Knowledgeable staff that is always on top of everything. Always efficient an get through the visits…read morevery quickly. Great shop for all your auto part and maintenance needs.

** O'Reilly Auto Parts- Lompoc, Ca. ** I want to give a big…read moreshout‑out to Junior at O'Reilly Auto Parts. Wow! From the moment I walked in, I could see how hard he was working; moving quickly between cash registers, helping customers in the store, and even going outside to run diagnostics. He handled everything with incredible speed and efficiency while still being friendly and professional. Junior is the kind of employee every store hopes to have. He made the whole experience smooth and stress‑free. Thank you, Junior, for going above and beyond!

This is the best source for anything auto related in this area. The staff is very knowledgeable…read moreand helpful. Lorenzo has helped me find solutions to difficult engine issues on my project car. Keep up the good work guys!

I don't have an issue with this particular Napa but I have an issue with corporate Napa auto parts…read morethey purposefully screw people out of the warranties on their batteries by requiring you to keep your original receipt unlike all other auto parts stores that can just look up your phone number and verify that you have bought this battery. Then when you try and talk to someone in corporate there not even in the United States they have by far and away the worst customer service they are purposefully doing that to people so they don't have to honor the warranty of the product it's basically theft and easy to get over on people. Why would you ever buy something from them if you have to keep the original receipt this is 2026 it's pretty easy look up a phone number for the warranty like they do at Oreilys , auto zone and car quest. You buy a $350 red top battery for the 3 year warranty only to get screwed out of the warranty you call the original store you bought it from zero help looking up the purchase Auberry Ca Napa auto parts no help what so ever then you call the Lompoc CA Napa auto parts they tell me to call corporate to see what I can do call corporate wait 3 day never get a response call back again told they won't honor the warranty but never emailed or called back like they said the would I had to call to figure have spent 3 days trying to get them to do the right thing to no avail. Said they would sell me another battery tell me why I would purchase another battery from you, you're more expensive than every other auto parts store and you keep no records to track peoples warranty. I will never shop at any Napa auto parts store they're an utter joke I will take my business to Oreilys who has better prices and much better customer service.

Autozone Santa Barbara…read more I was having a bad day today because I have been having so much trouble finding the right parts for my truck. I went to so many auto parts stores in the area and for some reason I was not able to get the correct parts. Autozone was my last resort. I walked in and right away the assistant manager Michael A. greeted me. I explained to him my situation and he then offered to take a look at my truck. Right as he opened the hood of my truck he laughed and looked at me with a smile "sir this is a 454 big block chevy and not the 351 Windsor that's supposed to be in here". We walked inside and sure enough he got me all the right parts. He is now the reason I am always going back to auto zone and making it my first call. My friends and family now know where to go shop for their auto needs. Well knowledge and professional men like him is what all auto parts businesses need!!!!! Cheers bud!

Incorrect pricing rude service...when I went back to ask to check why I had been charged for an…read moreitem that was marked 24.99 underneath it on the shelf, I found a similar item to try to price check, but it was also miss marked and miss tagged if I had wanted to play a complete secret shopper, I should've been able to insist that they price adjust, but the treatment was so poor it was obviously not something they were willing to accommodate. I wasn't even looking for an actual refund if the price had been charged correctly it took them so long to show me that it was charged at a higher price than what I had seen on the shelf that the whole experience left. A really bad vibe ...not only did they not offer any kind of adjustment but treated me like it was my problem from the get-go. None of the prices match the items on the shelf, employees were slow strange unhelpful told me they didn't even know their return policy... this is not the first time the store has been this way. For 20 years it's my least favorite parts store but for some reason, I stopped there thinking I could grab something and have it be easy. Not the case. O'Reillys is much better, friendliness and customer service plus managerial support of a struggling employee goes a long way and I did not see any of this today. If you're the kind of bro they like you probably will have a good experience, if you're any other type of person, it is TBD. Would never send anyone here now as a friend of mine told me upfront he has problems with it all the time as well and I chose to go anyway. This time I won't forget.

Probably the last place on earth you ever want to go to buy anything for your car. Staff was clock…read morewatching like it was New Year's Eve "Come back later". No thanks I'll pass

Bottom Line: This is just a good auto parts store…read more I have gone to these guys over the years for different things. The other day I went in there to research an alternator for a car that i was trying to flip and they just made it super easy. - oh this is the alternator that you need? We can have it here by 10am. Yes I know its 7.30am, it'll be here in three hours. so I ordered it through them and sure enough they called me when it came in. They guys are always helpful and they are open soul-crushingly late. If it's 8.45pm and I just *have* to go grab some oil and a some floor mats, they are still open... which is fantastic and terrible

Great service and great staff! Have always done a great job with my vehicles since the 90s. I…read moreStrongly recommend for any service on your car/truck

Lompoc location is great, the young man is so patient with me and so helpful. My car always feels…read moregreat after. The cost is always affordable too.

Very professional service and kind members that work there! They are all outstanding in their own…read moreway. I highly recommend Buellton garage. 10 out of 10. Thank you! Christian

Buellton garage took an entire day to complete my oil change. Once my keys were handed to them they…read morephotographed the outside of the vehicle and I was no longer allowed to touch it until the work was complete. It was not a good experience. They treated me like a criminal. I'm not sure how it took an entire day to complete an oil change.

I just moved to the area and had a wonderful experience here. The customer service was awesome,…read moreMarc and Mike were both super helpful. I went in for an oil change, extremely reasonably priced. This team went above and beyond, I went in for my oil change and they saw that I had a nail and one of my tires. They called me to let me know, patched it within 20 minutes. I will definitely be coming back for a regular maintenance here :)

I cannot say enough positive things about this establishment and their staff. What a class act…read moregroup of people, truly. My story is long and rather unfortunate, but the team at Olivera's helped make a bad situation a little more tolerable. Let me explain. I was on a joy ride from San Diego, where I live, all the way up to San Francisco to visit a buddy of mine who I never got to see. I own a 2014 Mini Cooper S Convertible, and it was a beautiful day for a long drive up the coast with the top down. But while passing through the cute little city of Buellton, my car suffered a catastrophic engine failure. I initially thought the alternator died, but that wasn't the case. After inspection at Olivera's, it turned out to be much worse. They (correctly) determined the coolant was somehow pouring directly into the engine and mixing with the oil. The dipstick looked like it had been dipped into a milkshake. Not good. But the car is secondary to the *actual* service I received from the staff at Olivera's. Cars can be fixed. This review is about hospitality. That said, I would fully trust these guys with my car. They've been doing this for many years and clearly know what they're talking about. All car owners worry about being lied to by their mechanic. At Olivera's, I do not see that ever being the case. These are genuinely nice people, and trust goes a long way here. I arrived just shy of closing time on a Friday evening, around 4:40 p.m. Seeing me come off of a tow truck, they immediately broke the tension with, "So, how's YOUR day going?" It put a little smile on my face. I explained the situation and that I would likely be stuck in Buellton for the weekend while the car was repaired. They immediately offered suggestions on where to stay and where to eat. No pressure, no rushing since it was closing time, no macho car talk. They simply heard my story and felt my pain. Bob, one of their mechanics, even offered me a ride to the Motel 6 down the road. That was Green Flag #1. I chose it based on their recommendation. Yes, it's a simple motel, but for my needs it was spot-on. They placed me in the least expensive and most centrally located place in town, with restaurants, parks, and a grocery store nearby, and still only about half a mile from the shop. That ended up being a huge deal because I would ultimately be stuck in Buellton for an entire week. On Monday when they inspected the car, Emmet, the owner, invited me down to see the diagnosis in person. I could immediately see the concern in his eyes and from the mechanic working on the car. They knew the news was bad and delivered it with genuine empathy. They were incredibly gentle with me, which meant a lot. Over the following days I had several phone calls with them and made a few visits to the shop. Each time felt more like visiting family than dealing with a repair shop. Mark, who has been there for years, was always great to chat with. Matt, the future owner, was a really good guy. Chu (I believe that's his name) was always supportive. None of them felt like "staff." This clearly felt like a family operation. Emmet has been an unbelievable support through the entire experience. Even as we shook hands goodbye, he offered to keep my car safely parked in his lot while I figured out transportation back to San Diego. I am writing this review from San Diego while my car still sits in his lot in Buellton. It's unsettling being five hours away from a dead car, but I feel completely safe knowing that it's in their hands. Let this review serve as a huge thank you to Olivera's, Emmet, and the entire staff. Everyone there was exceptional. And from watching other customers come in, it is clear that this is how they treat all people. They treat people like people, not numbers. It truly feels like a family. If you are anywhere near Buellton, I would not take my car anywhere else. EASY 5 stars from me. Not even a question.

They are all Honest, Dependable. Very knowelgable about my Mercedes and Lincoln Vehiclesread more

I called and scheduled an oil change for my boyfriend and I and they were able to accommodate us…read moreboth the following day. They were both done within an hour. The price was a little more than places I've been before but it was the first mechanic I've been to where I wasn't upsold or felt like I was being scammed in any way (which is huge when I go by myself, as a woman). Definitely planning on coming here again!