We just had our living room area rug cleaned by Dri-Way. They did an awesome job as usual but I…read morewanted to mention their new service in these COVID times. They contacted us as a returning customer and offered to clean our area rug in our home and listed all the great safety protocols that they use. They also offered an alternative service to have our rug picked up and delivered from our home They provided a great shipping package dropped off in our mailbox with instructions on how to package our rug for pick up. The courier came and got it. When the rug was cleaned and refreshed it came back well protected in similar shipping packaging. Such a great local company!

Did a fantastic job on the carpet and upholstery in our office. Looks great, and due to severe…read moreallergies, we really appreciate the non-toxic and environmentally friendly products they use. Nathan and Treena are both very easy to work with, respectful, considerate, reliable and down to earth. Happy to support a local business that cares. We've used them before and won't hesitate to do so again.

We have used them for many years. Excellent quality service and good communication. We have lots…read moreof pets. We have also had fringe removed from area rugs and the work was high quality.

I have used Aqua Mist over the years. Great…read moreservice/professional staff. Like them so much, I am taking two rugs to be cleaned by them today. A great service!!!

This is the second year that I have asked Blast Off to clean my gutters and this time we also…read morewanted the outside of the gutters and the soffits cleaned as well as the windows. What a difference it made to the appearance of our house! Aaron used a special brush to get rid of the spider webs clinging to the soffits. I had done a small area over my balcony and it takes some scrubbing to get into the nooks and crannies. Aaron painstakingly did the entire duplex for my neighbour and I. He really paid great attention to detail. It looked so good that another neighbour came over and asked him to go do a quote for them, too. I highly recommend this company and the price was very fair for the amount of time and labour involved. Thanks so much Aaron. See you next time our gutters need cleaning.

Great job done on our strata driveway, common space, patios, and sidewalks by Aaron, Josh and team…read more They went above and beyond with the edging by the extensive hedges. Reasonable pricing, wonderful to work with, and the place is sparkling! Thank you - it was a pleasure working with you!

I highly recommend this business. I was amazed at how white my house was after a soft wash. Last…read morespring I had them do window cleaning and moss removal and the work was exceptional. I will definitely be using them again next year!

If I could leave 0 stars I would. I hired them to remove moss from the roof of my house - whatever…read morechemical solution they used ran all down my windows and gutters without them hosing/wiping it off, ran down onto the lawn & garden killing the grass, flowers and shrubs. I spoke with Nathan, who ensured me they would be by to rectify the gutters and windows. They only wiped off the gutters and didn't touch the windows. They were supposed to be by today at 1:30 for the windows, and nobody has shown up. I definitely do not recommend this company - extremely unprofessional.

I hired Mrs Smith's Cleaning for a move-out cleaning. They generally did a good job - oven and…read morefridge were spotless (my landlord was impressed with the oven), and they got a large rust stain out of my kitchen counter. Their communication was very good and it was easy to schedule. Though they got most of my place looking great, the attention to detail in a few spots was lacking. There were several places around the house that I ended up recleaning myself, mainly the kitchen sink, bathtub, and behind the toilet, as well as a few baseboards that were missed. They also forgot to clean the microwave stand, which I had specifically requested they clean. Regardless, the value for the money was good. The amount of extra cleaning time I put in to get my place up to snuff was miniscule compared to how much time it would've taken without their services.

I contacted Maestro Excavating as I needed to replace approx 180 feet of water line and all that…read morewas required for such a project. Mike attended the site and then provided me with an estimate which included everything from trenching, stump removal, cutting a portion of the asphalt driveway, trucking in and placement of sand, soil backfill, removal of debris etc.etc. I had no idea of the steps involved to perform such a job but Mike certainly did. From the time he arrived with his trencher til the end of the project, he was on site every day, communicated well with me , dealt with any/all issues, made recommendations, was flexible when my final inspection was delayed a day, flexible working with the plumbers and over delivered on this project well beyond my expectations. He is an expert in his field and as a business person exhibits such integrity, passion, and honesty in all he does. He even made recommendations to help keep within my budget without compromising the project quality. I am thrilled with the job he did and would strongly recommend Mike and Maestro Excavating. They get a 5 star from me. I will definitely use Mike for any of my future projects large or small. Ann S

Maestro Excavating is 100% the best excavating contractor you will find!…read more When we moved into our new home, the sloped property was significantly overgrown and in need of extensive grading, shaping, drainage work, tree work, and garbage removal. Additionally, we wanted to create a long, new gravel driveway. From the very start, Mike at Maestro Excavating was absolutely phenomenal to work with in taking care of everything and making problems disappear. His intelligent approach, great vision, and tireless effort brought our dreams to life, transforming our land in beautiful ways we could not have even imagined. (Think Cinderella getting her fairy godmother type of transformation!) We trusted Mike completely, and he consistently over-delivered! His communication was thoughtful, clear, and professional, making every step of the process both understandable and exciting as we watched the transformation unfold before our eyes. I would hurry home each day from work to see more and more incredible progress! We are in awe of the results! What sets Mike apart is his intuition, integrity, and true expertise. We empowered him to make key judgment calls in how to address some important and intricate aspects of our property's landscape, and his decisions were nothing short of brilliant--far better than anything we could have directed ourselves! His patience, honesty, and conscientiousness were evident in every interaction, and it was clear how deeply he cared about delivering us the best possible outcome. We wish to give Mike and Maestro Excavating the highest recommendation possible! He is a rare professional who combines unmatched skill with genuine care for his clients. We are overjoyed with the results and will feel lucky to continue to working with him for all of our future excavating needs. If you are looking for the absolute best excavating contractor, look no further--Mike is the one. Five stars!

My bathtub drain was backed up and couldn't be cleared even with a 25' snake…read more Technician Josh arrived on time, was courteous and competent. If ever I need drain work again, Royal Rooter will get my business.

I needed my home's perimeter drains redone after having a flooded basement two years in a row…read more This company is the finest in town, as far as I'm concerned! 100% professional. The job was well explained in advance, the work crew hit the ground running, and I was very impressed with everything they did.

This company ended up being invaluable to me on different levels. Of course, they insulated our…read morehome in the attic, skylights, and the crawlspace with blow-in insulation and spray foam insulation. This gave us a great seal around our house. Keira was great at communication all the way through the process. When the guys worked on site they were efficient and did a great job. What was also of great importance to me was Keira's knowledge of the industry. When I was having trouble getting my pre-evaluation report in a timely manner, she contacted the company on my behalf to get it expedited. I also had contacted several companies (close to 10 companies) about heat pump installations and found that after the quotes, communication fell off. I had even left 3 messages with one company saying that we accepted their quote and wanted to set an install date. They gave no answer. Finally I asked Kiera if she would recommend a company that communicated and followed through with information and an install. The company that Kiera recommended came through on all counts and we are finally finished with evaluations and grants. I gave Keira the nickname of "Quarterback" as she really earned it. I could not be happier with the way that I was treated by this company. I highly recommend them.

The owner's reply is deeply concerning…read more Almost no part of the text below is true and I have records of all of our correspondence that prove this. Here are the parts that require clarification: "With respect, the main issue is with regard to the energy report you received from a third party vendor." Absolutely false. As noted above, the main issue is and continues to be that the quote and invoice HD Horne provided do not match the actual work completed...an error that the energy report proved. All other parties agree without question that HD Horne either used the wrong terminology or genuinely does not know what a basement slab is. "We provided you with an industry leading quote that included much better materials than the 2 other quotes you received from our competitors. We also provided the best price for our services which you ENTHUSIASTICALLY indicated you appreciated." Absolutely false. HD Horne's is the only quote we got for this project because it was a last-minute addition to our funding application. There was absolutely no enthusiasm or editorializing about price/appreciation/etc. in our email correspondence before the date of installation--all emails are very succinct but cordial. "You also indicated that several of your neighbours had great experiences with our company." Absolutely false. There are no such neighbours. One friend said they had a good experience with HD Horne and we got a quote based on the other positive Google reviews you can read here. After learning about our experience this year, that friend has profusely apologized. "Your directions were clear in March of this year." This is true. We clearly asked HD Horne to proceed with the work as quoted, which included "Supply and install R22 closed cell spray applied rigid polyurethane foam to basement slab." I have now attached the documentation to this post for the benefit of other potential customers. You'll see a screengrab of our invoice and a screen grab of the post-retrofit report. The blue circle on the latter is the basement slab quoted that was not insulated to R22. The yellow highlight is where the insulation was placed instead. "You approved the completed work and were thrilled with the results." Absolutely false. The details are surplus to the point of this review, but we had significant concerns on the day of the installation which I rang Kiera about as they were unfolding on March 29. At no point did we say we were thrilled with the results. In fact, I expressed doubts that the work was completed as quoted on April 3 and hoped to have the post-retrofit report back within 30 days of the install so I could review it before paying the invoice. Timing unfortunately didn't work out so I paid in good faith on April 24. "You then surprisingly changed your requirements after the job was completed over 6 months later." Absolutely false. The install happened on March 29. I reached out to Kiera immediately on June 26 within an hour of the federal loan provider letting me know our funding was cancelled due to HD Horne's mistake. At this point I asked for a partial refund. I have not been in touch with HD Horne since receiving a threatening email on June 29. The requirements of the job have not changed since I asked HD Horne to proceed with the quote they provided on March 1. The whole bit accusing me of extortion speaks for itself. I consistently asked for a partial refund over the course of a short email exchange and then the Home Performance Council Network advocated for a similar resolution once this matter went to them in August. I politely let HD Horne know I would be pursuing further action with the provincial rebate program and other available complaint channels on June 29 after they refused to resolve the situation directly. Requesting a partial refund for a line item in a quote that was not completed is a completely reasonable request, not extortion. "You never gave us the opportunity to rectify the matter in a fair and equitable manner." Absolutely false. HD Horne had many opportunities to rectify this situation since they became aware of it nearly six months ago and have consistently blamed the energy advisor, patronized me and refused to acknowledge that their paperwork and the post-retrofit report don't match. At no point has there been a proposed solution for us to consider. As I said above, this is likely a one-off situation. It's such an unusual and specific set of circumstances related to the federal funding program. However, if you are also a participant in that funding program, it's vital that your projects are completed exactly as they're quoted. HD Horne did not complete the work as they quoted it and, as you can read below, continue to deny this error regardless of what all third parties have confirmed. The owner's outright lies in this response, however, are certainly worth your consideration about their professional integrity