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    Recommended Reviews - CMU Health

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    7 years ago

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    Samantha S.

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    Karu Medical Associates

    Karu Medical Associates

    3.5(4 reviews)
    3.8 mi

    I would give this place zero stars if I could. For starters, I was told in order to be seen there,…read moreit was required to do a virtual appointment. When I had the virtual appointment, it was an under 10 minute conversation that involves nothing medical, basically, just an introduction. I then received a bill two months later for almost $300 for the "office visit". They really need to be telling people that it is going to be coded as an office visit and will go towards your deductible. When I called the billing department, they relay that it would be like this at any doctors office. After calling multiple doctors offices who do not require virtual appointments, I will be seen elsewhere. The officer manager couldn't have cared less. I'll be going somewhere else where they are more compassionate.

    The doctors here are all wonderful and very caring and very knowledgeable. The wait time to see the…read moredoctor is also short. Unfortunately the desk staff is not so great. They are not very nice when scheduling an appointment and if you have any other questions, they are rude and act as if it is a huge inconvenience to get that answer for you. As for getting a procedure scheduled , plan on waiting at least 3 days to here back from them. When I called 2 days after seeing the doctor the scheduler said " we don't move that quickly"!!! Can't believe she would even say that! She is pretty much saying she is lazy and sucks at her job! I am a pretty healthy person so I don't need to go there that often but I feel sorry for anyone that needs to see them often or has to get procedures done frequently. If I didn't love the doctors I would probably find another provider with more helpful and nice staff.

    CMU Health - internalmed - Updated July 2026

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