They provide consistently good service and value. They are prepared to go the extra mile in…read morecustomer service.

Just stopped by this place, which my friend suggested. I got a flat tire and literally pumped it to…read moredrive there before it's flat again. Vasiliy (the owner) was extremely rude, and when I approached him and told him about what's going on he told me he's busy and I should come next week or just go down the road (today is Monday). Note that there was no one and there was one car in the garage. The reason he refused to service my car was because I approached him in Russian. And no, I wasn't rude, and I fully understand Ukrainian and we actually spoke in English. I found it extremely devastating, as I had literally an emergency and he simply told me to f*ck off simply because of two words in a different language. I understand that there's a conflict, but how can you be a total as*hole and refuse a 20yo girl with a fully flat tire, who was very nice and respectful simply because of the language she approached you? Extremely disappointed and would never recommend.

Amazing service. Super helpful! I phoned in a panic 10 mins…read morebefore closing on a long weekend. They waited for me to arrive & found an affordable solution for me! Highly recommend!

I typically purchase tires from Simply Tire which is closer to my home; however, OK Tire in…read moreEtobicoke is very close to where I work so I decided to try them out. It was a pleasure dealing with Sean to make my appointment and to finalize the purchase of my tires after installation. While waiting for the new tires to be installed, the facility appeared clean and free coffee was available for customers. I did however experience the following service quality issues: (a) they did not remove the two-way tape that held the old wheel balancing weights when installing the new tires; I needed to spend half-hour using WD40 to remove the old two-way tape...this never happens when I buy tires at Simply Tire. (b) I noticed today that my new tires have the basic plastic valve stem caps...when I went in, I had metal/chrome valve stem caps. I will assume that this was simply an oversite and not petty theft. To be fair, the store did appear busy on the day that I attended; they may have unfortunately just rushed my installation service.

I'm either really lucky or really unlucky, you can be the judge. How does one get a nail embedded…read morein a tire on such an angle? My car did not indicated any pressure loss so I thought I was okay. I was right. Phew! The guys who work here were really friendly and easy to talk to. So helpful! Thank you for the awesome service. I would highly recommend coming here for any tire work. They know how to treat (potential) customers.

Today was my third trip in, without appointment, for a flat repair. The service is fast, friendly,…read moreand the price is very fair. This is my go to shop for all things tire!

best service best mechanic quality 10/10 value 10/10 been…read moregoing here for years now shoutout to z 10 stars

I had a great experience here. Mr. Shaikh quickly and accurately programmed my TPMS sensors and…read moremade sure everything was working perfectly before I left. Professional, knowledgeable, and efficient service. I really appreciate the attention to detail and would definitely recommend them.

Lyndsey & Aaron are top notch. Work hard and very fair. Had…read morea complete brake job done - had an issue - called and returned to have it fixed - no issues. Actually my next set of pads are on the house . Great service. Great family. Support the locals.

This is a terrific store. The owners, Lyndsay, and her hubby, are fabulous. All the staff go out…read moreof their way to be genuinely helpful. For example, when I needed 14 inch winter tires, none of the 5 models that I WANTED came in my size. But Lyndsay worked to find me something that did! She was also so kind to give me a free oil change as my Xmas present! Their waiting area is large and spacious, no oil or other smells waft in, which is awesome. All they need to do is offer coffee/hot chocolate/water like some of the other locations! Great store!

I booked an appointment two weeks in advance to switch my winter tires to summer tires, only to…read morehave it changed by email without any phone call. The email went to junk, and instead of contacting me directly, they assumed no response meant confirmation. When I called, the staff member was rude and told me I should check my emails more. Poor customer service, poor communication, and a complete waste of my time. Lost a customer over what would have taken a 30-second phone call. Lazy and unprofessional.

I've been a customer for 15+ years and have always been treated like gold. The gents figure out…read morewhat service is needed, explain it to me, let me know which items are pressing and get the job done. I couldn't be happier and recommend them confidently to my friends. Once I had a problem with the car the day I was leaving on vacation and they squeezed me in to fix it so I didn't miss my trip. Thank you to Robin, Dewey, Jay, Pete and all their mechanics & team members.

The worst tire service ever. I had an appointment for 11 a.m. to change my tires, but for some…read morereason, they didn't start working until 2 p.m. During this time, no one informed me of the longer wait, and I was left waiting in the store for 3 hours until I saw an employee casually come in with two cups of coffee, which is when I realized that no one was actually working. When I asked the front desk staff, they seemed unwilling to help and told me to wait for the manager to come back. The manager had even told me before they started that it would only take 1.5 hours. I don't understand why they would lie about such a thing. They can't even handle such simple time management and basic respect for customers. It's hard to believe that this shop would properly maintain customers' cars.

If you want to get RIPPED OFF BLIND, then I highly recommend you go to Active Green & Ross at 580…read moreEvans Ave, Etobicoke location. My son had an appointment scheduled at the Dundas location for a Safety Standards Certificate. Unfortunately, the individual was off sick and he was sent to this location. When my son called me to inform me that he was at this location and what he was told needed to be done, I immediately requested a copy of the work order so that I could confirm with our regular mechanic what they said needed to be done which Tiziano emailed me. I asked him to let me look it over and that I would call him back shortly. I called our regular mechanic who knows the car (should have just went to him but it was just a Safety and they are close) and when I told him about the quote, he laughed and said don't do it, he's ripping you off! I called back 5 minutes later to say I could not afford the outrageous price and he told me it was "too late" because the car was already on the hoist. Why didn't he tell me it was being worked on when I requested the work order and said I would look it over and call him back? When I insisted to not proceed because I could not afford to pay that amount, he hung up on me. THANKS FOR HANGING UP ON ME TIZIANO! GREAT CUSTOMER SERVICE!! Let me just say this much, a 2 year old vehicle with 47K needed 4 new rotors???!!! My regular mechanic confirmed they were absolutely not needed and everyone I spoke with agreed he was RIPPED OFF BLIND!! NEVER AGAIN!! I gave it a one star because that is the lowest I can give. But the word is out now about this location. BEWARE!!

zara was Amazing! She helped me thought the whole process. Qais was also very helpful with getting…read moreme my winter tires. I would 100% recommend this place It is AMAZING!

This places good, but off brand tires, at a reasonable price. I do not quite trust some of the…read moreno-name or Chinese tires, but nexen (a Korean company) makes good tires, and these guys have better prices than everyone else. You need to call and verify they have your size, and it is advisable to make an appointment. Many of taxi cabs,etc, all go here to get tires because the price is right. Service is good. Building is a bit of a wreck, and it is in a dreadful area, but the price is right.

This review is for the location at 215 Islington Ave. I would NEVER go there again. A total scam…read more I have never been this angry with a mechanic in the 25 years of my driving career. We got a quote to get the gearshift selector cable and the neutral safety switch replaced: $534.88 in labour and $1121.20 in parts plus HST. We said go ahead. Then, when they tried to replace the parts, THEY BROKE THE BOLT and said the only way to fix it is to pay additional $3000 to get the transmission replaced. We told them this was unacceptable so they said they'd just weld the broken bolt back together, without installing the parts. They said they couldn't return the parts so ended up charging us the full $1121.20 plus HST for the parts which we ended up taking home with us. Then, on top of that, they had the audacity to charge us $484.88 plus HST for labour, ie the original quote for REPLACING the parts minus a $50 discount, ie. THEY DID NOT REPLACE THE PARTS BUT CHARGED US FOR THAT WORK ANYHOW. This is absolutely outrageous. They should have charged us for the welding if anything which I cannot imagine being this expensive. Overall a terrible experience. I feel we've been taken advantage of.

Gotta admit I was a tad hesitant to take my vehicle here for service given the W5 news coverage…read morethat the brand received a year or two ago but I was in a bind as the heat had cooked the battery in my Jeep and I had stuff to do! I had previously called CAA (rip off), Visited Canadian Tire (double rip off) and even had a fleeting thought about going back to the dealership... HA!!!! (See my review of Islington Chrysler for more details). But when I called AG+R the gent (Eugene) I spoke with was friendly, helpful and gave a quick quote and timeline. I came in right before opening at 8am and they were already taking people in to get them assessed, quoted and into the queue so parts could be ordered and customers serviced promptly at opening. There were two prices for a replacement battery, acceptable and Canadian Tire Crazy (CTC). I opted for the more reasonable price, the battery was ordered and delivered within 15 minutes. $280 all in about 25 minutes later I was paid up and back in my car and on my way. Boom. Car is running great again, and I really appreciated how they tried their best to find an affordable quality option to get me on my way as quickly as possible. Look forward to taking my future business here as it's close to home and offer great service.