We were in the process of selling our house when we discovered there was some mould growth in the…read moreattic. We looked up mould remediation businesses in the area and left messages with several. Mathew from Coastal Pure Air got back to us in minutes and, understanding the urgency of our situation, personally came to do a quote the next day even though it was a Saturday. He provided a detailed quote, gave us all the information we needed about the process, and assured us that he would schedule us as early as possible. We were impressed by his professionalism and obvious expertise in his field, and booked an appointment to have the work done. Early the following week he contacted us again: knowing our urgency to have the situation resolved he wanted to let us know that he had had a cancellation that week, and could put us in that slot instead if we preferred to have the work done earlier. Before the work was done, were provided a Service Engagement letter to sign, which clearly outlined the date the work would be done, the cost of the work, the responsibilities of Pure Air (i.e. maintaining adequate insurance, compliance with WCA, professional conduct) and options for redress if the services were not provided according to the agreement. This is the first time we have recieved anything like this from a contractor in this area, and it further impressed us with the professionalism of this business. On the day of the remediation, they arrived on time, made every effort to minimize any disruption in our activities - we work from home, so this was important - and the work was completed in good time. After the work was done we were provided with before and after photos of the affected areas, and the actual cost of the work was exactly what was provided in the quote. We were very impressd with this company from first contact. Coastal Pure Air staff were responsive, professional, and definitely went above and beyond to help us. We would highly recommend them to anyone

If you are finding yourself overwhelmed with the prospect of re-claiming a space from allergens,…read moreodours or contaminants, whether biological or man-made, you've come to the right place for help! We had come to believe that our somewhat ancient, free standing garage was a lost cause. For more than 40 years it has been our 'go to' stash for everything that didn't fit into our small, 900 square foot home... including the residue of our parents' estates that we had not yet found a way to part with. All this 'stuff' languished relatively safely there until last year when the rats moved in. Within a very short period of time, the garage & its contents were contaminated. We cleared it out last summer and did our best to clean, however, the odour of rat feces & urine had permeated the concrete floor, the wooden walls, the small attic & everything that remained inside. Going in there required wearing a mask and was clearly not healthy. Online research led me to Coastal Pure Air... a phone call reassured me that, indeed, something could be done for us & a date for the procedure was set up quickly. From first to last, Mathew has not only been a consummate professional, but also a comfortable and easy person to deal with. He is interested, knowledgeable & willingly answered all of our questions about his process and what we could expect. We are delighted with the result! We now have a sanitized, safe garage with not one whiff of rat smells! We recommend Mathew and Coastal Pure Air without reservation.

We have used them for many years. Excellent quality service and good communication. We have lots…read moreof pets. We have also had fringe removed from area rugs and the work was high quality.

I have used Aqua Mist over the years. Great…read moreservice/professional staff. Like them so much, I am taking two rugs to be cleaned by them today. A great service!!!

Be cautious Harry does call outs pretending to be another company. My wife booked an appointment…read morewith nationwide carpet cleaning when fa fibertech van showed up i questioned him and was told that nationwide had sub contracted him i was ok with that at the time and expected similar quality and pricing as i had received from nationwide. Thats whe i got burned. Before Harry unpacks anything from his van ask for a quote. His prices are ridiculously high. Unfortunately i didn't do that. Laat year i had nationwide carpet cleaning come and do my carpets for $310 this i decided id like a sectional and a chair done in addition to the carpets. Harry charged $1307. That's robbery. I later called nationwide to let them know that the company they had sub contracted i way overcharging. They told me that that is not their business practice and they do not sub contract. Harry is a liar and a cheat. I strongly suggest using another company

$650 for 2 small bedrooms, 1 hallway, and 12 stairs. Very new carpets. not sure if this was a deal…read moreor not?

We hired this company to clean out and abate asbestos in an existing crawl space. They were…read morethoroughly professional, with excellent technical skills, friendly knowledgeable staff, and frequent communication and updates. We felt that we were in the hands of people who cared about their work and our job.

The asbestos industry can be incredibly overwhelming. Some of the bigger companies providing these…read moreservices rely on fear-mongering and intimidation, producing client reports that make it sound like you have to remediate everything or tear down your house in order to feel 'safe'. Do your due diligence (or keep reading this review) to get it straight once and for all. I purchased a house in Victoria. Anyone who knows Victoria knows that there is asbestos in almost every house. This is not a problem (and don't let anyone tell you otherwise) unless you 'disturb' the asbestos. In my case, I was disturbing the asbestos because I was renovating the kitchen and bathrooms. The first essential step, when you know you will need to disturb asbestos, is to have an asbestos survey done. This is essentially hiring an asbestos company that will come out and test random areas of the house, to produce a report that identifies where the asbestos is, what kind of asbestos it is and what the protocol for handling the asbestos is, for contractors and homeowners involved. The report also details other items, such as lead paint, mercury, vermiculite (they may charge extra for those samples). Samples add up quite quickly. I was originally quoted 5-7 samples and they walked out with 21, so keep an eye on scope here. I should also note that the company that I chose to do my sampling (Hazpro) was not the same company I chose to do the remediation (Canadian Haz-Mat Environmental). Canadian Haz-Mat Environmental is a fairly new company. After calling several larger companies to get quotes and timelines for remediation, some repeatedly warned me to stay away from this smaller shop, due to their inexperience, implying they are "probably not certified" and there must be a reason that they are "not busy like we are". Due to these comments, I conducted further due diligence, contacting Work Safe BC to ensure they were indeed registered (and they were). Because of the negative commentary, I lost respect for these larger firms, who were attempting to monopolize the industry by tearing down the competition by using several scare tactics, indicating I 'absolutely had to' remediate the entire house (+10k$ of work) and not to trust these smaller companies as their companies employed better expertise ("we've been doing this for years and we've never heard of these guys"). These larger companies started off by having clients (like me) give them the opportunity to prove they are capable and competent. So I decided to entrust Canadian Haz-Mat Environmental with my project, and was I ever fortunate. To start, they were ready to begin immediately, while others were 3-4 weeks out. They did not rely on intimidation techniques, and they did not want to add to my initial scope of work. They understood what I needed to do for my project, and made suggestions on how to save money with their protocol. They took the time to explain every small detail for each question I brought up - and I brought up many. They were incredibly accommodating, allowing the ability for me to add to scope as they progressed, based on my plumber's needs. They were professional, affordable and honest people. I would highly recommend going to Canadian Haz-Mat Environmental for your needs and skip the 'big-box' types. This boutique shop can do everything with integrity, and honesty.