This group recently moved into Coast Therapy. I went for a massage for the first time here and it was sooo therapeutic! I didn't come here expecting a relaxing massage and they certainly delivered. The whole time was the "good pain"-- when I came home after, my stiffness was completely gone! Jake is awesome and I will certainly be going back! You can also book appts online and do all your intake forms online ahead of your appointment. The space was minimal and clean. read more

Unreal experience! I made an incredibly last minute appointment and was very happy to even get in, but was blown away on the positive and efficient service not to mention the crazy effective massage. Highly recommend Jacob Anderson (RMT at MR Massage Therapy Clinic). I had a massive hike preceding a long weekend of sports so full body muscle soreness; in addition I tend to have constant neck pain which gives me all-day headaches. I was just looking to get a quick fix on the weekend soreness and had remembered recently looking at a Facebook post mentioning Maple Ridge Massage Therapy Clinic had some fantastic RMTs so I made an appointment with Jacob Anderson, a RMT at the clinic. I walked in and was nervous on my last minute decision because the clinic wasn't 100% aesthetically pleasing but I was greeted positively, swept into my appointment on time, had a quick 5 minute conversation with Jacob regarding exactly what I wanted to get from the appointment, followed by him giving me a mini game-plan describing how he was going to make that happen. He had such great relaxing tunes, I like having occasional spurts of commentary but not the entire time and he read my social cues perfectly, he was an incredible RMT and knew exactly what he was doing, it was very sports-massage esque which is what I needed; I was just overall impressed. I walked away less bodily sore and my neck felt great, I didn't have headaches for days (which is fantastic for me). He had small feasible recommendations of what I should do to improve my neck and back. It was also reasonably priced for the hour I booked for. I 100% will be going back and recommend Jacob to whomever needs a bodily fix up. Thanks Jacob! read more

I've been a client here, off and on, for about four years. All of the massage therapists I have used have been super. However, I try to book with Holly. I find that she is very competent and definitely able to meet my needs. As well, the environment, music, etc. is great. I'd recommend to anyone. read more

This BUSINESS was a joke. I didn't get a massage. I barely got through the questionnaire that was thrust upon me via IPAD before the 30 mins. that she had scheduled me in for was up. I was charged $61.90 + $3.10 GST for pushing buttons on an IPAD and a service that I did not even get. I will NOT be returning and I WILL be making a formal complaint and request for my monies to be returned. This business is located in a rough area of town and beside a funeral home, and had their doors open and fans blowing air and dust throughout the waiting room. No apologies just "will that be visa or mastercard". Telling everyone. read more

Jennifer goes above and beyond to help her patients. Yes, you have to fill out a form in your first appointment, but that's only because she is very caring and attentive to your specific needs. Seriously, I have seen SO many physios, RMTs, kins, chiros, specialists, etc since my MVA, and I have never met a professional like Jennifer. She really knows her stuff and truly cares. She even has an app to help guide you through specific exercises. I highly recommend this office. Convenient, central location too. read more

Firstly I filled out the online health care questionnaire in the week prior to my appointment which takes easily a FULL 10 minutes. Then to arrive at my appointment to then review and re answer the exact same questions again I thought was redundant. Also time consuming as you are booked for an hour massage ($110.00 +tax) but no one says anything about the 10-20 minutes they want to talk about treatment and past medical history (that they already have in the file in front of them) costing you roughly $20- $40 to confirm information they already have. If this is a requirement then the patient should not be paying for the time as if they were getting the medical attention they came in and are paying for. Even after explaining my particular problem I had expected a professional back massage. Instead my therapist only focused on the one shoulder I was having the most difficulties with. He never touched my head or neck or even massaged my lower back which I had also mentioned was bothering me as well. (At the time AND in the online questionnaire) The clinic has NO professionalism. Back massages do the back upper and lower. Sometimes incorporating the head/neck, arms, buttocks and legs, not just a shoulder or spine or lower back. Where's the therapeutic value in that? On the same day as my appointment I had also made an appointment for my partner and his appointment was just after mine. To my surprise he was home not 20 minutes later incredibly upset, confused and now in a large amount of pain. For some reason his therapist Jennifer Slauenwhite , after his 10 minutes of re questioning said to him that she would not be able to provide him treatment that day because he had crossed some boundaries. When asked what they were she got up and asked him to leave. Again when the receptionist was asking my partner what had happened and why he was leaving so soon Jennifer Slauenwhite interrupted them and again asked him to leave. He then did so. Jennifer Slauenwhite is Incredibly incompetent when it comes to the job of a therapist, and health care provider! She could not even explain properly or truthfully to my partner or myself (through the Secratary) or even the establishments owner why she had the audacity to refuse him treatment. She had a different story for everyone. Both clinic and therapist and even the owners did nothing to even try to resolve this matter for over two weeks. I had to call them for them to finally give me a call back to discuss the matter. Considering I received 12 emails and 6 text messages regarding the appointments we had with them there is no excuse for this lapse in time. I can only review on my experience with this establishment and in my opinion there was many issues not explained or dealt with properly. Jennifer Slauenwhite,You hurt a patient without even touching him, which you may have thought you were avoiding by refusing him treatment. But you did the exact opposite of what a professional health service provider should do, you made an oath to do no harm and you harmed him considerably by making him feel he did something wrong and was told to leave without explanation. Dismissed from the establishment in an abrupt and demeaning manner. I hope you are extremely proud of yourself or deeply ashamed. To the owner Anita, you need to understand that the therapists you hire are a representative of your "recently acquired business". People will read these reviews and make their own assumptions but from the looks of it We are not the only patients that have had an unpleasant experience with you and Maple Ridge Massage Clinic OR Coast Therapy whatever the name you give it will not better your business or ability to really help patients in need (which is what you so desperately claim to do but obviously do not). Additionally to this review my partner will be filing a formal complaint against Jennifer Slauenwhite to the College of Massage Therapists of British Columbia. read more