlee for the past couple of days. We had set up a time that…read moreworked for my schedule and she seemed really nice. I called to let them know that I could take the earlier time slot. The guy that answered the phone seem eager to help. When I arrived at the property there was people all ready there to view the property. Mind you I only arrived 10 minutes before my schedule time. I waited in my car to see if they had just over lapped our time, but then another person came to view the property. To me this is very disrespectful to your clients. I was not told that I would be sharing a viewing or that it was an open viewing and other clients would be there. I called the office and asked if this was normal. The lady said that it happens all the time. I told her that if I would of known I wouldn't of schedule a time for that. As a client this is unprofessional. Let your clients know ahead of time. So thanks, but no thanks. You have lost my business.

If you are planning on moving into one of their properties, beware. Do a thorough walkthrough, keep…read moreany and all papers, and if they fix something get before and after photos. We lived in our rental for almost two years when reliance took over the property. We looked at the reviews online, and even though they weren't great we decided to give them a chance. That was our fault. Reliance isn't necessarily slow to fix things, but it's not going to be done right the first time. We had them out multiple times for water leaking in the house; the roof, the basement, the foundation, the back door. I spoke to the VP of the company (Cassandra) in person about these issues. Not only did she call the things cosmetic and no big deal, she also said she had no experience in this field until she took the job. It's pretty evident how it's run. As of leaving the foundation and basement are still an issue. After the lease was up we decided to move out. After our cleanup was finished we received a bill from them for over $900. Some of the things being charged were to fix the ceiling (what they called cosmetic before), to re-stretch a carpet that was at the end of its life (their contractor had previously glued it down before we left) and various things with no clarification. After disputing the charges through several emails, asking for clarify pictures, material lists, citing laws and finally threatening to take them to court, they backed down. They refused to clarify why things needed fixed, instead they sent the same picture four times with no clear repairs needed. This company will try and bully you into submission. Do not back down, continue to ask for them to clarify, that is on them to do. They will try and push their move-in way cost into the previous tenants. And the VP Cassandra,

Do NOT move into 542 S Marcilene Ter 67218!!! I succinctly asked reliance what the neighbors were…read morelike when I came to look at the house the first time. They replied that they did not know, / they pointed his car out to me. When I came to take a second look at the property I asked again what the neighbors were like because I did not want to live around any difficult neighbors or noisy neighbors or neighbors that had police out all the time. Both the neighbors sharing the duplex behind here 541 Marceline Terrace that share a back wall w the unit and the neighbor that lives the next-door over to the left over are harassers. The old couple son has some sort of crippled legs, but he pretends not to know anything about it until he walks away. Then they have guests there are these huge Black people that are black as the night and overweight and they're like 6 feet tall or taller. They entered my home while I was inside taking a shower !That is illegal unlawful entry and aggravated harassment. They immediately started harassing me and yelling into the house and coming around asking me if they could use the swing and doing disgusting things like pulling their privates out and putting under arm odor all over the house. When I called the police, the second time they let me know that there have been multiple phone calls about the neighbors being harassers and disturbers of the peace. The next-door neighbor is a white lady and she charges everyone even the people to come to cut the grass yelling at them and trying to get them to fight her and pretending to be Japanese. The son that's like 50 yrs old has all of these minority gang guests that come by all of the time harass and talk to whoever's inside of here and knock on the door / he pretends that he's a little kid. Then he pretends to get upset and tries to enter the home. Twisting the doorknob.Him and his guests have entered my home illegally three times / refused to stay away from the front door. He then gets home and pretends that he's living with me from outside the house, etc. etc. He complains and whines all day from outside.There's no way that reliance did not know about this and about the police calls complaining about the neighbors. All of the other neighbors are normal people that are between the ages of 30 and 70 years old that have normal intelligence, but it does not matter because the people living in the other half of the duplex don't do anything but disturb the peace and the same for the woman living to the left. Reliance told me they exterminated when I moved in. I had to force them to exterminate and then they said they exterminated for ants and spiders, but I caught a huge wolf spider a couple of days ago. Reliance pretends not to understand what unlivable conditions are . I do not believe that they did not know that I would need a restraining order on both of these neighbors to stop them from addressing me all throughout the day and night and bringing obnoxious guests. They keep stopping in the front yard/ having their dogs in the front yard peeing when they were actually taking the dogs for a walk. One of the neighbors saw me talking to my daughter that was Fair skin / started honking her horn standing around / trying to ask me if she could be my daughter instead, but she is jet black / my skin is almost yellow.She had never met me or anything. They tried to fight me about spraying and told me that ants were from the rain.I have not seen one ant since about a week after the exterminator left. The house was just completely un exterminated /they need to sell it to someone because there's no way that they're going to be able to lease this unit without lying about these neighbors.They also bang on the walls / tell you that they're watching TV with you! Like some Motel6!He is just trying to humiliate me because he's too old / nerdy / especially compared to the other neighbors living around. Reliance needs to sell or go to court for early termination fees / damages for putting on a show in a nice quiet neighborhood About the daily nonsense. I have asked for reliance to cancel my lease and refund my early termination fees, or negotiate them with me based on this, and them constantly trying to enter the home illegally and pretend that they are living inside with me!

Short version, 10/18 house shot up, no call or an ounce of compassion shown towards me or my grands…read morethat were in the house. 10/20 a letter that was from Michael and Cedar Mills wanting out of my month to month, gave me 30 days to exit , Michael stated he did it to avoid me having an eviction on my record. In the meantime they wanted me to also pay the $1695 while I was to also be moving. THEN I received an order from the court to be evicted and the date was like 10 days away which means that Michael had been lying to me all along because I NOW HAVE AN EVICTION ON MY REPORT!!. Before this happened they wanted me to get renters/liability in the amount of $100,000,000. They used my trauma to remove me because I would not sign a lease because of that. DO NOT RENT FROM THEM THEY DO NOT CARE ABOUT ANYONE AS A PERSON. I NOW HAVE AN EVICTION ON MY REPORT!!

Cedarmills is a professional and personable management company. They advocate for both landlord and…read moretenant to insure a fair outcome. The owner of the property I rented hired a realtor to sell the property, however in the process she attempted to bypass the management company (Cedarmills) in effort to circumnavigate my rights as a tenant. I left the rental early based on promises from this realtor which she later denied and refused to honor. When Cedarmills was notified of the issue they quickly stepped in, rectifying broken communications and launching a thorough investigation to mediate the situation. If it would not have been for the management company I would have been taken advantage of and my legal rights negated.

Very happy with this company. Found a tenant for our rental house very quickly. Would highly…read morerecommend.

From the owner: Residential property managementread more

When we decided to sell our house we thought long and hard about who to use for our realtor. I…read morehave many realtor friend and acquaintances so chosing one was difficult. I've known Samar since elementary school but are not close friends. Other than a facebook comment here and there i hadn't even spoken to her since high school. Something said i needed to call her so I did. We had the best time catching up and going over our home. She is friendly, warm and knowledgable. the best part was that that her team got our house sold in 24 hours after it hit the market. in the middle of all this my mother passed away and she helped me with making the sale and closing so smooth and stress free. I highly recommend Samar and her team for your homesale.

Love working with Samar and her team! We have used Samar's real estate services twice now. The…read morefirst time to buy our first home, and then most recently to sell that home and purchase our forever home. She is veteran real estate agent with years of experience in the market and knows all the ins and outs of buying and selling. We appreciate her vast knowledge about the market and homes/neighborhoods in Wichita, plus she is very easy to work with. We had sellers on our most recent home that were not easy to work with, and Samar used her skills to expedite the process and get us the best buying price possible. Highly recommend Samar and Associates.

New Tennant the leasing office and matience staff are amazing process was great ... Units are very…read moreclean and quiet no drugs or riff Raff here...

Moving into Eastgate apartments with the best decision I've ever made My two bedroom two bath…read moreapartment is absolutely beautiful and spacious My grandson loves coming to visit and all the room that he has to play and he loves having his own room and bathroom. The manager Monica is absolutely fabulous and gets things done that need to be done and always listens to any problems that you have no apartment complex is perfect but to have a manager that does what's needed to make you comfortable there is an absolute bonus, I have lived in apartments for 30 years and this is the best one I've been in so far I plan on staying for a very long time , if you're looking for a nice place to move into consider Eastgate apartments there might be other bad reviews on here but most of them are from the past when they had different management this place is absolutely fabulous spacious and very comfortable living they also have a gym and a swimming pool which I absolutely love and as before great management!

Been having cockroaches since day 1 I have been asking Vanessa at least once a week notifying her…read moreabout the problem but she says I'm arguing with her I just want the problem resolved or my money this place is infested with cockroaches she is a very rude lady

I Do Not, do not recommend Northstar property Management. First off you don't get a prompt response…read morewhen you do reach out if any response. Second I'm currently receiving emails for late fees that's bogus. There's no way you can have late fees on a zero balance or if rent was paid before the 8th of every month. By far this company has been the worst property management. Geez this company is worst than Point Guard Management. I would truly rate them with zero stars. Run do not walk away from this company.

I wish I could rate her with a million stars! Debi Strange stood out with her personalized…read moreapproach. Her customer service was unmatched, and she tailored our search to fit our lifestyle and budget. She took the time to understand our preferences and lifestyle. This was evident when she found homes for us to view in neighborhoods which were close to stores and other vital services that matched our wish list. Using this list, we visited some interesting offerings in Wichita and in the surrounding areas. We then could take a good look at each home. I cannot recommend Debi enough if you are looking for a great agent! You won't be disappointed. We could not have asked for a better realtor experience. If you're looking for a good realtor, look no further--she is the agent for you!

Couldn't have asked for a better broker than Debi. She made the entire sale/ purchase process very…read moresimple. She's got great insight, knows the market, and was always available when we needed her- even after closing.