This business revived my old, tired worn out boots. As a result I now have two identical pairs of…read moreblack boots thanks to this business. They replaced the broken zipper on one boot on one pair of boots, and it is an exact mirror image of the other zipper. Bliss. And the turnaround time of a few days was also quite reasonable as well, and on the overall scheme of things quite quick too. I am a happy fan already. The staff went the extra mile (all I wanted was the zipper fixed) and the next minute it looks like I have a brand new pair of boots, and the total investment was only around half of what I paid for a new pair of boots; not to mention what one originally paid for these boots to begin with. Going the extra mile came from putting new soles onto my boots and polishing off the sides to make them black without anymore specks of white. If anyone needs their shoes repaired; this place will be mentioned first to go to for assistance. The staff are professional and experienced; and they also know what they are doing with your high quality shoes.

I have put off writing this review for a few months, but my experience with Master Cobbler was not…read moreas swell as everyone else's. Like many others, I used master cobbler because I saw a flurry of good reviews. I had recently purchased a new paid of shoes, and I wanted to get rubber soles added to them to increase their longevity. When I got home and had a chance to inspect the work that had been performed, I was rather disheartened. So much so, that I put the shoes straight back into their box and didn't touch them for 2 months; only wearing them for the first time last week. The rubber soles were installed poorly, with damage done to the sole and leather of the shoes. The heel replacement, which these new shoes did not need, was also installed very poorly, damaging the stitching, leather and wooden sole of the shoe. Please refer to the photos i have uploaded to this page. The real kicker was it cost me $100, which was more than I spent on the shoes. Overall, the experience was not pleasant.

Felix is fabulous. A Russian man from St Petersburg who…read moretrained in the lost art of shoe making and shoe repair. He's repaired and re-soled 3 pairs of my boots. A 100 year old sewing machine is in the window. He repairs bags, belts and other leather goods. His shop is also a dry cleaning drop off point. Open from 7.30 6 days a well.

The shop is still open with a Russian man there, whom I presume is Felix…read more As described earlier, very friendly, excellent prices and quality workmanship. Perfect in every way.

Being on a rather more frugal than I'd like student budget, I know the importance of taking good…read morecare of my shoes. As much as I'd like to buy a new pair whenever I please, sadly it just isn't an option. As a result, I regularly get my shoes cleaned and re-soled, all in the aim of prolonging the wear I can get out of them. Frugal indeed. No matter where I'm living in Melbourne, there's no one else that I trust to look after my shoes other than the guys at Ari's. They offer: Leather soles Topy soles Rubber heels Stiletto tips Toe pieces Recovering of heel blocks Colouring and dyeing Lowering or stacking heels Recovering Size adjustment and stretching Insoles Buckles Tips Straps Zipper installation and replacement Orthopedic correction Wide range of shoe care products

Aris shoes offers and delivers the best quality service of shoe repairs He is innovative,…read morelistens to your needs and very well priced. I have been using Aris shoes for over 15 years and I highly recommend him.

Bruno and his team have been providing A+ shoe and bag repairs, key-cutting, battery-changes,…read moregarment alterations and associated services for decades. They are a real asset to the local community in allowing us to repair rather than replace, and get those fiddly jobs done locally! They all know exactly what they are doing, and are also not afraid to tell you when it's time to just bite the bullet and buy new boots! Kudos.

As friendly as it gets when it comes to providing great customer service! I dropped by before work…read morewith an enquiry about key cutting in Australia and while the woman behind the counter couldn't make a copy of the key I was looking for, she was the first person to show a genuine interest in helping me and offered several options to look into. I've visited a handful of key cutting services in the city and the one in Lygon Court - all of which were rather quick to cut me off mid-sentence and shoo me away after they learned they couldn't get my business. Don't believe me? On The Mend has glowing reviews on Google due to their extraordinary customer service and workmanship on repairs!

I love this place! Anna is so friendly and helpful and does such quality work. I've had shoes and…read morebags fixed here as well as keys cut. Have saved several pairs of shoes from the bin. I've even brought my kitchen knives in to be sharpened. I highly recommend coming here for your repair needs.

Enormous thanks to Jacob who has successfully stretched my two pairs of expensive LOWA hiking…read moreboots. Despite buying the same size for many years, these last two pairs just seemed smaller. Maybe my feet have 'spread'. In any case, he has converted two pairs of blister-inducing boots into the most comfortable, perfect boots I could imagine.

I cannot thank Jacob enough for the time and effort he put into the repair and restoration of the…read moreside of my damaged right trainer shoe. He also repaired some minor scratches on both shoes. He matched the shoe colour so extremely well to the extent that the repair is not visible. Jacob has learnt his trade extremely well and applies it with a lot of care and attention to detail, for which I am very grateful. His workmanship is excellent. Teresa S