Very unfair service. I had Very bad experience with Honda…read moreQueensway. They were misinforming me because they didn't want to fix my car, which I purchased brand new.

shady. disorganized. plenty of dealerships in the area. pick a different one. they will waste your…read moretime for 4 weeks and give you wrong infornation. anything to make a sale though right?

If I could, I would give them less than one star. After picking up my wife's car I noticed a…read morescratch on the rear driver side bumper that wasn't there before. When I asked the employee, he grabbed the manager (Paul) and Paul started explaining to me that the scratch was old. When I requested the footage from the over night surveillance cameras he claimed that he didn't know how to get the footage nor was he willing to watch the 12 hours to find it. I checked with a body shop on whether they could determine the age of the scratch, they said it was recent. I called Paul back to make a second request for video - denied. Also, the A/C that I brought the car in to get fixed didn't work at all. His team said it was fixed (and paid for) however, it was not done properly. Most likely going to small claims court to get my money back for damages. Do NOT bring your vehicle here.

I took my 2018 Mercedes CLA 250 in for service, and key FOB replacement…read more They changed my key FOB on the spot, and had the car complete in under a business day. They called and advised, their recommendations prior to proceeding. The staff are very friendly, and I was charged a reasonable price for their services. Paul (I think the owner), handed me complimentary car fresheners, and told me if there were any issues to bring it back - no questions asked. I'm really impressed, and will definitely be back. Phil Lafferty

I visited Thorncrest Ford in early April looking to replace my Mercedes with a very short lead…read moretime. I had been shopping around luxury dealerships, and had visited a few other Ford dealerships in the GTA inquiring about the Bronco in the weeks prior with no luck. I booked a test drive with Thorncrest online last minute - with no prior knowledge of that dealership or the team. I was blown away by the exceptional customer service and flexibility. There was a new branch manager who was so lovely and hands on -- incredibly focused on the customer experience and supporting his sales team. They went above and beyond to find the right car for the right price - and I have to say I am beyond thrilled with our new Bronco Sport Badlands. It's a few months later and we LOVE this vehicle.

I've bought my last 3 cars from this dealership, and the sales people are good, down-to-earth and…read moreknowledgeable, and a pleasure to deal with. My experiences with their service department have been decent, they are occasionally less than explanatory about what work they're going to be doing, but overall I would recommend them.

I had a negative experience with MARINO'S FINE CARS, or more specifically, with VERONIQUE RICHARD -…read moreSALES AND LEASING CONSULTANT. Recently, I wanted to order a new Subaru Forester Premier trim. She offered me an out-the-door (all-inclusive) price of $53,204.36. I agreed. However, when I received the official quote, and later the purchase agreement, I initially didn't see the car's color, the interior color, and the estimated delivery date. Instead, I saw that I would have to pay extra for license plates, and also approximately $8,000 extra for financing, which I hadn't requested, and she also constantly changed the deposit amount from $0 to $1000. As a teacher, I pointed out her mistakes four (4) times and demanded that she correct them. But even on the fourth attempt, she couldn't get everything right in the paperwork. After several days of back and forth correspondence, I decided not to take the risk and chose to buy a car from another dealership.

Bought a car threw yousif, and he made sure everything went smoothly, the mans a hard worker and if…read morei ever had any questions he was always just a call away, i would def buy again threw him, and this dealership

Excellent service, I was initially skeptical because I've never been to a used car dealership but…read moremy experience was really good! The Manager, Mike, really took the time and effort to pair me with the right car that I was looking for! I never felt like they were just trying to make a quick sale, I would definitely recommend

I think I have a pretty high standards but I can confidently say that overall this is one of the…read morebest used car dealerships I have seen so far. All the vehicles were very clean and the sales person was very friendly. Most importantly there was no push to sell or any of the BS talk I had to listen in almost all other places. This is a dealership that sells high end cars and I was in to see one an older trade-ins for my wife who is just starting o drive. However I believe I was treated just like a customer who came to see one of the upper priced cars.