My situation is this. I have a toddler boy who seems to have behavioral issues and requires a bit more attention. The owner asked to remove him for a day for biting, ongoing issue, and then the next day in conversation, she insisted I find a reliable doctor to care for my son. So she took it upon herself to call a local Doctor and explained the severity of the issue with needing another doctor. I feel that was a breach in confidentiality. Also, she indicated that she was losing clients because of my son and doesn't want to remove him because they then would have failed. They have young teachers in their 20's looking after a class full of toddlers. The daycare is convenient to my house, but this lack of ability to handle is not acceptable. Do not send your child here!! read more

2 weeks out from my return to work date my sons seat was terminated and I'm still confused as to why and now left scrambling for a daycare. Here's my story: We began our intro week and we attended 2 mornings.This is all new for me being a first time mom with 11 month old so I didn't know what to expect. They said make yourself at home and stay with your son or wonder off if you like. Things looked great . but then I didn't get a chance to speak with the owner as she was too busy. Then the next day went by and still she had no time for me so I decided to keep my cheque until she did. Now I really did have a few questions because I was told that its all about the child and they get naps and bottles when they need them. But they forgot to mention the mandatory nap/quiet time between 12 and 2. So since my sons day naps are on either side of the time frame I was a bit confused what would happen and had questions. Also didn't get the feeling they would have time to feed my son his bottles with aprox 8 other kids around. So once again the owner said we'd get together to go over my file and chat tomorrow, so I continued to hang onto my cheque and concerns. I left the centre that day said good bye to the "educators" and the Owner on good terms. One of the "educators" even said she foresaw no problems with my sons transition into this daycare. My husband wanted in on tomorrows conversation so I called to ask if she could put some time aside for sure as he would be talking time off work for this and she said no problem but of course asked if there was a problem. I quickly explained a bit but was trying to wait until the next day. I guess She got offended when I said I didn't want my son to spend hours in a crib. She answered my questions, great. We parted saying talk to you tomorrow. Turns out I wouldn't get a chance to ask my other questions because she called back less than 15 min later and said " a managerial decision was made and your sons seat was terminated. You are not a fit for this centre" the rest was a blur I couldn't believe what I was hearing. Also nice to know she made such major decision in such a short time frame. I got very upset so my calm husband called and was very reasonable and wanted an explanation and insisted a misunderstanding had taken place. The owners husband or other owner (whatever) kept spouting decisions been made blah blah. Over the conversation he spoke with both of them and got a few things from them. I guess during my recent conversation I made an derogatory comment about the centre, someone had bad things to say about my demenour and then it was that they made an exception to take on my son, the 9th infant but then decided to not take on another child. Bull crap!!!!!!!! I did something to piss these people off in the few hours i sat on the floor and watched my son play with other kids but no idea what it was. Something very shady about this snap decision that was made 15 min after an adult conversation about the services they provide. I possibly offended but seems a bit childish to take that drastically step. And if you didn't want the extra child why take my $ 30 months ago? 3 to 18 months is the infant side age limits. They seemed more equipt to deal with toddlers who can feed themselves. The questions I was asking were more than reasonable and so was the manner I brought them up. No idea why I was singled out with this very unfortunate and bad experience. So final verdict is the facility was great but management was unprofessional and hard to deal with. Yes I signed the line which gives them the right to terminated our seat at will but really didn't think they would do something like this. Beware, you don't want to be stuck looking for child care 2 weeks before you go back to work! E. MacIntyre April 2013 read more

As a parent of 3 children who have attended the Cobequid Children's Centre over the past years. My youngest is 3 and has been there since 18 months. The quality of care is exceptional. The teachers are fabulous and truly care about the children. The centre is more than accommodating to all parents. I am not concerned about the BBB because any one can post a complaint , maybe the parent(s) who posted this review should be rated an F. Go visit the centre and see for your self! read more

The teachers at CCC are good but the owners are terrible. Everything was fine until we were approved for fee assistance through the special needs group my twins are a part of. The owners kept the money (even though they are funded through the government), and refused to return it to me. They only returned the money to me after numerous heated exchanges and them requesting that I find additional "resources" to fund my children's care at their center. I refused and pulled my boys out. Not only did they cash our post dated fee cheque for the month after I pulled my boys out, but they cancelled the post dated cheques they gave me to reimburse me the funds they greedily kept from the special needs group. I had already cashed one, and they had the bank pull the money from our account. Parents have a tough enough job raising their kids, but to have to deal with unscrupulous people like these makes it so much harder. I just wanted my kids to attend daycare for socialization and instead I'm still battling with them to return our money. You must be able to trust the people who watch your kids...please do not trust this center with your children. read more