most of physicians in the office seem to work efficiently but the the last three visits with Dr…read moreFernandez specifically I have had to wait well over an hour past my appointment ! it Seems to be only her that can't seem to keep her appointment schedule! It's time to find a new doctor because they don't think my time is valuable.. it's infuriating and it's not one time it's EVERY TIME

Dr. Parva is a great doctor. He is funny, friendly, knowledgeable and I feel he truly cares about…read morehis patients. The office staff has been great at the Chesapeake and Norfolk locations. I highly recommend this practice.

This was a great place for gynecological care. I'm sure it still is for women under 65. I loved Dr…read more Bertolino. But one year after my appointment I received a large bill. I'm on Medicare & have a Supplemental that pays everything that Medicare doesn't. When calling about the bill, I learned that TPW had become a division of Mid-Atlantic Women's Care. The new corporation totally changed everything about the operational aspects of the company, They required a total examination, whether one needed it or just came for a minor testing. Patients on Medicare were expected to pay the full amount out of pocket. Both my doctor and I appealed to the office manager that neither of us knew of the change. The front desk person who checked me in also wasn't fully aware of the change. The office manager appealed to their new corporate and assured me that they would offer a credit, since neither I or my doctor were aware of the change, But the bills continued to come, I finally gave up on their making good on the promise and paid the bill. This year when my appointment time was near I received a letter indicating the cost. A signatory of confirmation was required. I canceled the appointment, The acquisition of TPW by Mid-Atlantic Women's Care has ruined the practice for older women. I'm sure for young or middle aged women it's still a wonderful practice. Just no longer for me. I will miss Dr. Bertolino's wonderful level of care,

This place is pathetic and my wife came home in tears. The doctors care more about what time they…read morecan start the weekend, then spending time with a concerned patient. Every patient is a number, not a name, and wait times to get an appointment are terrible.

I took a relative to their appointment here. The building has a private parking lot, and the office…read moreis upstairs. As soon as we stepped off the elevator it smelt like boiled cabbage and aqua boogie! I don't know how to translate what I smelled, but eww! I went to the bathroom and it didn't smell the same in there, the bathroom actually smelled better. Lol. Confusing. She checked in and was given her paperwork to complete, and was called back within 8 minutes. There was supposed to be a small procedure done but she was advised they didn't have the device so she'd have to schedule another appointment. My issue is why if they knew the device wasn't available, why not call and reschedule with the patient?? Other than that, the appointment went fine. She said the Dr was nice and tried to keep her comfortable!! The staff was friendly and the office was clean. Check them out!!

Went to monarch women's wellness for OBGYN care - everyone that we came in contact with throughout…read moreour entire pregnancy was extremely professional and very personable. We loved all of the doctors at the clinic and felt very well taken care of! Would definitely recommend !

I've been going to this location for many years, and the service used to be excellent. However,…read moresince mid-2023, it has significantly declined--from the nurses to the nurse practitioners to the doctors. They now recommend too many unnecessary tests and biopsies that cost thousands of dollars and go straight to the deductible. This has left me feeling frustrated, untrusting, and disappointed. I no longer have a reliable OB-GYN I can turn to, someone who knows my history and offers thoughtful care before jumping to procedures. Being in my mid-60s, I know I need good care, but sadly, I won't find it at this practice. To make matters worse, most women's health practices in Tidewater have merged into one physician group. Their approach seems clear: more tests, more procedures, and less personalized care. Trust your gut feeling - take care and be aware of what I shared.

Be sure to familiarize yourself with current pap screening standards. It is no longer annual for…read moremost patients. They don't care to tailor the procedures for each patient and don't ask enough questions about what your needs are for the visit. No private area with no door is where they ask " how many sexual partners do you have". Unreal. I should have got up and demanded a room with a door for this intake. Who designed this office? Providers aren't horrible but the staff is under educated and cannot discuss basic questions without help. Do not recommend.

I've been with vbogyn for 6 years and they've always been great! This past June I had my son and…read morethey were helpful every step of the way :) my c section was super quick and easy process. I couldn't have done it without them. Thank you to my care team at vbobgyn!!

I used VB OBGYN for this last pregnancy. We moved here when I was around 15 weeks pregnant and…read morefinished my care here. They have a rotation of all women doctors and nurse practitioners that you'll see, and I never saw the same one twice. I absolutely loved two that I met, Dr. Randolph and FNP. Javier. Both kind, didn't rush our appointments, answered all my questions, and it felt like they genuinely cared. I can say there were two that I absolutely disliked, from their condescending attitudes to their awful bedside manners. I thankfully never saw them again, and neither were on rotation for my birth. Dr. Butts, whom I didn't see during my pregnancy, delivered my baby. She was great. Very calm, and professional. I actually really liked her, and I'm glad she was the one who delivered my baby. I had a great experience. The front desk girls are helpful and kind, and though some were training, they immediately went and asked others for help when they weren't sure. When trying to make an appointment or reach the office, I wouldn't try calling after 4, because very rarely did I get someone to answer.

I loved Dr.Lappinen! I had to wait about 20 minutes after my appt time before being seen, no big…read moredeal! Only waited about 5 minutes from the time the nurse left the exam room to when the doctor came in so that was nice. Staff was very nice to me! Pretty reception area!

I saw Dr. Janet Matthews and was very pleased. She was so kind and gentle. Her assistant was sweet…read moretoo. The office wasn't busy and I was seen immediately. Everything and everyone was clean and professional. Everyone had a mellow way about them. Good leadership here. I want to see her again next year. She is the very first doctor to tell me I have a long vag Jay Jay!

This is a quick review for the wonderful customer service representatives working in the front…read moreoffice.. I came in because I am transferring my OB/GYN doctors because my amazing physician, Dr. Pamela Smith retired. I came in to request that my medical records be transferred to the new doctor. The ladies were so helpful. They presented me with the form and asked me questions about what information I might need right away (I waited until a few days before my new doctor appointment to come ask for the records transfer - my fault). They gave me copies of the test I needed and said they would transmit the electronic medical record to my new doctor by the end of the business day. We chatted nicely, and they wished me well. I wish that I could keep coming here. I love their positive attitudes and kind, caring personalities. A true blessing to women seeking specialized OB/GYN care.

The care here is excellent. I wish that more doctors in diverse fields of practice were as…read morecompassionate, accomodating, knowledgeable, skilled, & professional as Dr. Alnaif. Another reviewer gave a 2-star review due to their wait time. Personally, I'd much rather go to a doctor who is willing to go above & beyond their set appointment time with me and others if needed than one who rigidly observes time slots for appointments with few if any exceptions. For those where time is of the essence, you can always opt to schedule the first appointment of the day or bring work or study with you to be productive while in the waiting room. I always do the latter & sometimes opt for the former with another doctor I have (not Western Branch) in another field of practice who is not characterized by rigid observance of time slots no matter their patients' needs. My wife & I have never felt the need to get an early appointment at Western Branch & never had the wait time the other reviewer experienced, while we have experienced time there where we were seen for more time than is likely standard for our appointment even at short notice.

I used to see her.She does a thorough medical care exam.They staff is friendly and patient.read more

Dr. Smith is wonderful. She is extremely knowledgeable and very aware of new treatments and options…read moreof all gynecological conditions. She saved me from unnecessary major surgery because she listened to me and sought an updated solution to my condition. Her kind and caring demeanor is exhibited by her staff and patients.