Fixed a broken strap on a suitcase, a wonky heel on a boot and gave an instant appraisal of a…read morefaulty battery in a car key. Amazing service, high quality, quick and excellent value for money. Initially visited as my local cobbler was closed but will now make this my go-to place for all things shoe/bag related.

I had a very old pair of black leather boots that I had unfortunately let get pretty worn down to…read morethe point where the leather was cracking in the toe creases from when I walked, they had exposed brown areas all over the boots and the heels were worn down to near the edge of the boot with rocks filling big holes. Anyways, I am AMAZED by the great handiwork that Cobblecraft has done to my boots. I loved these boots and had been always worried to hand them to someone who wouldn't do the best job, but they put my worries at ease and expertly fixed all of the faults. They transformed my very old, ready to be thrown out boots, into like-new black leather boots. The new heels and soles are now in perfect condition, they patched the inside where I had some holes and polished them all over to be their beautiful black again. I have re-fallen in love with my boots and they have many more miles to be walked in now! WELL-worth the money. Thanks so much cobblecraft!

Don't even bother. I had my aunt's LV bag canvas Speedy 30 repaired. It was a tiny crack in the…read morecanvas and cost $250 to repair. The repair last 2 outings - and was a terrible job it cracked worse - I returned it after the 3 month warranty period and the said it would cost another $350 - don't waste your time or money. They certainly aren't the 'premium repairer' they used to be.

Evans leather repairs are the worst kind of rip off artists that it has ever been my displeasure to…read moredeal with. They took advantage of my disability in terms of being able to effectively read figures and charged me $2500 for fixing a handbag that turned out to be worth $30 - and they ruined the bag in the process. Stay well clear of these con artists! Be warned!!

Hamid is an amazing Cobbler I can't recommend him highly enough. His shop is so organised and the…read morestandard of his craftsmanship was fantastic.

This Man is a genius at fixing shoes and leather goods. I…read morewas thinking I would have to throw 2 pairs of my shoes out that had been badly worn under the toes. Hamid has repaired the shoes so well it's almost impossible to tell that the shoes had had holes in them.

Have had a couple of things repaired and keys cut here over the years, and have always been happy…read morewith the work and service. Around four weeks ago, I brought in my five year old Daniel Wellington watch to have the glass replaced, due to some fine scratches that had developed over several years of use. After paying $80 for the repair, I picked up the watch a couple of weeks ago. Three days later, when taking it off it fell about 20cm onto my bedside table and smashed instantly. This was a very minor impact that the original glass (and my other watch) have endured many times without issue. This suggested to me that the replacement glass was not strong enough and/or the repair made it more susceptible to breaking. I brought the watch back to the store last week and politely explained that I was unhappy with the quality of the repair and that I didn't believe such a minor impact should cause the glass to smash. Instead of listening to my concerns and trying to find a solution, the owner was extremely rude to me. He kept saying "it wasn't like that when you picked it up, was it?", even though I never suggested that it was returned to me broken. He essentially told me to pay for another repair or go away, and basically started serving another customer before we'd even finished speaking. Everyone (and assumably the owner) knows that watch glass (especially from a brand like Daniel Wellington) is designed to be strong enough to withstand day to day knocks and drops. If it wasn't, then people's watches would be smashing all the time! If replacement glass is lower quality and more likely to crack than the original, then I should have been warned of that beforehand. I tried resolving this a second time by writing an email to the owner, but was just sent a generic reply again refusing to repair the watch for free or offer me a refund. A complaint has now been submitted to Consumer Affairs Victoria. Judging by other negative reviews about the owner's rudeness and attitude, I'm clearly not alone. What a way to lose customers! Will be going somewhere else now.

I had two keys cut from this establishment after getting new locks installed from purchasing a new…read morehome. I gave the owner an original (which worked fine, this was one of the two keys given when the new locks were installed), to make 2 additional copies from. When I got home I tried the two new keys which worked fine. What I didn't realise till days later that the original id given him to copy from now didn't work. It refused to go any further than the first bump. Being new locks I wasn't about to force it and do any potential damage. I returned explaining the situation to which his first response was "it must be your lock". I then asked "how do the copies you made work, yet the copy I gave you stop working after I gave it to you to copy from"? To which he responded "I've been doing this 47 years mate and this has never happened before. It was nothing I did, I traced the key, I didn't even touch it". I said "so I've damaged it then? ok" as I start walking out thinking this guy has no interest in keeping a customer base and why would I make this up? As I'm walking out in disbelief he said " I would have cut you a new copy for free (which he absolutely SHOULD have done) if you'd been nice but you had an attitude so I won't now". Ok buddy, I've got the attitude. I just said "good luck" and will never return. Bloke is clearly incapable of accepting responsibility and I was compelled to share this with anyone considering seeking out this guys services. In one word, avoid.

Every person needs a good tailor. None of us are perfect so we are bound to need our clothes to be…read morealtered every now and then. But who do we trust with such an important task? I don't want some young whipper-snapper fresh out of RMIT Fashion school, I want me a knowledgeable wise tailor who has done this kind of thing for decades. Enter the Galati's. These are people you can trust with those pants that are a bit too long, that dress with a rip in it and even with more difficult and pricey items like your leather jacket or Bridesmaid dresses. They are a family business who have been around for yonks so they must be doing something right. They have always been reasonably priced and get the job done quick smart.

the best tailor ever!! no job is too difficult!! Always a professional job…read more.. look no where else he's the man!!! reasonable prices .. he knows his profession.

Amazing Fast…read moreservice, I just came to pick up a pair of trousers I dropped off a few days ago and to hand in another pair for fixing. He did it on the spot in less than a minute. Have used several times. Have always been happy with the service.

If you are not an anorexic 6 foot skinny model guy/girl, which clothes designers seem so keen to…read moremake garments for; and are about a centimeter taller than your average oompa-lumpa, then you will most likely be in regular need of a clothing alterations store. Well Looksmart alterations in Melbourne Central are well....central. Chances are that they can take those pair of jeans in while you wait for your next train. Well, that maybe overstating their services slightly. But they can do alterations, dry-cleaning, repairing and tailoring of all things material. On a personal note I find the people at Looksmart Alterations intimately understand the needs of the vertically challenged, which I tell you is no small matter. They are also very professional and understanding - they do after all also resize bridal dresses, and therefore most likely need the patience of a mountain.

great service! I had two items repaired there and they did an amazing job. They really take pride…read morein their work and took a lot of care in the two items they fixed for me, definitely recommend!

I have purchased 2 Ted Baker suits from Lidi Tailors in the past 10 months, and have been very…read morehappy with the excellent customer service, and the quality of the fitment and tailoring, which is all included with every new suit sold. I even took my first suit back after about 8 months to get re-tailored after working hard to lose 14 kg, and was only charged $60, and it is now an excellent fit again. Highly recommended.

Weird, I called in to ask about an alteration and was cut off and then hung up on immediately. I…read moredidn't even hear what was said as the man slurred it, I could hear a girl laughing in the background.