Two points-the customer service on base is the best out of any of the Coast Hills family. The further in town you get (Santa Maria), the worse the attitude kicks in. They are fast and friendly. Point TWO: I have moved out of state and finally resolved my financial situation using Coast Hills. I was angry when I found out that CH was going to be charging $5.95 a month for my money. I have been a customer of CH for over 20 years. Regardless of where I live, I would have changed banking institutes for that reason alone. All the 'items' provided are not worth the money per month, especially when they are not something I want nor do I need. I hope that all customers take the insurance off their phone plans if CH is providing phone replacement, otherwise waste of money paying twice. read more

I have been a member of Coasthills for as long as I've lived in Lompoc. I do the majority of my in person banking at the VSFB branch. Nathalie Cohen and Marshall Stevens are the best member services officers I have ever encountered. They always greet me when I walk in the door with a very positive and pleasant greeting. They always have a great attitude and make my visit very memorable. They both take the time out to inquire about my day and ask how I'm doing. It makes me always want to come back in and just say hi if I am in the area, even if I have no banking to do. They are a huge asset to Coasthills and to the Vandenberg community as a whole. Thank you for having these two working here. read more

The Vandenberg Retired Activities Office was forced to relocate from the building that they had worked in for about 20 years. The Credit Union board offered to let the Activities Office use some of the unoccupied space in the Credit Union located the Community Loop. This allows the Activities Office to remain close to one of the major locations that our retirees frequent. The staff at the credit union have been very helpful as we work through the process of relocating the office, letting the base Comm folks in to get the new office ready. I look forward to the day that we can finally open the doors for business. read more

Ms Natalie and Mr Marshall are the most formidable employees at the Vandenberg CFCU location! Thei work ethic, obvious technical expertise, and ability to communicate effectively are most reassuring to me. Their friendly demeanor creates an environment that inspires trust, and they excel at providing easy and efficient customer service. I have no doubt that my banking needs will be taken care of when either of them is on the job. Suggestion: Put them in your CFCU commercials; I offer that many folks in the community will happily recognize them! read more

I have been to the vandenberg branch several times to make loan payments and other inquiries for products offered by coast hills. everyone I have worked with has been very professional, informative, and timely given most of my visits are during lunch. special thanks to Nathalie and two others at the vandenberg office who I have worked with directly. Keep up the good work read more

Today I stopped in at the Vandenberg office of The Coast hills credit Union. Nathalie was the one who took care of me. She was professional, friendly, and and took care of my issue. Even when dealing with a power outage in the building, she was still asking if I had everything I needed. She truly embodies what it means to provide customer service. read more

The associates are very friendly and helpful with anything that I needed to get done whenever I go to this branch. I've gone to other branches, but the base branch is by far my favorite. Being in the area, the associates have become like family but can still remain professional. I would recommend this branch to my friends any day. read more

I visited the branch at VSFB, the teller was very helpful and friendly even gave out a tote bag that I didn't expected to get one because they only have 100 to give out! I got outstanding customer service from wiring, deposit, and withdraw money. thank you for great services to all staffs at BSFB BRANCH! read more

The Vandenburg, Coast Hills branch is always courteous, helpful, and professional. I want to give Natalie and Marshall a special thanks in handling my banking needs at the branch. They are always warm and welcoming in creating a family-like environment. This branch is outstanding in my opinion. KDavis read more

The employees at the coast hills credit union at Vandenberg Space Force Base are always so courteous, polite and will always answer any questions I have, the ask how is my day going, and recognise me when I walk in to the building. They are very conscientious about their customers requests. read more

I love the Coasthills Credit Union team members. Everyone is always so friendly and very attentive. Some of my favorite members are Natalie, CeCe, and Marshall! They are always so sweet and communicative. I always have 10/10 experience when I go into any of the branches. Highly recommended. read more

I really appreciate the home town feel to this location. They treat me like you would want your family member treated. Always friendly service. Marshall is exceptional at his job! Working above and beyond. This makes me happy that I'm a member here! read more

I have always been treated with the utmost respect. The professionalism and assistance offered by these Credit Union employees is exceptional. The two employees working at Vandenberg Space Force Base are just great and should be commended. read more

The base Coast Hill branch team is superbly operated and managed by awesome employees. I appreciate their help and conversation every time I visit. I'm much obliged by their superb professional attitudes and their willingness to help. read more

All of the service member officers at the vandenberg sfb branch are awesome! They all know you by name and they stop to have a conversation with you to catch up, which I think makes a difference. I always enjoy going in to see them. read more

I been a member for years. Coast Hills has convenient locations around the Central Coast, including Vandenberg Space Force Base. The staff is friendly and ready to take care of business. And their app has always been useful. read more

I go to this branch on a regular basis for shared banking services . The staff is terrific! They are very friendly, extremely knowledgeable, and always take care of my banking needs. It really is like a small town bank! read more

The crew is always helpful! They really stepped up their game helping me with a check from a insurance claim. They worked their magic and was able to get the check to clear quickly so I could pay the contractors. ACES! read more

I love this branch at Vandenberg AFB above the rest. The folks there are always very friendly and helpful. They refer to me by name when I come into accomplish a transaction. They go above and beyond to assist me. read more